Customer Service Medical

**** ******* **. *** ***** Nevada ? Cell: 702-***-****

OBJECTIVE: I am currently seeking a challenging position where I am able

to utilize my acquired skills, experience and education, while

being an asset to the staff and company. I believe that my

positive attitude, in addition to my strong communication,

customer service, administrative and interpersonal skills, would

be a great asset to your team. Therefore, I would appreciate

the opportunity to interview with your organization.

QUALIFICATIONS

* Medical front office experience with providing administrative and

patient support in a medical and hospital setting.

* Familiar with ICD-9, CPT 10, Netsuite and Medical Terminology.

* Advanced computer literate in many office productivity software

programs: Photoshop, MS Excel, MS word, MS Outlook, MS PowerPoint, EMR

system. Typing of 60 wpm.

* Strong clerical skills, detail oriented, excellent verbal and written

communication skills, organized with strong work ethics, able to

multitask.

* Motivated team member along with being an independent worker with an

aptitude for quickly learning new tasks.

EXPERIENCE

Advantage Plus Agency (11/15/2013 -1/15/2014) Front Office Assistant

* Processing of new caregivers/clients

* Maintaining caregivers/clients files through using Netsuite

* Managing payroll (excel)

* Assist in preparing schedules for our caregivers/clients

Integrity Document Solutions/St. Rose Hospital (08/2010 - 2012) Records

Clerk

* Prepared and maintained records for patients, physicians and lawyers

* Maintained a consistent flow of all office personnel and patients

* Adeptly managed multi-line phone system with accurate message

delegation

Dr. Dzung Tran Medical Office/Internal Medicine (01/2008 - 08/2010)

Receptionist/Medical Assistant

* Adeptly managed multi-line phone system, greet patients, handled

patient registration and patient check-outs.

* Scheduled appointments, and verified insurance eligibilities

* Obtained insurance pre-authorization/referral approval prior to each

appointment

* Managed and assisted in the maintenance of all medical records

* Collected and processed all payments and co-pays

* Educate patients on their insurance coverage, pre-authorizations,

benefits, co-pays, deductibles, and out-of-pocket expenses.

* Obtained preliminary diagnosis, insurance coverage information and

demographics

EDUCATION

The Academy of Healing Arts, Las Vegas NV

Diploma - Medical Office Information Technology

Perfect Attendance Award; 4.0 GPA, and CPR Certified.

High School Diploma

Reference letters available upon request

Contact this candidate