Sales Home Health
Resume:
Samantha Moore
Marietta GA **066, United States
**********@*****.***
Objective: I am seeking a position as a Customer Services Agent where interpersonal skills that I have earned from previous experiences.
PROFESSIONAL EXPERIENCE
DIAL AMERICA/CARE IMPROVEMENT PLUS North Charleston South Carolina
Customer Services Agent January 2013 - Present
• Provide benefits explanations. Drug coverage questions. Claims multifaceted status. Claim train
in Part A, B, DME and also D.
• Set up appointments
PARENT (HOME HEALTH) Goose Creek, South Carolina
Care Giver November 2008 - December 2012
• Escort to appointments, basic grooming and hygiene, cooking and cleaning, passing of
medications.
NAVY EXCHANGE Goose Creek, South Carolina
Sales Agent January 2008 - October 2008
• Process credit card payments, accountable for cash drawer, inventory control.
MAXIM HEALTHCARE SERVICES North Charleston, South Carolina
Home Health Aide January 2003 - December 2007
• Maintained medical records of services performed and apparent condition of each patient.
JCPENNY Charleston South Carolina
Sales Agent January 2006 - November 2006
• Assisted customer on making purchases, negotiation of sales, maintained displays.
FIRST DATA Summerville South Carolina
Customer Services Agent October 2001 - October 2006
• Assist customers with credit activation, credit card disputes, and investing claims of fraud.
FLORENCE CRITTENDEN Charleston South
Residential Counselor January 1999 - September 2001
• Planned and directed orientations programs, investigate reports of misconduct.
NATIONAL CAR RENTAL Goose Creek, South Carolina South
Customer Services Agent June 1998 - January 2001
• Making worldwide reservations for rental cars, also ranked in the top 20 % in a call center of 325
employees.
EDUCATION
Benedict Columbia South Carolina
• Volunteer work and scholarships
ADDITIONAL SKILLS
• Customer Services Agent able to provide accurate and complete information, proficiency with
computers.
Contact this candidate