Customer Service High School

Lisa Furtick Smith

**** *********** ***** *** *

Gastonia, NC 28054

***********@*****.***

980-***-****

Work Experience

• SC Department of Health and Environmental Control February 2002/June 2013

Lab Specialist 1/ Data Coordinator

• Accessioning of specimens, including categorization and number assignments,

centrifuging, and racking.

• Keys data base information. Verifying patient’s demographics, for incomplete or invalid

data.

• Answer telephone and responds to question confidential. Directing callers to appropriate

labs.

• Prepare and provide daily reports and documentation of information coming in and going

out of the lab.

• Assist supervisor with laboratory work, and organization of the lab, in her absents, serves

as team leader for other employee.

• Attends regular training to support the lab, myself, and other employee.

• Richland County School District 1(SC) March 1991/February 2002

Student Nutrition Services, Cashier

• Compute database information for Students, setting up pin numbers.

• Taking and applying weekly and daily payments to student accounts.

• Answering telephone call, providing confidential information need in and outside of the

office.

• Keep accurate count of money intake. Preparing daily deposit slips and deposit.

• Providing weekly and monthly reports and inventory of products.

• Assisting other employee, with light cleaning duties, and keeping the kitchen and office

organized. Serves as Cafeteria Manger.

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Core Qualifications

Strong Communication Skills

Self Sufficient

Typing 64 or more WPM

Goal Oriented

Reliable

Quick Learner

Extremely Organized

Computer Proficient/Microsoft Office Skill

Education

Associate of Public Services, Early Care Education

Midlands Technical College, Columbia SC January/2008-2013

High School Diploma

Columbia High School, Columbia SC August/1982-1986

Trainings

• Living Springs Lutheran Preschool, Columbia SC ( September/2012-November 2012)

• Tiny Totz Daycare, Columbia SC (February 2012/March2012)

• Smiling Angeles Home Daycare, Columbia SC (February 1999/2002)

• Obtain lab hours, observing and assisting Lead Teacher meeting the daily, physical, and

emotional needs, for infants, toddler, and preschooler. Preparing lesson plans, planning

field trips, and assessing the children’s development skills preparing preschooler for

kindergarten and first grade.

• Midlands Technical College, Columbia SC ( Fall 2009-2013)

Part-time Student Honor Roll

Volunteer Counselor and Treasurer (February 1999-2001)

• Purple Cord AAA Youth Club/Camp, Columbia SC

Department of Health and Environmental Control, Certificates of completion, Columbia SC

• Customer Service, Basic Cultural Competence, Defensive Driving (August 2002)

• Resolving Conflict (April 2006)

• OQM-Time Management (June 2007)

• Attitude: Your Most Priceless Possession (April 2008)

• Coaching: Interacting with Employees and Peers, Violence in the work place, Ethics in

Government (March/April 2009)

• Defensive Driving DHEC’S role in Emergency Operation HIPAA Privacy and Security

(August-October 2011)

• Certificate of 20 Years’ Service, State of South Carolina ( September 2012)

SC Center for Child Care Career Development Credentials (March 2013)

• Early Childhood

• Director Level 2

• Preschool/Level 2& 3

• Special Needs Level 2

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