Medical Assistant
Resume:
Alana Lewis
************@*****.***
Summary of Skills
Direct & Indirect Insurance prior
Data Entry/eMR
patient care Authorizations
Front Office/General
Phlebotomy & Revising/Editing policies
office operations
specimen collection & procedures
Exceptional computer
IM, SC, & oral Complete monetary
knowledge
medication transactions
Customer service
administration Written & electronic
Patient registration
Obtaining patient Correspondence
and scheduling
vital signs Coordinate phlebotomist
Basic billing compliance
Performing basic lab routes
including Medicare
tests Knowledge of ICD-9/CPT
requirements
Phone triage codes
Interview & train new
Multi-line phone Supply Maintainence
employees
system
Experience & Accomplishments
Boyce & Bynum Pathology Laboratories
Mobile Phlebotomist & Coordinator
1/2012-2/2014
Full Time 50+ hrs per week
Traveled to client locations and performed phlebotomy procedures in skilled/long-term
care
nursing facilities and patient homes.
Interviewed prospective employees in supervisor absence
Supervised employees and office matters such as handling incoming complaints from clients,
inquiries regarding patient lab results, inquiries regarding test requirements, assist clients with
accessing company website to input lab orders and retrieve lab results in supervisor absence
Trained new employees and coordinated mobile phlebotomists to ensure all scheduled
daily lab
draws were met at each client location
Responsible for taking all office calls from start of phlebotomist shift until office hours
begin
Entered and maintained weekly phlebotomist spreadsheet report
Processed and entered new patient information into computer for each specified client
Communicated with clients on incoming telephone requests for STAT laboratory testing
Greeted and ensured courteous treatment of patients
Performed venipuncture to collect blood samples requested by physician
Ensured accurate labeling of specimens
Disposed of contaminated supplies in specified biohazard containers
Performed timed testing requests within the requested timeframe
Entered requisitions and processed collected specimens for STAT testing
Obtained total specimen count and correctly prepared and packaged all daily collected
specimens in flight boxes for daily flight shipments
OU Medical Center
Phlebotomist & Patient Service Representative
Full Time 40 hours per week
4/2010-10/2011
Solely operated laboratory draw station
Personally selected to collect routine blood work for the President of OU Medical Center
Greeted patients upon arrival to the outpatient laboratory
Collected insurance and required paperwork for registration
Registered and processed patient lab requisitions
Solely operated the department’s translation and interpretation computer system
Performed venipuncture to collect blood samples requested by physicians
Disposed of contaminated supplies in specified biohazard containers
Assisted coworkers with difficult venipunctures when unable to obtain specimen
Personally selected by management to travel to off-site business for a corporate health fair
Explained and perform blood glucose tolerance testing
Collected and prepared laboratory specimens
Explained 24-hour collection procedures to patients
Assisted Client Service department with patient billing
Responsible for revising, editing, and validating policies and procedures for the
Reference Laboratory
Responsible for ordering and maintenance of department supplies
Assisted colleagues with learning and using EMR system
Devised department newsletter for staff meetings at manager’s personal request
Provided training to new employees
Heritage Park Medical Center
Medical Assistant
Full Time 40+ hours per week
6/2009-12/2009
Placed and prepared scheduled patients in room for examination
Assisted physician during patient examinations and/or procedures
Obtained and recorded patient medical history, vital signs, and reason for visit using EMR
system
Explained treatments and/or procedures to patients
Educated diabetic patients on monitoring blood glucose levels
Performed EKG testing
Performed venipuncture to collect blood samples requested by physicians
Collected and prepared laboratory specimens
Performed basic laboratory tests
Disposed of contaminated supplies in specified biohazard containers
Sterilized medical instruments using the autoclave system
Administered oral, intramuscular, and subcutaneous medications as directed by physician
Obtained prior authorizations from insurance companies for patient medications and
procedures
Completed phone triage and medication refill requests
