Dakota Rattley
San Diego, CA *****
**********@****.***
OBJECTIVE: Equipped Professional with experience in performing a variety
of administrative & staff support duties for a specified department, which
require a range of knowledge & skills of organizational procedures &
policies. Willing to work in a dynamic, challenging & growth oriented
company that allows me to utilize my knowledge & experience to contribute
to the development & advancement of the organization.
WORK EXPERIENCE:
Job Title Auditor/Document Controller (2013)
Employer, Officeteam, Tucson, AZ
V Managed, scanned, tracked, stored & organized company documents,
ensuring accuracy, quality & integrity
V Worked directly with Quality & Compliance Director to ensure new
policies & procedures are adhered to by auditors
V Supervised 2 employees to ensure document quality & accuracy
V Archived inactive records in accordance with the records retention
schedule
V Assisted with file migrations & tracking logs
Job Title Administrative Assistant (2011-2012)
Employer, Microbusiness Advancement Center & AZSBDC, Tucson AZ
V Answered, concluded & assisted all calls to appropriate office
V Established dependability & accuracy associated with the position
V Picked up & delivered incoming & outgoing mail, distributing to
appropriate offices
V Scheduled meetings & appointments
V Processed all incoming monies
V Assisted in the planning & coordinating of business planning
graduations, community events sponsored by the agency, open houses &
all other events held by the agency.
V Data entry for both SBDC & the WBC programs, responsible for
collecting demographical information of clients, assessments, surveys,
& evaluations of services received
V Upheld superior customer service with clients of the agency & all
associated
Job Title Administrative Assistant (2007-2009)
Employer, Mastech Holdings Enterprise Inc., Atlanta, GA
V Maintained customer confidence & protected operations keeping
information confidential
V Assisted in promotional outreach boosting company sales
V Conserved executive's time by reading, researching, drafting letters
& documents
V Maintained executive's appointment schedule by planning & scheduling
meetings, conferences, teleconferences, & travel
V Prepared reports by collecting & analyzing information; secured
information by completing data base backup
Job Title Office Assistant (2006-2007)
Employer, Annapolis Energy LLC., Annapolis, MD
V Attended phone calls, concluded the nature of calls & assisted callers to
the proper department.
V Established dependability, flexibility & accuracy associated with the
position
V Picked up & delivered all incoming and outgoing mails, answered email,
fax inquiries
V Scheduled all conference meetings & appointments
V Maintained, updated files, databases, records & other documents
V Data entry for all client files, updated all records into database
Job Title Office Assistant/Receptionist (2005-2006)
Employer, City Built LLC., Annapolis, MD
V Maintained, organized supplies inventory by checking stock to determine
inventory level; placed & expedited orders for supplies
V Completed operational requirements by scheduling & assigning
administrative projects; expediting work results
V Attended phones, upholding superior customer service, punctuality &
attendance
V Ensured operation of equipment by completing preventive maintenance
requirements; called for repairs; evaluating new equipment & techniques
Technical Skills:
V Thorough Knowledge in operating systems Apple & Microsoft Office:
Word, Spreadsheet, Excel, PowerPoint
V Familiar with software operating systems Vista, XP, CIC, A/P,
Quickbooks
V Transcription ( 55 wpm)
Education:
V Associate of Arts Degree
Pima College, Arizona
V High School Diploma
Henry Grady High School
Certifications:
V CPR/AED/FIRST AID