Alana Lewis

accyiq@r.postjobfree.com

405-***-****

Summary of Skills

Direct & Indirect Insurance prior

Data Entry/eMR

patient care Authorizations

Front Office/General

Phlebotomy & Revising/Editing policies

office operations

specimen collection & procedures

Exceptional computer

IM, SC, & oral Complete monetary

knowledge

medication transactions

Customer service

administration Written & electronic

Patient registration

Obtaining patient Correspondence

and scheduling

vital signs Coordinate phlebotomist

Basic billing compliance

Performing basic lab routes

including Medicare

tests Knowledge of ICD-9/CPT

requirements

Phone triage codes

Interview & train new

Multi-line phone Supply Maintainence

employees

system

Experience & Accomplishments

Boyce & Bynum Pathology Laboratories

Mobile Phlebotomist & Coordinator

1/2012-2/2014

Full Time 50+ hrs per week

Traveled to client locations and performed phlebotomy procedures in skilled/long-term

care

nursing facilities and patient homes.

Interviewed prospective employees in supervisor absence

Supervised employees and office matters such as handling incoming complaints from clients,

inquiries regarding patient lab results, inquiries regarding test requirements, assist clients with

accessing company website to input lab orders and retrieve lab results in supervisor absence

Trained new employees and coordinated mobile phlebotomists to ensure all scheduled

daily lab

draws were met at each client location

Responsible for taking all office calls from start of phlebotomist shift until office hours

begin

Entered and maintained weekly phlebotomist spreadsheet report

Processed and entered new patient information into computer for each specified client

Communicated with clients on incoming telephone requests for STAT laboratory testing

Greeted and ensured courteous treatment of patients

Performed venipuncture to collect blood samples requested by physician

Ensured accurate labeling of specimens

Disposed of contaminated supplies in specified biohazard containers

Performed timed testing requests within the requested timeframe

Entered requisitions and processed collected specimens for STAT testing

Obtained total specimen count and correctly prepared and packaged all daily collected

specimens in flight boxes for daily flight shipments

OU Medical Center

Phlebotomist & Patient Service Representative

Full Time 40 hours per week

4/2010-10/2011

Solely operated laboratory draw station

Personally selected to collect routine blood work for the President of OU Medical Center

Greeted patients upon arrival to the outpatient laboratory

Collected insurance and required paperwork for registration

Registered and processed patient lab requisitions

Solely operated the department’s translation and interpretation computer system

Performed venipuncture to collect blood samples requested by physicians

Disposed of contaminated supplies in specified biohazard containers

Assisted coworkers with difficult venipunctures when unable to obtain specimen

Personally selected by management to travel to off-site business for a corporate health fair

Explained and perform blood glucose tolerance testing

Collected and prepared laboratory specimens

Explained 24-hour collection procedures to patients

Assisted Client Service department with patient billing

Responsible for revising, editing, and validating policies and procedures for the

Reference Laboratory

Responsible for ordering and maintenance of department supplies

Assisted colleagues with learning and using EMR system

Devised department newsletter for staff meetings at manager’s personal request

Provided training to new employees

Heritage Park Medical Center

Medical Assistant

Full Time 40+ hours per week

6/2009-12/2009

Placed and prepared scheduled patients in room for examination

Assisted physician during patient examinations and/or procedures

Obtained and recorded patient medical history, vital signs, and reason for visit using EMR

system

Explained treatments and/or procedures to patients

Educated diabetic patients on monitoring blood glucose levels

Performed EKG testing

Performed venipuncture to collect blood samples requested by physicians

Collected and prepared laboratory specimens

Performed basic laboratory tests

Disposed of contaminated supplies in specified biohazard containers

Sterilized medical instruments using the autoclave system

Administered oral, intramuscular, and subcutaneous medications as directed by physician

