Customer Service Human Resources
Resume:
TINA D. WEBB
Arlington, TX ****7
•817-***-**** •Email: *******@*****.***
Objective
Positive and energetic professional seeking a challenging position within an established organization that can
utilize my diverse skills and experience; fostering my personal and professional growth while becoming a
contributable asset to your organization
Education
Master of Social Work: Attending
University of Texas at Arlington – Arlington, TX
Bachelor of Arts: Sociology, 2010
University of Texas at Arlington – Arlington, TX
Associate of Arts: Sociology, 2008
Tarrant County Community College – Arlington, TX
Work History
Program Therapist/LCDC
Sundance Behavioral Health, 09/2013 to currently
Interviews patients and family members to develop a complete psychosocial assessment. Obtains
information about patient history, health and level of functioning.
Provides direct-care services to patients and family members through interventions, family and group
psychotherapy sessions. Serves as a primary therapist to assigned families. Conducts support groups
and aftercare groups for patient/families.
Serves as a member of the multidisciplinary team. Participates in the planning, implementation
evaluation of treatment plans for patients.
Responds to inquiries and provides crisis interventions as needed. Acts as a resources regarding
behavioral healthcare.
Documents problem identification, interventions, treatment goals/plans, and patient progress/outcomes
in medical record.
Works with patients and families to prepare aftercare plans, including referrals to communit y agencies
and other professionals.
Ensures program functions within requirements established by the Joint Commission for Accreditation
of Healthcare Organization (JCAHO) and other state and federal agencies.
Remains knowledgeable of current trends related to behavioral healthcare by participating in
professional organizations, reviewing current literature and communicating with representatives of other
facilities.
TINA D. WEBB
3834 Foxfire Dr.
Arlington, TX 76017
•817-***-**** •Email: *******@*****.***
Administrative Director, 09/2010 to 08/2013
The Learning Center-North Little Rock, AR
Rapidly put into place state required policies and procedures as well as setting up the infrastructure for the agency
which fast-tracked us on a four month program acquiring an initial operational licensure as a state licensed
outpatient drug and alcohol facility. (Normal time is six or more months)
Created, developed and enforced the facility’s policies and procedures in compliance with state, federal and other
regulatory guidelines.
Developed and was responsible for the overall management, leadership, growth, and profitability of the facility.
Planned, developed, directed, monitored and supported all operational, administrative, clinical, human resources,
customer service and fiscal activities for the facility’s programs and services
Created and actively promoted the facility’s Mission, Philosophies and Beliefs in all daily interactions
Developed and put into place the required policies and procedures that were necessary for the agency to be
approved by the Arkansas Department of Transportation and state courts to offer Multiple Offender (MODS)
DWI/DUI alcohol and substance abuse educational classes.
Created and executed marketing plans to solicit business from various municipal courts and the public
Licensed Chemical Dependency Counselor Intern, 02/2011 to 08/2013
The Learning Center-North Little Rock, AR
Communicated with social workers and the courts to ensure clients were compliant with requirements and court
orders, providing feedback regarding client progress
Provided direct-care services to clients and family members through intervention, family and group
psychotherapy sessions. Conducted support groups and aftercare groups for clients and families
Documented problem identification, interventions, treatment goals/plans, and patient progress /outcomes in
medical record.
Conducted educational programs for patient and families
Worked with clients and families to prepare aftercare plans, including referrals to community agencies and other
professionals
Care Coordinator for Access to Recovery (ATR) with a case load of 32 clients
Access to Recovery Provider with a case load of 17 clients
Facilitated court ordered Parenting Classes and individual sessions using the “Active Parenting” curriculum
Conducted court ordered Anger Management individual and group sessions using SAMHSA curriculum
Held “Crossroads of Parenting and Divorce Seminars” for court ordered and public clients
Certified staff and the public for American Heart Association CPR, First Aid and AED
Held National Safety Council Defensive Driving Classes for court appointed and public clients
TINA D. WEBB
3834 Foxfire Dr.
Arlington, TX 76017
•817-***-**** •Email: *******@*****.***
Volunteered as a Counselor in Training, 04/2012 to 09/2012
Family Service Agency – North Little Rock, AR
Observed and attended court with DASEP Specialist who screened defendants charged with DWI/DUI
offenses and who gave a recommendation to the judge regarding amount of education classes or
treatment necessary for each individual defendant
Completed supervised intake assessments, bio-psychosocial histories and treatment plans for DASEP,
anger management and domestic violence clients
Observed education classes for DWI offenders
Participated in staff and treatment plan meetings to review progress and address needs of clients
Substitute Teacher, 10/2010 to 5/2013
Pulaski County Special School District – North Little Rock, AR
Communicated objectives for all lessons, units, and projects to students
Prepared daily lesson plans for activities
Established positive rapport will all students
Retired from the United States Navy
Certifications
Texas Licensed Chemical Dependency Counselor Intern : Expires 10/2018 (Control number 21639)
Certified as an American Heart Association Instructor for CPR, First Aid and AED : Expires 9/2015
(Basic Life Support and Heartsavers /Instructor # 111********)
Crisis Prevention Intervention (CPI): Expires 10/2014
Regional Alcohol and Drug Detoxification (RADD Training) : Expires 4/2015
National Safety Council instructor for Alive at 25 Defensive Driving Course : Expires 11/2014
(Instructor # 1068980)
National Safety Council instructor for DDC 6/8 Defensive Driving Course : Expires 11/2014
(Instructor # 1068980)
Contact this candidate