Executive Assistant Human Resources

ELVIRA E. MENDOZA

** ** ** ****** ***. *H Rego Park Gardens, NY 11373 Cell 917-***-**** *******@*****.***

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Professional Experience

American Express Company, NY Executive Assistant/DP 10/2013 – Present

• Interface with Executives, Associates and other internal and external business contacts

to coordinate meetings and resources when necessary (e.g., supplies, rooms, logistics, etc.)

• Processing of Ariba requests; electronic and hard copy filing of presentations and other

materials; the archiving/back up of office computer systems.

• Prepare and review expense reports, in line with company policy on a monthly basis.

• Proactively follow up on critical items in order to effectively meet deadlines/ commitments.

• Daily calendar management, as well as forward planning on a weekly and monthly basis.

Coordination of all travel arrangements including air and hotels

Royal Bank of Canada, NY Executive Assistant/PWM 11/2012 – 10/2013

• Supported one Relationship Manager and his team

• Prepared, verified and monitored domestic and international wire transfers within set deadlines

for offshore and international clients. Managed frequently changing Outlook’s calendars

• Gave administrative support in scheduling and coordinating meetings, appointments, phone

calls, extensive travel arrangements, as well as reconciling corporate expenses

HECHT AND COMPANY, NY Executive Assistant 8/2011 – 9/2012

• Reported to one Partner and his team

• Coordinated and managed calendar, generated Time charges report, outstanding invoice report

and monthly analysis of expenses for proper billing.

THE PORT AUTHORITY OF NY & NJ Executive Assistant 4/2010 – 1/2011

• Actively supported Director of Tunnels, Bridges & Terminals (TB&T) and her team

• Managed and coordinated frequently changing Outlook’s calendar, proactively anticipating

and preparing material for presentations, internal, external meetings and video conferencing

• Processed, tracked and reconciled travel expense reports, read and solved daily e mails,

correspondence, handled calls/inquiries, domestic and international travel arrangements

NOMURA SECURITIES, NY (Temp) Executive Assistant 6/2009 – 8/2009

• Reported directly to the Chief Financial Officer managed calendar, compiling meeting materials

including organization of internal, external meetings and video conferencing

• Coordinated all frequent domestic, international travel arrangements and completed expense reports

MSCI Inc., NY Executive Assistant 3/2008 – 7/2008

•Supported the Administration, Legal and Human Resources departments.

• Managed calendars, including organization of internal, external meetings and video

Conferencing, made all domestic, international arrangements and completed expense reports

DELOITTE, NY Executive Assistant 3/2006 – 1/2008

• Supported two senior level Partners for the Audit & Enterprise Risk Services

• Translated financial documents and PowerPoint presentations between English and Spanish; and

made all domestic and international travel arrangements

FITCH RATINGS, NY Senior Assistant 7/2001 1/2006

• Reported directly to the Executive Managing Director for the Public Finance and his team

• Prepared domestic and overseas travel arrangements

GOLDMAN SACHS, NY 11/1997 2/2001

Senior Assistant

• Performed and provided support two Managing Directors of the Latin Amer ica Investment Division

• Managed calendars and coordinated client meetings and travel arrangements

Education, Training & Freelancing

EDUCATION: FAIRFIELD DICKINSON UNIVERSITY/PUBLIC ADMINISTRATION INSTITUTE, NJ

Attending school towards obtaining a Master of Public Administration

PACE UNIVERSITY/ LUBIN SCHOOL OF BUSINESS, New York, NY

Bachelor of Business Administration Major: International Business Management

LANGUAGES: Fluent in Spanish, conversant in Japanese and Portuguese

• Ten years of private tutoring of Spanish and ESL for Japanese business executives,

students and the Ecuadorian Navy. • Freelancing legal translations for U.S. courts.

• One year of teaching English at the Berlitz School of Languages in Nagoya, Japan

TECHNICAL: Proficient in MS Office, Adept at Ariba, Abra Suite, Travelport, Xtensity, Concur, Peoplesoft,

Go Practice, RIBS (Canadian version Statement of Banking Identity), Axiom and Bloomberg

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