Customer Service Sales

Location:

Posted:

March 06, 2014

Stephen Williams

**** ******* ** • Columbus, OH *3224 • 614-***-**** • ******************@*******.***

SUMMARY OF QUALIFICATIONS

A detail-oriented professional with over 10 years experience in Inventory Control Manager

and Purchasing Specialist

Strengths include Logistics skills, Purchasing and Inventory

Strong ability to adapt to changing environments, develop strong working relationship, and

problem solve in Logistics

PROFESSIONAL EXPERIENCE

Inventory/ Buyer Coordinator

Managed the inventory and purchasing of restaurant equipment 15 years auditor experience

Developed goals and implemented strategies to achieve goals

Utilized customized software as buyer

Maintained cost effective inventory levels

Produced month end reports depicting statistical trends in purchasing involving bids

Contracts and vendor information

Administration/ Sales

Conducted inventory control/purchasing, buyer. Certified in Microsoft Office Excel, Word

and PowerPoint

Knowledge of adult education; adult learning theory; budgeting*; management or supervisory

Greet customers and ascertain what each customer wants or needs

Describe merchandise and explain use, operation, and care of merchandise to customers

Recommend, select, and help locate or obtain merchandise based on customer needs and

desires

Compute sales prices, total purchases and receive and process cash or credit payment

Answer questions regarding the store and its merchandise

Customer Service

Conferred with customers by telephone and took orders, cancel accounts, and obtained

detail complaints

Checked to ensure that appropriate changes were made to resolve customers' problems

Contacted customers to respond to inquiries and notified them of funds being release

EDUCATION

Columbus State Community College Certified Logistics Associate (CLA)

Franklin University Bachelor of Science Business Administration. (BSBA)

EMPLOYMENT HISTORY

Goodwill Computer Trainer (Contract) 2013-Present

Amtecko Inventory Coordinator 2005-2007

Trilgiant Customer Service Sales 2004-2005

Goodwill Inventory Control Specialist 2000-2005