James A. Goldman
Roles:
Leader Objective:
WMS Project Manager Successful WMS Implementation Specialist, is looking to
WMS Program Manager continue career implementing and managing WMS, systems.
WMS Trainer Independent Contractor - open to fulltime career, who is an
WMS Business Analyst executor and leader, highly organized and responsible with
WMS Pre Sales excellent motivational and strong interpersonal skills, is
WMS RFP Experience seeking to assist supply chain organizations in the
Quality Assurance successful implementation of their WMS/ERP systems.
Corporate/Regulatory
Compliance Experience Summary:
Risk Assessment Successful driven highly motivated, organized, analytical,
Management objective and results-oriented project manager, who has led
Process Improvement and delivered 120 WMS full cycle implementations and
Change Management upgrades. WMS Implementation Specialist/ Project Manager
Meeting/CRP Facilitation with a demonstrated ability to document understand and
successfully represent and communicate customer needs.
Business/Operations
Liaison Works under minimal direction while pursuing general tasks
Team Leadership and developing and executing more detailed tasks on own
Conflict Resolution initiative seeking input as appropriate. Strengths include
Process Design ability to communicate and support corporate initiatives and
Knowledge Transfer goals, ability to identify areas of improvement, process and
Training Program otherwise, well-developed oral and written communication,
Development ability to see and sell the "big picture", ability to see
Mentor the "ripple effect", objective and unwavering passion to
Technical Writer bring a project to fruition. Excellent team management,
excellent stakeholder analysis, facilitation and
interpersonal skills, ability to work with difficult
WMS Applications: individuals.
Manhattan I Series
(PkMS) Demonstrates excellent political and negotiation skills on
Manhattan WMOS 2007 local, national and international levels. Ability to work
Manhattan WMOS 2010 with corporate management and department management has
Manhattan WMOS 2011 complimented the development and implementation of solutions
Manhattan ILS.NET 2007 on an international level. Proven success in handling an
Manhattan SCALE 2010 international project from initial requirements gathering to
Manhattan SCALE 2012 deployment to implementation. Strong representation of
Internal Legacy Systems customer needs in negotiating the design of applications
Catalyst with operation, business and developers.
Oracle
SAP WM An ability to understand the operation, business and
technical requirements involved in an application to better
represent the organizations strategic goals and its user's
needs and IT development needs. Works "with" the application
Tools/Methods: development process as opposed to "against" it. Excellent
MS Project requirements gathering, facilitating consensus and
MS Visio understanding the business needs and how they work in the
MS Excel business process. Specialize in system deployment, post
MS Power Point support, and system transition to the long term support
Stakeholder Analysis organizational strategy.
Product Verification and
Validation Skills Inventory
SDLC Project Lifecycle Project Manager
Development Lifecycle RFP and Product Selection - Pre Sales
(SDLC) Manage medium to complex projects across multiple business
Problem Definition lines and verticals
Documents Partners with Operations, Business SMEs and Technology to
identify problem and scope of initiatives
Industry Verticals Project Management / Milestone Management
3rd Party Logistics Risk Management- FMEA development
Retail Distribution Development of simple to complex project plans
Food - FDA Regulated Business Process Modeling
Direct to Consumer Coordination of borrowed resources and vendor management
Healthcare Communication and Change Management
High-Tech Manufacturing Budgeting and Procurement
Agriculture Implementation Planning
Training Documentation and support
Weekly / Monthly status updates
Preparation and Presentation of updates to Executive & Sr.
Management
Additional Training Testing & Test Coordination
Effective Facilitation
APICS Certification Business Analyst
Requirements Gathering
Situational Leadership Requirements Gathering
Lean Concepts Stakeholder Analysis
Project Management Business Problem Definition Statement
Strategic Planning Activity Diagram/Process Workflow Diagrams
Liaison between Technical Personnel and End-Users
Organizations: Facilitate Project Related Meetings & Requirements Gathering
WERC- Warehouse Sessions
Educational Resource Scope Development and Management
Counsel Conflict Resolution
Training Documentation
Implementation/Deployment
Training Users/Course Development
Product Verification and Validation
Analysis/Design Skills
Knowledge/Information Retention
Process and Procedure Development & Design
Testing of Application Design
Defect Tracking/Retesting
Chronological Summary of
Experience
WMS Consultant/Principal - J.Goldman & Associates LLC - Present Full
lifecycle WMS Consulting
GSI - Global Information Systems Inc. AMG Saudi Arabia November 2013-
Present
o Developed SOW, Solution/Hardware analysis and Project Planning
during the award phase for the implementation of Oracle 12 WMS,
into 3 warehouses for AMG Furniture in Saudi Arabia.
