Customer Service Manager

**** * ******** ** ***.****, Scottsdale, AZ ***** •757-***-****•*******@*****.***

Elise Hosea

Objective

To obtain a position working in a clinical or hospital setting

Experience

Sep 2013 – present

Medix Staffing

Scottsdale, AZ

Phlebotomist/ IOP

Performs phlebotomy procedures on outpatients.

Processing and collection of blood and body fluid specimens.

Registration of outpatients (including identification, insurance etc.) and outpatient specimens

Responsible for data entry of test requisitions, customer service and use of multiple computer

systems

Jan 2010 to July 2013 MACL St. Vincent Dunn Hospital Bedford, IN

Medical Lab Tech

Performs routine and stat laboratory testing of hematology, chemistry, blood bank, urinalysis,

coagulation, and rapid drug testing and immunology specimens.

Processing and shipment of reference specimens

Specimen collection and venipuncture

Jan 2007 – Aug 2009 Roper St. Francis Hospital Charleston, SC

Phlebotomist

Performed phlebotomy procedures on inpatients and outpatients of all ages. Assisted in training of

students and new employees.

Processing and collection of blood and body fluid specimens.

Registration of outpatients (including identification, insurance etc.) and outpatient specimens

Responsible for data entry of test requisitions, customer service and use of multiple computer

systems

Dec 2002 – Dec 2008 US Air Force Reserve McGuire AFB, NJ

M edical Lab Tech

Specimen collection and venipuncture

Processing, testing, analysis and resulting of blood specimens and body fluids in the areas of blood

bank, hematology, coagulation, immunology, chemistry and microbiology

Jan 2007 – June 2008 ATC Healthcare Charleston, SC

Med Lab Tech/Phlebotomist

Processing testing and analysis of body fluid and blood specimens in areas of blood bank,

coagulation, chemistry, hematology, urinalysis, and immunology

Education

Jan 2010 – Aug 2013 Ivy Tech Community College Bloomington, IN

Associates General Studies

Intentions are to transfer to four your college to pursue a Bachelor’s of Health Science

July 2003 – Sept 2004

Community College of the Air Force

Maxwell AFB, AL

Completion of Medical Laboratory Technician Program

References

Caroline Leger Manager (MACL St. Vincent Dunn) 812-***-****

Amanda Morris Lab Manager (St. Francis Hospital) 843-***-****

Ashlei Williams Co-work er (St. Francis Hospital) 843-***-****

Valecia Hatchett Co-worker (US Air Force Reserves) 912-***-****

Kimberly Rock- Frymire Supervisor (US Air Force Reserves) ********@**********.***

Jennifer Stadig Co-worker Integrative Health 808-***-****

More references available upon request

Contact this candidate