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Customer Service, Medical Assistant, CNA

Location:
Humble, TX
Salary:
$13.00
Posted:
March 05, 2014

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Resume:

Top of Form

KE'LONDA K. ESCALANTE

***** ****** ****** **

HUMBLE, TX 77396

281-***-****

281-***-**** (Cell)

*******@*****.***

Career Objective

To obtain a position within a professional medical company that would

allow me to demonstrate my previous knowledge and experience leaving room

for potential growth.

Work History

Mar 01, 2002 - April 24, 2011

New Beginnings Tax Service - Houston, Texas

Tax Preparer/Clerical Assistant

Prepared tax returns, data entry, filing, answering phones, opening and

closing office, receive/send faxes, operate copier.

April 28, 2011 - Current

Integrity Family Healthcare - Humble, Texas

Lead Back Office Medical Assistant

Responsible for the measuring signs such as temperature, pulse rate,

weight, height, blood pressure etc. and interview them and record their

information. Gave treatment and injections to patient and also performed

the routine tests in laboratory. Responsible for the keeping the records

like x-ray reports and schedule appointments. Maintained the data of the

patients and office on the computer. Responsible for the sterilizing and

cleaning instruments and preparation of the treatment rooms for patients.

May 6, 2010 - Dec 20, 2010

The Forum at The Woodlands - Woodlands, Texas

Certified Nursing Assistant

Assist Residents with their daily activities, i.e., personal care,

hygiene, dressing...etc

Nov 19, 2008 - May 27, 2009

NCO Customer Management - Houston, Texas

Customer Service Rep

Assisted customers with various issues regarding their T-Mobile Sidekick

Phones as well as various issues regarding their T-mobile cell phone

bills. I also performed data entry, inbound calls and outbound calls and

participated in special training and development classes as well.

Nov 27, 2007 - Oct 02, 2008

Convergy's Corp - Houston, Texas

Customer Service Rep

Assisted customers with various issues regarding their Sprint Nextel bills

and some technical issues also. Data entry, inbound calls and outbound

calls. Participated in special training and development classes as well.

Dec 07, 2005 - Dec 18, 2006

Asurion - Houston, Texas

Customer Service

Assist customers with various issues and concerns regarding their cell

phones and their Insurance on their cell phones.

Jun 01, 2002 - Nov 01, 2002

SILVER SPRINGS N.R.C. - Houston, Texas

C.N.A.

Helped patients with daily activities, answered phones when necessary,

took vital signs, recorded personal information about patients.

Education

Nov 2000 - Jul 2002

Houston Baptist University - Houston, Texas

Education Level: 2 years college, technical or vocational school

Major: Nursing

Total Hours: 22.0

Graduated: No

Training

Jan 12, 2004 - Aug 05, 2004

Texas School of Business

Medical Assistant

We learned the basic functions and roles of a medical assistant, medical

coding and billing, insurance verification, insurance billing, and lab

work (including drawing blood, taking blood pressure, measuring weight and

height, and numerous other tasks)

Status: Completed

Sept. 23, 2010 - Dec 05, 2010

Lone Star College

Medication Aide

We learned the basic functions and roles of a medication aide,

administering oral and external medications to residents under the

direction and supervision of a registered nurse or a licensed practical /

vocational nurse. (Including taking blood pressure, measuring weight and

height, and numerous other tasks.)

Status: Completed



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