Customer Service High School

Location:

Posted:

March 06, 2014

Keyia M. Hawkins

Home Phone 704-***-**** Cell 980-***-**** Email: ************@*******.***

Summary of Qualifications:

* I aspire to be a valuable team player and with my background and knowledge of the public

relations industry, exceptional communication skills and strong technological skills, I can be an

important resource to your esteemed organization.

* An independent and team player with ability to motivate others.

* Great communications skills, hard worker, reliable, very responsible and dedicated to any task.

Professional Experience

Huntersville OB/GYN 03/2012 02/2012

*Patient Service Coordinator 3

*Schedule patient appointments

*Answer phones for providers and respond to corresponding email

*Create call flow queues for our triage nurse and providers

*Provide top quality customer service

Nielsen Television Ratings 03/2010 04/2011

* Administrative Scheduler

* Contact households to schedule the installation, maintenance and removal of equipment,

schedules and confirms field rep visits, and handles calls from sample households.

* Data entry of household information

* Answer multi phone lines

Habitat for Humanity 03/2007 03/2008

* Public Relations Intern

* Organizing magazine and newspaper clippings; maintaining lists of media contacts; compiling

press kits; various research projects; answering phones and running errands.

Torrid Plus Size Clothing Store 08/2005 – 02/2007

* Visual Merchandiser/Stylist

* Come up with creative and artistic concepts for in store displays

* Takeover of the visual look of the store

* Devise, implement and execute effective merchandising strategies

Education

2008 Present Central Piedmont Community College (Communications and PR)

2002 2006 Vance High School (High School Diploma)

Extra Curricula

* Volunteer with Girl Scouts of America as an Assistant Troupe Leader 06/2008 Present