Customer Service Sales

Jethro Fadlin 408-***-****

*** ******* **** ** ************@*****.***

San Jose CA 95123

Objective: (Job Title)

KEY SKILLS

Emergency Response

Radio Communication

Crisis Management

Fast-Paced Work Settings

Verbal Communication

Sales/Inventory/Logistics

Team Player

Detail-Oriented

Customer Service

Task Prioritization

Message Transmission

Multi-Tasking

SUMMARY OF QUALIFICATIONS

. Quick response to and evaluation of emergency situations

. Emergency and non-emergency patient transport

. Ability to work under pressure in a fast-paced environment and

maintain calm in crisis situations

. Extensive customer service experience including public contact and

computer usage

. Detail-oriented; able to obtain and record accurate information under

difficult conditions

. Willing to learn and take on new challenges with enthusiasm; values

excellence

. Experience using Microsoft Office, Outlook; HTML programming

WORK HISTORY

Seventh Day Adventist, Food Bank

Pro Bono Experience 1990 -

Present

. Collection and distribution of food to people in need

Emergency Medical Technician

Silicon Valley Ambulance 3/2007 -

present

. Provide preliminary and noninvasive treatment during emergency

illnesses and injuries.

. Determine patient's immediate medical condition and coordinate care

with paramedics and physicians; monitor vital signs.

. Communicate with patients, ensure they are securely placed in an

ambulance and accompany patients to medical facilities, hospitals, and

specialty care clinics.

. Document patient care at the scene and communicate this information to

doctors and nurses.

Warehouse Clerk

US Marine Corp 2/2001 -

2/2005

. Performed various duties which included receiving, inspecting,

locating, storing, rotating, safekeeping, issuing, preparing,

shipping, material return, and disposal of supplies and equipment as

related to ground supply operations.

. Maintained personal computer and mainframe locator systems, conducted

inventories, maintained records of subcustodied principal end items

. Monitored shelf life items through CD ROM and the mainframe support

systems, and did input of data entry transactions and retrieved

historical records, as well as maintaining related publications, hand

held optical character recognition scanners, devices, and multimedia

retrieval systems.

. Licensed operate MHE (forklifts, tractors, etc.) and operate bulk and

small parts conveyer systems used in warehousing operations.

. Identify packaging requirements and ensured that items were maintained

as required; tactically marked containers in unison with the locator

system; complied with appropriate fire and safety regulations

. Utilized protective measures for items in storage, including open

storage lots and hazardous materials storage areas; establish or set

up field supply storage locations.

. Used detailed technical data from the Federal Logistics System in the

care and storage program; developed storage space requirements; and

stored material per weight, cube, and clearance factors within the

various categories of supply

Monitor

Halfway House/Homeless Shelter X/1999 -

X/2001

. Charged with the task of loading and unloading packages on to UPS

trucks and following through to delivery.

. Provided external and internal customer service.

Pre-Loader

UPS 3/1996 - 1/2001

. Charged with the task of loading and unloading packages on to UPS

trucks and following through to delivery.

. Provided external and internal customer service.

Sales Associate

Volunteer of America X/1997 -

X/1998

. Charged with the task of loading and unloading packages on to UPS

trucks and following through to delivery.

. Provided external and internal customer service.

EDUCATION & CERTIFICATIONS

Current EMT Certification

Current CPR Certification

General Certification, Central Texas College, US Marine Corp, 2002 - 2003

General Coursework, De Anza Community College, 1996-present

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