2014b Project Manager, Durham NC

Mona Brewton, Cell: 850-***-****, Email: *********@*****.***

Seeking Opportunities as Project, Product, Program Manager

Project Manager, PMP certified, offers a unique blend of skills earned

during 25+ years with best in class, Fortune 500 companies. Initiatives

focused on technical efforts in the financial, healthcare, education, and

government industries. Project experience targets support within

Information Technologies (IT), data centers, and advanced digital, IP

networks including peripherals such as data/ voice hardware & software

applications. Collaborative skills were honed within cross functional

organizations with diverse teams that include off-shore resources and third

party vendors. Adept in consultative assessments to accomplish complex,

business driven objectives. Develops trusted client relationships for

reliable, successful outcomes. Personal commitment is for excellence,

results, and professionalism.

Professional provides distinguished track record to accomplish technical

innovations.

Professional Manager - Enterprise Adept Professional Communicator -

project, product, & portfolio Multi-level client positioning and

development and client positioning negotiations with careful attention to

for large scale and global detail and clarity. Successfully

multi-million dollar initiatives hosts forums and status meeting.

within cross functional Maintains formal documentation for

organizations. communications, deliverables, and

Creative Thinker - Builds unique metric outcomes using MS tools, MS

solutions with approaches for Project, & SharePoint. Use PMBOK best

competitive advantages: Managed practices to drive crisp, reliable

Services, SLAs, bundled solutions outcomes.

with life cycle support. Customer Advocate & Life Cycle

Business Savvy - Honed skills to Support- Executes outcomes that ensure

conduct ROI consultative reviews, customer satisfaction that champion

market assessments, & gap analyses effective trouble resolutions and

for optimizations, & modernizations project health.

outcomes. Hands On Implementations Of Diverse

Collaborative, Productive Teams - Technical Applications - Experienced

Seasoned leadership skills for in project planning and

building solid, productive, and implementations with precise

diverse global implementation team deliverables for technology projects

and that include off shore and third addressing IT Services, Data Center,

party vendors. Advanced networks, CPE: Voice & Data

solutions.

BC Forward, Contract Project Manager, HP Enterprise, 6/1/2011 to 6/18/2012

HP Enterprise Services, Customer Proj/Prog Mgr III- 6/19/2012 to Present

On-boarded as HP contractor with BC Forward, then directly hired by HP,

6/2012. As part of HP's Technology Infrastructure team, projects target

support for Bank of America's (BoA's) global network. Technical support is

focused on BoA's internal and external network routing, redundancy, and

data center infrastructure to business touch-points. Manage multiple,

simultaneous implementations as spearhead for planning, defining

stakeholders' scope, implementation through to final customer acceptance.

Implementation steps address scope oversight, task building with timeline,

as well as monitoring financial metrics/SLAs to ensure successful outcomes.

Each project requires a unique project team, built from multiple

engineering and resource channels that include off-shore team members, and

third party vendors. Maintain documentation using MS Project, SharePoint,

MS Tools, and corporate systems. Multiple commendations received from HP

Managers, Peers, and BoA.

Brandt Information Services: Florida's Fair Market Rate Study & Gap

Analysis, 7/2010-12/2010

Tallahassee, Florida - Project Manager and Market Analyst.

Client: FL Dept. of Education, Div. of Vocational Rehabilitation (DOE/DVR),

American Sign Language (ASL) Interpreters Fair Market Rate Study. Crafted

ASL statewide survey and tools for required data to assess regional ASL

interpreter pay expectations and potential service gaps. Also, canvassed

five comparable states regarding their ASL interpreter pay practices.

Deliverables included electronic web-based data collection & storage tool,

tracked call attempts to interpreters, secured portal access for real-time

status reports, and documented outcomes of data analysis for findings.

Built solid relationship to establish study criteria between Brandt with

DOE/DVR. Hosted status meetings, generated study notifications,

benchmarked deliverables for invoicing, ensured criteria and tools met

requirements with UAT, and prepared Call Center agents to conduct survey.

Final report outlined ASL interpreter's current pay rates and practices by

regions and by ASL certification levels, and identified service gaps.

Final report was accepted by DOE/DVR with target dates met.

Alaska Communications Systems (ACS): Healthcare/ Education Product

Portfolio, 11/2009-6/2010

Anchorage, Alaska - Senior Product Manager.

Researched and help document criteria and solution requirements to then

build sales product portfolio for ACS's K-12 education and rural healthcare

markets. This included research of the business environment for client

needs, unique challenges, service gaps, and competitors. Develop products

and services portfolio to better align ACS to target federal funding

program opportunities such as ERATE and non-profit grants, e.g. Managed

services, bundled network with CPE for wide area network, data, and video

solutions. Leveraged vendor partnerships for life cycle support with SLAs.

Worked within ACS to help with branding approach as well as address system

programming and sales training for order provisioning, financial, and

billing processes.

AT&T, BellSouth Business, Southern Bell: 1978-2008.

1993-2008: Account Manager II & Territory Manager in Panama City, Florida,

& Asheville, North Carolina. Responsible to address $30M module for cross

functional strategic account planning that promoted market growth, new

business development, customer loyalty plan. This included team oversight

for post sale deliverables and implementations.

1978-1993: Enterprise technical support positions held in Panama City and

Tallahassee, Florida.

Title evolution: Project Manager, Network Engineer, System Designer I & II.

From 1978 to 2008, efforts addressed pre/post project management and sales.

In Tallahassee, work with the Florida State Government for statewide data

networks. Enterprise solutions included digital and IP networks with

supporting data and voice CPE. Peripherals applications included Call

Center, IVR, and video. Strategic planning and diverse team collaborations

included C level executives, technical sales staff, solution stakeholders,

telco's and carriers, and 3rd party vendors.

. Territory plan used business cases built with Return on Investment, gap

identification, and resource allocation plans. Value creation solutions

leveraged Managed Services, SLAs Guarantees, and Business Continuity

options.

. Specialized Applications targeted E-Commerce, E-Health, E-Learning,

Electronic Medical Records (EMR), Interactive Video, and Electronic

Smart Community Technologies in Enterprise Markets.

1974-1978 Upon graduation from Florida State University - Served in Field

of Criminology: Assistant Deputy Clerk of Circuit Court for Leon County

for judicial Circuit Court case processing. Research Assistant for data

research for Federal Law Enforcement Assistance (LEAA) Grant.

University - Bachelor of Science, Florida State University, Tallahassee,

FL, Criminology. (1974)

Business Training - Completed AT&T/BellSouth training curriculum over 28

years for enterprise solutions, sales skills, and relationship building.

Corporate training with Nortel, Cisco, & Fujitsu.

Certifications/Proficiencies - PMI Certified Project Management

Professional (PMP) utilizes MS Office tools, MS Project, Dashboard,

SharePoint & in-house financial mechanized systems.

Core Competencies

Professional Management Profile

Website: http://www.linkedin.com/in/monabrewton

Education & Certifications

Detailed Professional Experience

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