Customer Service High School

Nakeyda Thielen

West Jordan, UT

*******@*******.*** - 801-***-****

WORK EXPERIENCE

chasier/recovery

jcpenney - West Valley City, UT - October 2013 to Present

Responsibilities

Recover the store by folding clothing on tables. Resizing and fixing all racks as well as running a register and

customer support on the sales floor

Accomplishments

No stop moving always busy

Skills Used

Organization!

Call Center Representative

complete recovery - Salt Lake City, UT - April 2013 to September 2013

Responsibilities

Receive inbound and outbound calls and assist the customer In returning there comcast overdue equipment

before being sent to collections.

Accomplishments

Learned how to do collections in a customer service enviroment

Skills Used

Type 40 words a minutes. Great communication with all types of people.

Claims Processor

teleperformance - West Valley City, UT - February 2013 to April 2013

Responsibilities

Filed claims for cell phone insurance. Customers would call in and file with me then I would accept or deny

them.

Accomplishments

Learned how to use all of microsoft. Exel, word, etc

Skills Used

How to file a claim

EDUCATION

GED

granite peaks high school - South Salt Lake, UT

2011 to 2012

Contact this candidate