Customer Service Security
Resume:
Dawn J. Lee
Buckeye, Arizona 85326-1724
***********@*****.***
July 2013 to present
Anderson Security
• Dispatch security officers to various locations in the valley
• Scheduling officers at APS & SRP sites to secure cables and equipment
• Using the Vision program to start up and close sites as well as making sure there is proper
security coverage at these site
• Documenting all activity in a daily log while making proper notifications to supervisors
• Sending emails to leadership with overall outcomes of security situations
October 2012 to July 2013
Allied Barton Security Dispatcher
• Monitor CCTV cameras for 30 light-rail platforms
• Dispatch security officers from Tempe, Mesa, and Phoenix Police Departments to
security situations
Document all activity in daily log while making notifications to superiors regarding
•
escalated situations
Ensure all personnel understand how to properly document all security activity
•
Send emails to leadership with overall outcomes of security situations
•
Monitor three radio frequencies for dispatch information while conducting security
•
checks
June 2012 to October 2012
G4S Security Solutions Security Dispatcher
Monitor CCTV cameras for 30 light-rail platforms
•
Dispatch security officers from Tempe, Mesa, and Phoenix Police Departments to
•
security situations
Document all activity in daily log while making notifications to superiors regarding
•
escalated situations
Ensure all personnel understand how to properly document all security activity
•
Send emails to leadership with overall outcomes of security situations
•
Monitor three radio frequencies for dispatch information while conducting security
•
checks
August 2011 to June 2011 Sales Associate
Radio Shack
Responsible for maintaining a clean and organized store as well as stock room
•
Knowledge of cellular phones, rate plans and accessories
•
Knowledge of all products carried in store
•
Customer service and cashier
•
February 2008 to March 2011
Arizona State Prison Complex – Lewis Corrections Officer II
Secured and managed 180-1300 inmates
•
Calmly handled escalated or explosive situations
•
Assigned to hospital transports (armed post)
•
Check point (armed post) knowledge of the proper procedures of ingress and egress from
•
prison complex
Knowledge and proper usage of body restraints (hand cuffs, leg irons, belly chains, etc.)
•
Responsible for ensuring every prisoner is accounted for
•
Responsible for routine Safety Inspections to verify the condition of locks, security doors,
•
and gates to the prison facility
December 2006 to December 2007
Cabela’s Sales Associate/Cashier
Knowledge of various makes and models of firearms
•
Knowledge of various ammo types
•
Proper procedure of submitting paperwork for purchase of firearms
•
Stocking product
•
Cashier
•
March 2003 to November 2006
Hilltop Family Pizzaria Waitress/Co-Manager
Waitress/Hostess
•
Responsible for ordering supplies from various distributors
•
October 2003 to March 2004
Wal-Mart Overnight Stocker/Cashier
Stocked shelves with merchandise
•
Experienced in the use of an electronic floor jack and hydraulic forklift
•
Responsible for maintaining an organized and clean stock room
•
Personal references available upon request
Contact this candidate