Manager Customer Service

Aimee Hanson

**** ***** ****** * #***, Apple Valley, MN 55124 ***********@*******.*** PH:

(763) 280 - 0417

Objective

To provide renters and property owners alike with the most comprehensive service available. To

allow owners to feel secure that their renters have been carefully selected and for the renters to

know they are building a relationship with a reputable Property Management company.

Experience

Assistant Property Manager

11/2013- Current

• Assist in the management of two properties

• Marketing, leasing, resident retention, lease renewals

• Handle collections for both rental properties

• Scheduling of all vendors for turm overs

• Obtain bids for capital improvements and any other work

Regional Property Manager

10/2009 – 09/2012 Cedar Management, Inc., Fridley, MN

Manage and oversee the daily operations of twelve properties.

Reading and understanding association documents, identify rule and regulations violations to process compliance letters.

Prepared, understood and managed all properties operating budgets.

Accounting duties of processing rent checks, accounts payable, accounts receivable, traffic reporting and marketing plans.

Marketing, leasing, lease ups, prepare and maintain resident retention and selling to customers needs.

Handled collections for all rental units and for homeowner associations including the entire eviction process and conciliation

court.

Leasing Director/Leasing Agent

07/2007 - 05/2009 The Atrium Apartments, Burnsville, MN

Marketing surveys, showings, leasing of vacant units

Managing three part time leasing agents.

Work closely with maintenance and vendors to ensure all work is completed to resident and company satisfaction.

Served as a back up for the Assistant Property Manager handling rent collections and process rent payments.

Leasing of vacant units, lease ups, marketing surveys and showings

Assisted in obtaining property goals.

Partnered with maintenance and vendors to ensure the property was running efficiently and effectively.

Leasing Agent

03/2006 - 01/2007 The Observatory, Burnsville, MN

Leasing of vacant units, customer service, showings, marketing

Schedule move ins and move outs, set up vendors for unit turns and ensure units are completed to company standards.

Assisted in making sure the property curb appeal was maintained and that residents were satisfied with their home.

MLA High School, Bloomington, MN

Education 2001-2002

Basics

To work for a company that I am able to expand my

Interests knowledge and share what great ideas that I can bring to

them. To help build a companies portfolio and help reduce

costs and increase revenues.

References are available on request.

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