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Customer Service Data Entry

Location:
Berkley, MA
Posted:
March 06, 2014

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Resume:

Beverly Albernaz

* ******* ****

Berkley, MA ****9

508-***-****

***********@*******.***

Licensure:

Massachusetts Registered Pharmacist - License Number PH234784

Education:

Massachusetts College of Pharmacy and Health Sciences - Boston, MA

Doctor of Pharmacy Degree, May 2012

Professional Experience:

Employment

July 2013 - December 2013 [company under new ownership]

Sedell's Pharmacy, Staff Pharmacist - multiple locations

. Pharmacist duties: supervise technicians, check prescriptions, perform

narcotic inventory, communicate with physicians, provide patient

counseling services.

October 2011 - September 2013

Home Healthcare Assistant - Berkley, MA

. Provided help with daily activities, transportation to doctor

appointments, consistently performed medication reconciliation with

physicians, and assisted with administration of medication for a

terminally ill patient.

January 2008 - July 2010

Harvard Vanguard, Pharmacy Intern - Boston, MA and Braintree, MA

. Data entry, filled prescriptions, processed insurance claims,

communicated with doctors and nurses, and counseled patients.

March 2006 - December 2007

CVS Pharmacy, Pharmacy Technician - Raynham, MA

. Data entry, filled prescriptions, processed insurance claims,

maintained inventory, and assisted with customer service.

Doctor of Pharmacy Clinical Clerkships - May 2011 to May 2012

Arbour Hospital, Boston, MA - Internal Medicine

. Reviewed patient charts for interventions, attended daily rounds, and

made recommendations to psychiatrists in order to optimize drug

therapy.

Joslin Diabetes Center, Boston, MA - Ambulatory Care

. Assisted physicians in managing outpatient medication regimens,

educated patients about proper administration of injectable drugs and

blood glucose monitoring techniques.

Newton Wellesley Hospital, Newton, MA - Institutional

. Evaluated medication error and adverse drug reaction cases, performed

patient consults for anticoagulation clinic, developed drug monographs

for chemotherapy agents, and wrote up agenda and minutes for Pharmacy

& Therapeutics Committee meetings.

Commonwealth Center for Herbal Medicine, Brookline, MA

. Learned about the treatment of illnesses using herbs and natural

remedies.

Center for Drug Information & Herbal Supplements MCPHS, Boston, MA

. Researched drug information requests and wrote a daily blog about the

latest advancements in pharmaceutical and herbal medicine.

Skenderian Apothecary, Cambridge, MA - Independent Community Pharmacy

. Compounded various dosage forms of medication, assisted customers with

purchasing durable medical equipment, and filled prescription orders.

PharMerica Long Term Care Pharmacy Services, Brockton, MA - Introductory

Practice

. Assisted in preparing IV bags and blister pack medications for

distribution.

Volunteer Work and Activities:

Member of Habitat for Humanity; Member of Peer Tutoring; Volunteer in

Skills for Life Special Education Classroom at Berkley Middle School

Honors and Achievements:

Dean's List Recipient; MCPHS Academic Achievement Award; Stephen Phillips

Scholarship; Berkley Scholarship Award; John and Abigail Adams Scholarship

Skills:

Excellent communication skills with both medical professionals and patients

Capable of working independently and as part of a dynamic team

Able to handle high-stress situations in a calm, level-headed manner

Organized, diligent, and a quick learner

Computer skills: Word, Excel, Powerpoint, Internet Explorer

Professional References:

Christopher Sedell

Pharmacy Supervisor

Sedell's Pharmacy

508-***-****

Richard Silvia

MCPHS Faculty/Preceptor

179 Longwood Ave

Boston, MA

617-***-****



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