Obtained prior authorizations from insurance companies for patient medications and

procedures

Completed phone triage and medication refill requests

Saints Medical Group of Midwest City

Medical Assistant

Full Time 50+ hours per week

10/2008-5/2009

Operated as main medical assistant directly for one physician

Assisted physician during patient examinations and/or procedures

Placed and prepared scheduled patients in room for examination

Obtained and recorded patient medical history, vital signs, and reason for visit using EMR

system

Explained treatments and/or procedures to patients

Educated diabetic patients on proper techniques for monitoring blood glucose levels

Performed EKG testing

Performed venipuncture to collect blood samples requested by physicians

Collected and prepare laboratory specimens

Performed basic laboratory tests

Disposed of contaminated supplies in specified biohazard containers

Sterilized medical instruments using the autoclave system

Administered oral, intramuscular, and subcutaneous medications as directed by physician

Obtained prior authorizations from insurance companies for patient medications and

medical procedures

Completed phone triage and medication refill requests

Completed patient referrals and scheduling for testing and office visits with specialists

Scheduled patient appointments

DuBois Medical Clinic

Medical Assistant

Full Time 50+ hours per week

5/2008-10/2008

Placed scheduled patients in room for examination;

Obtained and recorded patient medical history, vital signs, and reason for visit using EMR

system

Explained treatments and/or procedures to patients

Assisted physician during patient examinations and/or procedures

Collected and prepared laboratory specimens

Performed basic laboratory tests such as various swabs, finger sticks, pregnancy tests, and

urinalysis testing

Disposed of contaminated supplies in specified biohazard containers

Sterilized medical instruments using the autoclave system

Administered oral, intramuscular, and subcutaneous medications as directed by the

physician

Completed medication refill request and obtain prior authorizations from insurance

companies

Scheduled patient appointments

Midwest Regional Medical Center

Emergency Room Unit Clerk

Full Time 40+hours per week

12/2008-05/2006

Performed unit clerk duties effectively and proficiently

Accurately transcribed physician orders

Communicated with admitting & Nursing House Supervisor to admit ER patients into hospital

Triaged all incoming ambulance & Medi-Flight calls and communicated to nursing staff and

physicians

Monitored patient call-light system

Minimally assisted with patient care

Communicated through verbal and nonverbal interactions to contribute to the productive

operation of the Emergency room

Maintained a safe environment and adhered to hospital and department policies

SAC Federal Credit Union

Teller

Full Time 40 hours per week

12/2005-6/2005

Greeted members and communicated requests efficiently

Accurately sold, recorded, and balanced logs nightly for money

orders, travelers cheques, VISA payments/cash advances and Credit Union checks with no

variances

Recorded all pertinent information accurately and thoroughly on monetary transaction

receipts/vouchers and maintain cash limits

Completed all daily transactions in an accurate and precise manner

Interpreted Credit Union policy/procedures for co-workers, members, and employees to

ensure quality service

Creighton University Medical Center

Summer Medical Intern

Full Time

06/2004-07/2004

Health Careers Summer Academy participant

Successful completion of a Medical Terminology course

Assisted physicians during surgery, labor & delivery, and morning patient rounds

Successfully completed of rotations in Neurosurgery, Obstetrics & Gynecology, and

Labor & Delivery

Assisted in prenatal ultrasound checks

Completed one community service project each week

Awarded Most Improved Student

Awarded for leadership skills

Sears, Roebuck, & Company

Central Aisle Cashier

Part Time 20-30 hours per week

05/2005-09/2001

Assisted customers at point-of-sale

Assisted customers on the sales floor

Developed helpful ideas for managers, coworkers, and customers

Provided training to new associates

Assisted employees when manager is not available

Awarded Associate of the month

Assisted with Spanish speaking customers

Education

Oklahoma State University, Oklahoma City, OK – Associate Degree in Applied Science

EOC Technology Center, Choctaw, OK - Clinical Medical Assisting, Phlebotomy

Mid-Del Tech Center, Midwest City, OK -Health Unit Coordinator

Rose State College, Midwest City, OK - Prerequisite Courses

Metropolitan Community College, Omaha, NE - Prerequisite Courses

Bellevue West Senior High, Bellevue, NE - Diploma

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