Customer Service Accounts Payable
Resume:
Laura J. Peters
Seymour, CT *6483
**.**********@*****.***
Skills
Microsoft Excel, Word, Access, Outlook 2010, Publisher, Great Plains, QuickBooks,
Lawson, AS400, Proman, Sage Accpac, GT Nexus, JD Edwards, Oracle ERP, Oracle
OLM, Siebel 7 ACE CRM Call Center 7.8, First Data 50Ti POS Terminal, ODM (Online
Document Management system), Xerox Docutech 6180, Filebound Document
Management
Goal
Well skilled individual with many years of experience seeking a position with a company
where I can utilize my skills & be part of the team.
Experience
Contract Management & Special Billing/Temporary, Advanced Placement, Milford,
CT 2013
New customer registration & customer order set up using Oracle ERP & Filebound
Document Management system. Key in all customer information to these systems so that
orders can be processed & shipped. Work on outstanding cases by making updates to
leases such as billing & shipping addresses in Oracle ERP & in Oracle OLM.
Cash Applications/Rate Change Temporary, Advanced Placement,Milford, CT
2013
Apply rate change payments through Oracle ERP, convert lockbox transmission reports to
Excel spreadsheets & validate lockbox transactions using Oracle applications, research &
resolve any customer payment issues such as missing invoice or sales order numbers &
open receivables and help out with any department projects as requested.
Scanner/Temporary, A.R. Mazzotta, Wallingford, CT 2012
Scan service address cards using Microsoft Publisher to convert electronic files for online
access.
Transaction Processing Specialist/Temporary Project Based, ACS Xerox
Services, Trumbull, CT 2012
Receive & print electronic files, collate files based on logical break points & delivery print
files to the customer, resolve any printer issues with equipment by either performing minor
repairs or contacting service if necessary, & handle all maintenance issues on equipment.
Enter DCN records into Access database & convert to Excel spreadsheets to be
processed for billing.
Cash Applications/Rate Change/Temporary, Advanced Placement, Milford, CT
2011 2012
Apply all rate change, equipment rental & ACH fees to the system utilizing JD Edwards.
Create new case numbers for new & existing customers utilizing Siebel 7 ACE CRM Call
Center 7.8 software. This process generates new invoices through existing sales order
numbers taken off payment coupons. Post checks and balance payment batches to G/L
using Oracle. Research open balances on customer accounts & apply any outstanding
funds to the correct customer account or invoice using Oracle. Process credit card
transactions through use of a POS terminal. Apply to JD Edwards & balance all credit
card transaction batches.
Forecasting & Planning Support Clerk/Temporary, J. Morrissey, Windsor, CT 2011
Assist in the Forecasting & Planning Dept. with confirming and approving buy plans,
creating WIP numbers, WIP maintenance, verifying all shipments through GT Nexus,
research any discrepancies with shipment quantities & costs and creating reports using
Excel. Have minimal experience with pivot tables.
Clerical/File Clerk/Temporary, A.R. Mazzotta, Wallingford, CT 2011
Conduct audit of all personnel files of the school’s Part Time Lecturers by checking and
reorganizing enclosed personnel paperwork and updating Excel spreadsheet with
information regarding enclosed mandatory paperwork. If any items are not included the
files, then follow up work is done to obtain those items. This entails sending written
notices to each individual asking them to forward signed documentation needed for their
personnel file. Front desk coverage including answering phones & greeting visitors & staff.
Accounts Payable/Temporary, Accountemps, Shelton, CT 2010
A/P invoice entry using Proman, ran daily A/P reports, coded invoices to General Ledger,
generated A/P checks on a weekly basis, filing and took on any A/P projects as requested.
Finance/Temporary, A.R. Mazzotta, Wallingford, CT 2009 2010
Manage weekly bank deposits. Code and enter and post all deposits and other banking
activity into ACCPAC. Bank reconciliations, maintain check registers and Excel
spreadsheets on a daily basis, recording all bank account transactions and
interdepartmental financial activity as it occurs. Participate in various projects as
requested.
Accounting Clerk/Data Entry Operator/Temporary, Insurance Programmers,
Wallingford, CT 2008 2009
Entered contribution reports and applied payments for annuity, pension and health benefits
from unions and locals to AS400 system, use of Excel spreadsheets for A/R functions,
balanced and reconciled all contribution reports and posted payments and transactions for
daily banking deposits.
Accounting Clerk/Temporary, Accountemps, Shelton, CT 2008
Performed A/P duties using Great Plains, Excel and AS400, ran A/P reports and
reconciled statements and handled various projects as needed.
Customer Service/Rate Change/Temporary, McIntyre Group, Shelton, CT 2007
2008
Accounts payables and customer service.
Accounts Payable Clerk, Star Distributors, Inc., West Haven, CT 2003 2007
Received all invoices and submitted for approvals to pay, coded invoices to general ledger
and keyed into AS400 system for payment, generated checks and reports using the
AS400, handled claims for refund of damaged and/or missing items and overcharges on
freight for inventory, used Excel spreadsheets for most A/P functions and ran all weekly,
monthly and yearly reports.
Accounts Payable Clerk, Warnaco, Inc., Milford, CT 2001 2003
Received invoices to be paid and submitted for approvals to pay, coded invoices to general
ledger and keyed in to A/P system using Lawson software, calculated and reviewed
expense reports, vendor inquiries to research payment histories on accounts and also
handled many A/P projects using Excel spreadsheets.
Education
Naugatuck Valley Community College, Waterbury, CT
Certificates in various computer courses
References
Available upon request
Contact this candidate