Manhattan Program Manager - GENCO 3PL Logistics October July 2009-
November, 2013
. SR Program/Project Manager for the following client implementations:
o Armstrong Flooring, Dalton GA - Manhattan Associates
ILS.net/SCALE 2008
o Xerox/Samsung/Fuji, Groveport Ohio - Internal WMS Package
o Beaverton Vistech Industries (BVI) - Internal WMS Package
o Wegmans Hazelton PA - Manhattan Associates SCALE
o iFAB Rock Island IL - Manhattan Associates SCALE 2011
o Target Canada, Milton, Ontario Manhattan Associates SCOPE/WMOS
2011 (3 Sites)
o Crayola - Bethlehem PA Manhattan Associates SCALE 2010
o Hartz Mountain Indianapolis IN - Manhattan Associates SCALE 2012
o Reckitt Benckiser, Mechanicsburg PA - Manhattan Associates SCALE
2012
o Nortek Inc. Olive Branch MS - Manhattan Associates SCALE 2012
Manhattan WMOS Project Consultant - J.Goldman & Associates LLC/ Canadian
Tire Corp October 2008 - July 2009
. Implementation Support Specialist
. Providing Program Support
. Providing Training Support and Mentorship
Manhattan WMOS Project Consultant - Alpha SCM Consulting Inc. GENCO/PETCO
July 2008 - November 2008
. Lead for Implementation Support
. Responsible for developing test plans and test scripts to test
Manhattan WMOS 2007 R1 Solution
. Responsible for testing system functionality, modifications and MHE
interfaces
. Developed Training material and SOP's
. Provided implementation post support
Manhattan WM (PkMS iSeries) Project Consultant - Scott-Sheldon
LLC/Rubbermaid -Irwin August 2007 - 2008
. Project Manager for 6 full cycle PkMS I Series 2006 R1 Implementations
. Responsible for managing internal project plan, resources, and
executing training methodology as set forth by Rubbermaid
. Responsible for project plans, holding weekly status meetings and
being a liaison between consultant and client Teams
. Developed Training Material and SOPs
. Lead Trainer
Manhattan WM (PkMS iSeries) Implementation Consultant- Modis IT/Limited
Brands Columbus OH August 2006 -August 2007
. Co-Lead training consultant/Project Manager for 1000 end users WM
(PkMS) I-series 2004 R2 in a direct to consumer environment
. Lead PM for the configuration team.
. Responsible for managing internal project plan, resources, and
executing training methodology as set forth by Limited brands
. Liaison between the Limited training department and project team
. Responsible for developing process gap analysis and audience analysis
. Developed Training Material and SOPs
. Testing and Training of MHE: RF, Warehouse Control System, Packing
Sorters and conveyors
. Managed training Budget and resource plan
Manhattan Functional Project Manager/Analyst Springs Industries Fort Mill
SC Mar 2004- August 2006
. Managed a project team of 25 cross-functional resources at any given
time.
. Fostered an environment of execution and accountability.
. Project Manager for 28 PkMS 2004 R1 implementations and 8 PkMS
upgrades from 2001R2 and 40 virtual warehouses on i-Series.
. Developed a PkMS full cycle project model, including: design,
configuration, MS Project plan, super user training, script testing,
Day in a Life Testing, implementation, post implementation support and
process improvement.
. Developed a change management program
. Expert team builder. Eliminated need for outside consulting through
internal cross training.
. Developed all facility SOP's
. Liaison between the end-users, the business team, and the technical
team. Experienced working with all levels of staff to define business
and technical requirements as well as performing application support
. Expertise in managing multiple projects in Big Box fully automated
distribution centers, utilizing MHE technology to include RF, pick to
Light and sortation.
. Responsible for the testing of all MHE and interfaces, of the
automated facilities
. Specialize In developing facility metrics and KPI's, teaching
management how to utilize them
. Expertise in building core and super user project teams
. Developed a GE style workout called "Breakout" that is used
companywide to provide cross-departmental synergistic solutions to
company initiatives.
