Customer Service Sales
Resume:
ASHLEY N ICOLE BELTRAN
* * *-* *-****
**** ***** ***** *****, ****** Texas 78045
***************@*****.***
O BJECT IVE: I am looking to work for a company that will allow me to utilize my
administrative and customer service skills where I may be allowed to learn and grow with
t he company.
WORK EXPER IENCE
07/2013-Cur rent Expeditors I nternational/Staff Connections
Accountant- A.R. Administration
Responsible for Receiving Payments
Answered phones, filed, and Billed Invoices
Sent out Reports Statements for Aged Invoices
01/2013 - 06/2013 Dicex I nternational/LareTex
8908 San Mateo Dr, Laredo, TX 78041, 956-***-****
Capturista
• Responsible for ensuring that all incoming shipments were entered into Dicex
customized system
• Entered shipment information into system
• Confi rm bill of ladings
• Track incoming and outgoing shipments
• Constant contact and communication with t raffic and pedimentos department
10/2012 - 01/2013 T-Mobile
7609 McPherson Rd, Laredo, TX 78040, 956-***-****
Retail Sales Associate
• Customer Service
• Educated customers on different plans and different phone features
• Sales - encouraged add on's
• Completed paperwork for new contracts
• Verified information on paperwork
• Ensured customer satisfaction
01/2011 - 07/2011 Valley Dental Group
3004 Edinburg, Texas 78541, 956-***-****
F ront Desk Receptionist
• Responsible for patient charts - confi rmed all personal information was correct,
confi rmed procedures were coded correctly,
• Responsible for billing - completed required paperwork on a t imely basis, confi rmed
and verified Medicaid and Chips insurance
• General office duties: answered phones, set and confi rmed appointments, filing,
data entry
• Provided customer service
E DUCAT ION
2010 San Isidro High School, P.O. Box 10, San Isidro, Texas 78588,
Phone: 956-***-**** Fax: 956-***-****
H igh School Diploma
2008-2009 The University of Texas- Pan American,
1201 West University Drive Edinburg, TX 78539, Phone 866-***-****
Basic Courses (Early Enrollment Program)
2010-2011 South Texas College, Rio Grande City, Texas 78582
Phone: 956-***-****
Core Cur r iculum courses
Q UAL I F ICAT IONS
L anguage: Speak and wri te English and Spanish proficiently.
Computer Skills: Competent in Word Processing, Journalism, M icrosoft Word, M icrosoft
E xcel, Microsoft Publisher, M icrosoft Outlook 2010, M icrosoft Works Task Launcher, as well
as the Internet; Patterson Eagle Soft Software
A dministrative: E xcellent work ethic, strong administrative skills. Expert in billing to
patients accounts, set up appointments, and browse the dental program. Excellent multi-
tasking skills.
P ERSONAL SKILLS
• H ighly motivated individual with a proven ability to learn quickly, create,
i mplement, and maintain procedures both old and new in any environment.
• Able to meet all work assignment/project deadlines under strict constraints.
• Strong dedication and desire to succeed in any and every assigned task
• Extremely goal oriented
• Able to work independently, or as a team, with a unique ability to communicate
effectively on all levels.
R EFERENCES
J uan Rodriguez Anthony Solis
2201 Poza Rica Drive 1315 E H illside Road
Laredo, Texas 78046 L aredo, Texas 78041
Cynthia Acevedo A na Izaguirre
P.O. Box 67 P.O Box 117
Delmita, Texas 78536 Delmita, Texas 78536
Contact this candidate