Project Manager Sales
Resume:
Trisha R. James
Parma Heights, OH 44130
*************@*****.***
Certifications and Training
• Fannie Mae QC Boot Camp- July 2013
• AllRegs School of Servicing Compliance, March 2013
• Ginnie Mae New Issuer Training, November 2012
• MBA School of Mortgage Servicing, August 2012
• MBA Escrow Essentials, July 2012
• MBA Basics of Mortgage Servicing, July 2012
• AllRegs School of Compliance, March 2012
Work History
February 2012-December 2013
Quality Control and Compliance Assistant
Crosscountry Mortgage, Inc.
• Complete Fannie Mae monthly pre-funding quality control and construct trend reports,
review exceptions and cures, construct final reporting for senior management
• Daily review of loan level data for pre-funding requirements for FNMA loans
• HMDA monitoring and maintenance and 2011 and 2012 yearly reporting
• Worked with both State and Agency regulators to complete examinations
• Research and respond to HUD requests and repurchase requests
• Agency delivery to FNMA, GNMA
• Sub-servicer delivery of FNMA loans to Dovenmuehle Mortgage
• QC reviews of HUD Neighborhood Watch delinquencies, servicing early payment
defaults, and agency post purchase reviews
• QC discretionary reviews
• File discrepancy reviews/fraudulent reviews
• Maintaining and monitoring HUD responses for Post Endorsement Technical Reviews,
indemnification requests and Investor repurchase requests
• Compliance support for 55 branches and corporate
• Creating and/or updating policies and procedures
• Vendor research, training and contract implementation
• Fannie Mae error trending and post-delivery reconciliations
• Compliance Management Committee Board member
September 2009-November 2011
Loss Mitigation Processor/Underwriter, Default Resolution,
US Bank Home Mortgage, Bedford, OH
• Member of the Borrower Outreach team
• Mediation contact for foreclosure proceedings
• Completed financial reviews and Loss Mitigation options
• Completed Escrow Analysis, Partial Claim, and Modification plans for borrowers based
on their financial review
• Customer service
• Completed final underwriting requirements necessary to complete loss mitigation claims
• Worked with FHA, VA, USDA, and Conventional loans and their regulations
March 2008-September 2009
Contractor, Loan Documentation Specialist,
Office Team/Wells Fargo Home Mortgage, Independence, OH
• Processed electronic loan submissions
• Constant contact with loan officers regarding submission requirements
• Verbally verified employment
• Processed credit card charges daily for application fees
• Shipped funded and processed files
• Ordered mortgage payoff quotes and confirmed title orders
• Ordered new FHA case numbers for streamline refinance loans
• Updated credit reports
• Issued compliance documents required for FHA loans
November 2006- March 2008
Administrative Assistant, Inventory Control,
Kindt-Collins Company, Cleveland, OH
• Worked extensively with MAS 200 project manager to create better ways of utilizing the
system to better function for our needs.
• Maintained proper inventory levels
• Maintained Customer Survey information, analyzed data and created charts and graphs
for 2006 and reformatted and set up of the 2007 survey.
• Inventory entry and processing.
• Compiling Work Orders to be used by production in wax manufacturing and relieving the
material once the product was made.
• Completing warehouse transfers between the main and off-sight warehouses including
Canadian location.
• Edited and adjusted Bill of Material information as needed.
• Adjusted prices, cost and compiled sales history data for the Sales Manager.
• Answered multi-line phone system and greeted vendors and customers.
• Set up Overstock Inventory Sale and sales projections for the 2007 fiscal year.
• Compiled sales reports and analyzed sales history for Pattern Letter product line.
• Cost adjustments/ increases.
• Created new Bill of Materials for wax formulas/products.
• Processed daily production metrics and reviewed costs.
• Adjusted ISO 9001 documents and updated manuals.
• Implemented organizational system for Sales manager.
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