Manager Store

David Pfleger

Tacoma, WA *****

************@*******.*** - 775-***-**** (Cell)

Educated and experienced retail management, sales, warehouse, medical, and

law enforcement professional.

Education

Bachelor of Science in Nutrition

University of Hawaii at Manoa -

Honolulu, HI

1992 to 1998

3.2 Overall GPA. 165 credits completed.

Skills

Inventory Management, Managing Employees, Money Control, General office

Skills, Conflict Resolution, Professional Presentations, Sales, Customer

Service, Legal Research, Cashiering, Advanced Computer Systems, Microsoft

Word, Excel, Internet Research, Warehouse Operations, Medical Terminology,

PowerPoint, Accounting, Front Office Operations,.

Links - http://www.linkedin.com/pub/david-pfleger/55/393/318/

Work Experience

Contract Worker

Volt Workforce Solutions

Auburn, WA-

August 2013 to Jan 2013

-Clerical, shipping and receiving. (Temporary/Seasonal Work)

Category III Peace Officer (Correctional Officer)

State of Nevada

Carson City, NV-

December 2004 to May 2012

-Worked at the legendary Nevada State Prison, a maximum security prison. It

is closed down now.

-Learned and worked all positions within the prison including Search and

Escort, RDO relief, all towers, units and gun posts, culinary, education,

gatehouse, infirmary, and intake.

-Attended meetings and testified to the Prison Board and Legislators to

maintain funding for the prison and save the jobs of fellow officers.

-De-escalated all conflicts and negative behavior without using force.

-Learned to positively motivate convicts and inmates by using effective

behavioral communication rather than force.

-Found and confiscated numerous hidden tattoo equipment, contraband and

dangerous prison made weapons, thus protecting the health and well being of

my fellow officers.

-In depth working knowledge of different races, cultures and gangs.

-Received all positive Employee Appraisal and Development Report reviews

while working as a Correctional Officer.

-Was awarded the Academic Achievement Award Certificate for my Peace

Officer Cat III training out of 30 students in the class.

Assistant Manager/Shift Supervisor

Rite Aid

Carson City, NV-

December 2003 to December 2004

-Worked at the Rite Aid store in Carson City. Now CVS/Pharmacy.

-Provide superior customer service by assisting customers with their

shopping needs, handling all customer transactions in a timely and

courteous manner, and responding to customer complaints/concerns with a

sense of urgency to see to their resolution.

-Attend to merchandising of plan-o-grams within seasonal departments, end

caps, displays and basic inline departments as directed by the Store

Manager.

-Control inventory by performing proper receiving and stocking including

accurate cycle counting, processing merchandise transfers according to

procedures, and reporting inventory problems to the Store Manager.

-Accountable for store cash and other financial assets, reconciling cash

register drawers, preparing deposits, and ordering changes from the bank as

directed by the Store Manager.

-Assist with the general maintenance and appearance of the store by

ensuring a safe and pleasing environment for both customers and associates;

respond to any unexpected emergencies to ensure the protection of company

assets.

-Oversee that store inventory is regularly inspected in accordance with the

Product Freshness Review Schedule as directed by the Store Manager.

-Ensure that all outdated product and product with less than 30 days until

expiration is removed from the sales floor to be processed through the

established returns process.

-Manage tasks and supervise store associates in those limited circumstances

when the Store Manager is unavailable

Pharmacy Technician/ Vitamin Specialist

Rite Aid

Brookings, OR-

August 2002 to December 2003

-Received, processed, and filled prescriptions

-Assisted the pharmacists in their day to day duties

-Maintained medication and inventory control systems

-Designated GNC Vitamin Specialist for the store

-Completed the requirements through training and coursework for the

position of Rite Aid Pharmacy technician.

-Scored 96% on the National Pharmacy Technician Certification Examination.

Dietary Technician

Abbott Northwestern Hospital

Minneapolis, MN-

October 2001 to June 2002

-Learned, adapted to, and mastered all seven positions that comprise the

dietary office.

-Observed patient food intake and report progress and dietary problems to

dietician.

-Prepared major meals, following recipes and determining group food

quantities.

-Obtained and evaluated dietary histories of individuals to plan

nutritional programs.

-Analyzed menus or recipes, standardize recipes, or tested new products.

-Supervised food production or service or assist dietitians or

nutritionists in food service supervision or planning.

-Planned menus or diets or guide individuals or families in food selection,

preparation, or menu planning, based upon nutritional needs and established

guidelines.

-Developed job specifications, job descriptions, or work schedules.

-Selected, schedule, or conduct orientation or in-service education

programs.

-Provided dietitians with assistance researching food, nutrition, or food

service systems.

-Determined food and beverage costs and assist in implementing cost control

procedures.

-Referred patients to other relevant services to provide continuity of

care.

-Delivered speeches on diet, nutrition, or health to promote healthy eating

habits and illness prevention and treatment.

Sales Clerk/Cashier

General Nutrition Center

Honolulu, HI-

August 2000 to September 2001

-Beat last year's sales by well over 10% every month I was there.

-Informed customers what the various vitamins, herbs, dietary supplements

and ingredients in the store were.

Contact this candidate