Manhattan Functional Project Manager/Analyst Cost Plus World Market
Windsor VA Jan 2002- Jan 2004
. Project/Support Manager for PkMS 2002 R1 Warehouse Management
system
. Led the startup testing team. Responsible for MHE testing to
include: RF, Pick to light, and Conveyor system
. Project lead for the full cycle implementation of PkMS and 2
upgrades.
. Was Responsible for all configurations and have written over 150
queries using Query/400.
. Liaison between Corporate IS, Manhattan Associates and the DC.
. Instrumental in driving Key Process improvement projects and
Development of KPI's.
. Responsible for all facility event planning, Executed all companies
strategic initiatives.
. Directly responsible for WMS PKMS administration, Inventory
Control, Quality Control, Slotting, Wave Planning and Customer
Service. Staffed Exempt and Non- Exempt team on schedule,
successfully executing training plan. Achieved PkMS disciplines.
WMS Project Manager /Administrator OfficeMax Birmingham, Alabama
April 2001 - Jan 2002
. Directed and coordinated the activities of IS Department. Consulted
with management to determine data processing requirements.
. Instrumental in, staff training, and configuration process
analysis of a new SAP WM system viewed as the company's most
valuable resource in systems use and procedures; responsible for
producing customized reports for all departments
. Have written over 50 SQL and MS excel reports with Industrial
Engineer, boosting productivity and overall production.
. Technical contact, coordinate activities with vendors, ISD and MIS.
Coordinated/ conducted software upgrades and installs. Consulted
with management to determine data processing requirements. Applied
knowledge of system capacity to determine feasibility of projects.
Maintained current knowledge of new hardware and software and
recommend upgrading to maintain efficient operation.
. Have demonstrated the capability of managing a team of wave
planners, WMS Analysts and NT administrators.
WMS Project Manager/Catalyst Systems WMS Administrator Fred's Inc.
Memphis TN April 2000 -April 2001
. Oversaw all Catalyst 7.0 release 8 operations and provided sole
support in an 800,000 sqft distribution center.
. Monitored all back up and system hardware error logs. Monitored and
managed local applications disk space and utilization. Coordinated/
conducted software upgrades and installs.
. Skilled in MS Access, Excel, Word, Query, Visio and Microsoft
Project.
. Implemented Seagate Crystal reports 8.0. Created over 150 different
production and productivity reports utilizing Crystal Reports.
Increased productivity in receiving, picking, putaways and cycle
counting by 40%. Have written 50+ reports using Excel and MS Query
and MS access via OBDC.
. Project Manager for all of Distribution Services. Liaison between
Catalyst International Project team and Fred's. Coordinate all
activities with vendors. Author all Modification requests.
WMS Project Manager/Warehouse Supervisor Deluxe Video Services
North Little Rock AR 1996-2000
. Initiated, created, and led team in an innovative and focused
planning process that was instrumental in setting critical
priorities, communicating goals, and generating specific department
quality plans, and contributed significantly to the elimination of
inventory deficit. Responsible for re-directing inventories
(Location Accuracy and Inventory Accuracy) from 70% to 99%.
Facilitated the establishment of procedures and guidelines that
enabled key decision-makers to increase competency, productivity,
and satisfaction.
. Consistently produced lowest departmental CPU in the company.
Supervised over 20 employees. Cut overtime by 60% through cross
training. Was point person in Full Cycle implementation and
training of SAP and Catalyst WMS. SAP R/A 3 and Catalyst super-
user. AS-400 (BPICS) end-user. Oversaw all RF operations.
. Maintained a high sense of urgency in which, team accrued virtually
no packaging downtime. Set a high standard of productivity through
Team empowerment. Responsible for all daily and monthly
departmental reports. Certified in MS Excel, Windows, Word and
Kronos time keeping. Ensured daily production assignments were met
in a timely manner. Assisted in scheduling and wave planning.
Followed all policies set by Human resources. Authored all
departmental Catalyst and SAP Sop's. Created Sop's in Spanish to
assist Hispanic operators in packaging.
. Trained employees in Safety/OSHA and forklifts. Over saw all
training and operations of powered equipment (Forklifts).
. Maintained an excellent safety record. Decreased medical accidents
45% from previous year.
Education
Southwestern College Chula Vista CA. GPA 3.9 Political Science
. Hobbies and Interests: Gourmet Cooking, Avid Bar B Que Enthusiast,
Backpacking Reading, Music, and Arkansas Razorback Football (Whoo Pig
Sooie)