Customer Service Sales
Resume:
Kierra Pennock
**** ****** ***** **** *** Vegas, NV 89142
*************@*****.***
Objective
To obtain a full time position with a successful, growing company. One where I can utilize my experience
and knowledge as well as learn so I may grow within the company for long term employment.
Professional Experience
Clark County Constables Office May 2013 to February 2014
• Office Specialist
Read and process various legal documents such proof of service, garnishments and other legal documents
records maintenance. Enter and retrieves legal data with verification and coding to prepare reports using a
computer systems established formats. Review legal or court documents, records, files and cases to
identify inaccurate, inconsistent and unclear codes, for proper authorization and obtains missing
signatures. Prepares correspondence, reports, forms and specialized documents related to the functions of
the organizational unit to which assigned from drafts, notes, or brief instructions. Perform general
support, such as opening and distributing mail, processing outgoing mail, receiving and processing fees,
fines or other monies, and ordering office supplies.
O’Neill December 2011 to October 2013
• Sales Associate
Provide customer service by assisting customers with their purchases, cash register and money handling
experience, loss prevention, answering phones, researching products that are being sold, organization of
sizes, receiving shipment, checking in shipment, stocking the store and keeping the store clean.
Las Vegas Parking September 2012 to March 2013
• Valet / Booth Attendant
Greeting customers and helping them with their luggage. Money handling, keeping organization of keys,
filing paperwork, obtaining taxis, maintaining a clean and organized workspace, offering helpful
information to guests such as citywide information and directions, answering incoming calls and provide
general support.
Volunteer Work
Studio 911 Salon / Snip in a Snap Salon January 2013 to Current
• Receptionist
Welcoming customers, answering questions about the services and prices while advising the employee of
the customer’s arrival. Answer incoming calls, scheduling appointments, reminding customers about their
appointments. Have customers fill out client consultation cards and input them into the computer. Selling
products, money handling and using the cash register. Helping fellow coworkers receive supplies if
needed, cleaning areas and keeping the salon organized.
SECTA Cosmetology Lab August 2010 to June 2012
• Receptionist
Greeting customers and assisting in services they would like, money handling and cashier experience.
Have customer fill out client consultation cards and file the paperwork. Answer incoming calls, schedule
appointments and remind customers of their appointment. Ordering supplies when needed and keeping
the dispensary and floor area clean.
Education
Las Vegas Academy of Performing Arts 2008-2010
• Majored in dance.
South East Career Technical Academy 2010-2012
• Majored in Cosmetology.
Skills
• Strong Customer Service Skills
• Computer Proficiency
• Telephone Answering
• Filing
• 10 Key Calculator
• Microsoft Word, Excel and Outlook
Contact this candidate