Saints Medical Group of Midwest City
Medical Assistant
Full Time 50+ hours per week
10/2008-5/2009
Operated as main medical assistant directly for one physician
Assisted physician during patient examinations and/or procedures
Placed and prepared scheduled patients in room for examination
Obtained and recorded patient medical history, vital signs, and reason for visit using EMR
system
Explained treatments and/or procedures to patients
Educated diabetic patients on proper techniques for monitoring blood glucose levels
Performed EKG testing
Performed venipuncture to collect blood samples requested by physicians
Collected and prepare laboratory specimens
Performed basic laboratory tests
Disposed of contaminated supplies in specified biohazard containers
Sterilized medical instruments using the autoclave system
Administered oral, intramuscular, and subcutaneous medications as directed by physician
Obtained prior authorizations from insurance companies for patient medications and
medical procedures
Completed phone triage and medication refill requests
Completed patient referrals and scheduling for testing and office visits with specialists
Scheduled patient appointments
DuBois Medical Clinic
Medical Assistant
Full Time 50+ hours per week
5/2008-10/2008
Placed scheduled patients in room for examination;
Obtained and recorded patient medical history, vital signs, and reason for visit using EMR
system
Explained treatments and/or procedures to patients
Assisted physician during patient examinations and/or procedures
Collected and prepared laboratory specimens
Performed basic laboratory tests such as various swabs, finger sticks, pregnancy tests, and
urinalysis testing
Disposed of contaminated supplies in specified biohazard containers
Sterilized medical instruments using the autoclave system
Administered oral, intramuscular, and subcutaneous medications as directed by the
physician
Completed medication refill request and obtain prior authorizations from insurance
companies
Scheduled patient appointments
Midwest Regional Medical Center
Emergency Room Unit Clerk
Full Time 40+hours per week
12/2008-05/2006
Performed unit clerk duties effectively and proficiently
Accurately transcribed physician orders
Communicated with admitting & Nursing House Supervisor to admit ER patients into hospital
Triaged all incoming ambulance & Medi-Flight calls and communicated to nursing staff and
physicians
Monitored patient call-light system
Minimally assisted with patient care
Communicated through verbal and nonverbal interactions to contribute to the productive
operation of the Emergency room
Maintained a safe environment and adhered to hospital and department policies
SAC Federal Credit Union
Teller
Full Time 40 hours per week
12/2005-6/2005
Greeted members and communicated requests efficiently
Accurately sold, recorded, and balanced logs nightly for money
orders, travelers cheques, VISA payments/cash advances and Credit Union checks with no
variances
Recorded all pertinent information accurately and thoroughly on monetary transaction
receipts/vouchers and maintain cash limits
Completed all daily transactions in an accurate and precise manner
Interpreted Credit Union policy/procedures for co-workers, members, and employees to
ensure quality service
Creighton University Medical Center
Summer Medical Intern
Full Time
06/2004-07/2004
Health Careers Summer Academy participant
Successful completion of a Medical Terminology course
Assisted physicians during surgery, labor & delivery, and morning patient rounds
Successfully completed of rotations in Neurosurgery, Obstetrics & Gynecology, and
Labor & Delivery
Assisted in prenatal ultrasound checks
Completed one community service project each week
Awarded Most Improved Student
Awarded for leadership skills
Sears, Roebuck, & Company
Central Aisle Cashier
Part Time 20-30 hours per week
05/2005-09/2001
Assisted customers at point-of-sale
Assisted customers on the sales floor
Developed helpful ideas for managers, coworkers, and customers
Provided training to new associates
Assisted employees when manager is not available
Awarded Associate of the month
Assisted with Spanish speaking customers
Education
Oklahoma State University, Oklahoma City, OK – Associate Degree in Applied Science
EOC Technology Center, Choctaw, OK - Clinical Medical Assisting, Phlebotomy
Mid-Del Tech Center, Midwest City, OK -Health Unit Coordinator
Rose State College, Midwest City, OK - Prerequisite Courses
Metropolitan Community College, Omaha, NE - Prerequisite Courses
Bellevue West Senior High, Bellevue, NE - Diploma
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