Sales Customer Service
Resume:
Heather Ringler
*** * *********** *****, **********, TX 75650, 903-***-****, ************@*****.***
Professional Profile
Highly effective at developing a positive and productive working rapport with employees through
open communication and clearly set guidelines. Experience in inventory control tracking and
vendor negotiations.
Billing and collections Superior attention to detail
Invoice and payment transactions Customer service
Exceptional organization MS Office expert
Effective time management Advance computer proficiency
Professional Experience
RHW Metals Inc., Longview, TX
Inside Sales Representative
April 2011 – February 2014
Responsibilities:
Prioritize daily workflows, including all inbound calls, quotes, and sales-related inquiries.
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Set up new accounts, establish customer credit, and set up payment methods.
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Answer customer questions regarding products, prices, and availability.
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Emphasize product features based on analysis of customer needs.
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Write sales contracts for orders obtained and submitted orders for processing.
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Maintain friendly and professional customer interactions at all times.
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Train billing clerks and receiving managers
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Have the capabilities to perform many different jobs other than sales duties.
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Inventory management.
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Extensive knowledge about our products.
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Sales Assistant/Inventory Management
January 2010 – July 2010
Responsibilities:
Train billing clerks
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Solve inventory problems and create solutions in order to prevent further issues.
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Receive in material, verify material meets standards set by our quality control
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department.
Purchase supplies and perform personal tasks for President/Owner of the Company.
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Create new inventory control guidelines.
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Assist the sales department by answering customer calls, faxing information, scanning in
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report, filing, processing orders, double check information for correctness before
warehouse receives orders for cutting.
Perform any task with enthusiasm and a willingness to help.
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Billing/Posting Clerk
November 2006 – April 2009
Responsibilities:
Generate invoices upon receipt of billing information and tracked collection progress.
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Track financial progress by creating quarterly and yearly balance sheets.
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Streamline daily reporting information entry for efficient record keeping.
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Manage and respond to all correspondence and inquiries for customers and vendors.
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Communicate with customers to identify and resolve outstanding payments.
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Develop monthly, quarterly, and annual profit and loss statements and balance sheets.
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Set up logistics and freight companies.
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Help maintain inventory accuracy.
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Assist sales department and secretary on daily basis.
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Education
Kilgore College, Kilgore, TX
Studies in Business Administration/Management
Spring Hill High School, Longview, TX
Graduated 2007
References
References are available upon request.
Contact this candidate