Manager Customer Service

*/****

Donna Mancuso

207-***-****

Email:************@*****.***

Objective: To secure a position using my knowledge of Receptionist, Medical Experience, Communication

and

Administrative Skills, with Manager Certification.

Education: Medford High School Graduate/ Massachusetts

Medford High Vocational Graduate/Massachusetts

Northeastern University: Phlebotomy course 10 weeks /Massachusetts

Present: Open/- Kennel Tech/ Groomer/ Trainier/ Boarder/ In Home Services/ Sitter/ Sales

Experience: Personal Care Aid/ Receptionist/ Medical Manager/ Certified Food Safety Manager/Server/

General Manager/ Certified Home Health Aid/ Certified in Phlebotomy/ Inside Sales MGR

2009/20013: Head Kennel Vet MGR/K-9 And Training Experience/Pet Sore

(SALES)Experience

2005/2009: Certified Home Health Care Aide/Personal Care

2nd job General Manager/ Restaurant Manager

Maines Best Seafood/ Westminister Golf Course: Certified Food Safety Manager and General

Manager My duties included opening and closings, server, banquets, buffets, Manager

office duties, going to other

locations as general manager, scheduling, day to day operations and daily cash flow. Fort Myers

Flordia

•Braintree Eye Associate: Front desk receptionist, answering phones, filing, insurances, billing, Scheduling

appointments, checking patients in and out, computer work, refunds, daily cash flow.

Massachusetts.

•Cara Donna Provisions: Inside sales/ customer service, administrative and receptionist duties, 3

years advance warehousing, computer skills, Microsoft office/ word/ excel/ windows updated, billing,

scheduling coordinator, credit dept, banking, and handling daily cash flow. Massachusetts.

•Agape Home Health care inc: Field supervisor, home health aid, office manager, computer knowledge, one

on one personal conflicts, marketing, duties with first aid and fire safety knowledge.

Direct Care Counselor: Clients varied at all types of levels of mental defects, and as direct

•Care counselor requirements were a one to one basis, tracking social skills, assessments,

Isp's, daily progress notes and daily cash flow. Massachusetts

•ABS: Performed blood work at army bases and hospitals, temp work when needed.

Mgr positions included: Kennel tech/ DM Restraurant/ Dunkin Donunts/ Sarni Cleaners/ Dependable

Cleaners: All were MGR and Assistant Mgr positions. Hairstylist and make-up artist was my graduate course

in Medford Vocational High School.

Qualifications: 18 years medical knowledge in all types of medical / Restaurant Mgr/ customer service and

professional telephone manner, work well under pressure, well organized, appointment experience, type 45

wpm, mgr and supervisor experience, computer with customer service, sales department and credit mgr.

Special Skills: Some sigh language, special needs, Mgr.

References: Furnished upon request.

Contact this candidate