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Manager Customer Service

Location:
Orange Park, FL
Posted:
March 05, 2014

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Resume:

PATRICIA WOODS

PROPERTY MANAGEMENT PROFESSIONAL

LICENSED CAM

**** ***** ***** **.

Jacksonville, Fl., 32257

Telephone: 904-***-****

Email: *********@*****.***

HOA’s-CONDOS-COMMERCIAL- FACILITIES MGT.-NEW DEVELOPMENT-CO-OPS-APARTMENTS-RESORTS

EXPERIENCE

• Complete responsibility for all property management functions, both residential & commercial,

accounting, payroll, sales, leasing & marketing, facilities management, maintenance, inspection, capital

improvements, renovations, legal, long & short term rentals, purchasing, budget analysis and preparation,

financial reporting, bid negotiation, hiring and supervising employees and contractors.

• Managed largest master assn. in Sarasota & Manatee Counties, large commercial & mixed use

developments in Duval County, Gulf front condo resorts, luxury HOA’s & condominiums. Opened Realty

office for Developer to rent homes & condominiums for investors.

• Regulatory compliance- enforce deed restrictions, work with Architectural Review Committees, review

& approve applications. Work with Attorneys-Direct involvement in mergers, amending documents,

collections & compliance.

• CAM licensed for 16 yrs. - Member of CAI-Former Realtor- Apartment manager for over 10 yrs.

STRENGTHS

• Staff training and development-ability to relate to and motivate people to work as a team.

• Effective at multi tasking, working under pressure and meeting deadlines.

• Ability to identify and solve problems reasonably and effectively. Proven ability to contribute quickly &

positively to properties. Superior judgment & decision making skills.

• Facilities management including large land areas & infrastructures.

• Proficient in Property Management accounting (First Resort, QuickBooks & TOPS software) & MS

Office.

• Goal oriented & excellent customer service & communication skills. Extremely self motivated,

resourceful & organized. Proven ability to maintain properties in tough economic times.

EMPLOYMENT

• 2012 - Patriot Real Estate Group – Jacksonville, Fl. – Property Manager for 200 unit condominium.

• 2009-2011- BCM Services- Neptune Beach, Fl. – Portfolio Manager- Managed 13 HOA & 3 large

commercial associations for developers in Duval, St. Johns, & Clay Counties. Clients included Gate

Petroleum,(Kendall Town Development)Deerwood Center and Stokes Land Group.

• 2008-2009- Rizzetta & Co.- St. Augustine, Fl.-Portfolio Manager- Managed 8 HOA & condo

associations for developers in Duval, St. Johns, Volusia & Brevard Counties.

• 2007-2008- Lennar Homes- Bradenton Fl. – Facilities Mgr./CAM -Managed 2600 acre Master Assn.,

Golf & Country Club homes& condos, parks, roads, lakes, landscaping, street lights, fountains, gates,

signage, soccer & baseball fields. (Laid off 0ver 500 people when market crashed)

• 2004-2007- -PCM /MEB Mgmt.-Sarasota, Fl. –Portfolio Manager- Managed 14 properties-over

1300 units consisting of HOA’s, condominiums, commercial & apartments in Sarasota & Manatee

Counties.

• 2002-2004-Sunrise Cove Yacht & Racquet Club-Siesta Key, Fl.- Managed Gulf & Bay front

condominium with rental program, large recreation facilities including boat docks.

• 1996-2001 -Island House Beach Resort-Siesta Key, Fl.- General Manager-Managed 58 building

Gulf front condominium rental resort with weekly/monthly 1st class rentals. Supervised large housekeeping,

maintenance, grounds & office staff as well as many vendors & recreation areas.

• Previously managed apartment communities in Jacksonville, Orlando, Ft Lauderdale & Bradenton, Fl.

and worked for real estate developers in rentals & management.



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