THOMAS GALLAGHER-SEELY
717-***-**** **** N. *rd Street ( Harrisburg, PA 17110
***********@*****.***
SERVICE MANAGER
VALUE TO YOUR ORGANIZATION
LEADERSHIP & MANAGEMENT: Natural leader with 15+ years of experience in
vehicle and truck maintenance and repair. Managed large budgets and large
teams with up to 63 staff. Accurately tracked and maintained inventory,
including thousands of pieces of equipment.
OPERATIONS MANAGEMENT: Maximized the performance of national and global
organizations by resourcefully managing programs and operations for
maintenance, repair, vehicle purchasing and selling, and inventory control.
Developed organizations recognized for their ability to perform with
agility in the face of competition and evolving priorities.
SAFETY & TRAINING: Served as safety manager and trainer for national
freight and vehicle sales corporations. Established a safety mindset for
mechanics and operators at both company and customer locations, and
sustained up-to-date knowledge of corporate and government regulations.
PROFESSIONAL HISTORY
PENNSYLVANIA ARMY NATIONAL GUARD ( Harrisburg, PA ( 10/2010 - Present
Electronics Technician / Communications Supervisor
Planned and executed satellite communications maintenance, providing
technical advice and repair services to 10 supported units. Held dual role
managing maintenance department for night vision goggles. Performed
inventory control for both departments. Supervised 2 direct reports.
. Created and implemented a process to track thousands of night vision
goggles and ensure completion of required 180-day service.
. Demonstrated expertise in a full range of tools, including
troubleshooting instruments, wire schematics, flowcharts, and TMs to
repair electronic equipment including radios and bases.
U. S. ARMY NATIONAL GUARD ( Ft. Indiantown Gap, PA ( 1/2007 - Present
Shop Foreman
Improved maintenance operations of shop with 63 staff inspecting,
diagnosing, troubleshooting, and repairing 1,000+ military vehicles and
equipment. Scheduled and monitored work flow and updated database to
prepare reports on equipment status, hours worked, and efficiency rates.
Deployed to Iraq for fourth tour to support strategic military goals.
. Developed a highly efficient maintenance organization by providing
hands-on technical advice, using software programs to track activities
and parts, and producing procedures for handling breakdown calls.
. Improved productivity and morale by moving training drills to week-day
sessions and using weekends for maintenance work.
L&H TRUCKING ( Hanover, PA ( 5/2005 - 9/2007
Director of Maintenance
Led 22 employees to perform maintenance and repairs on fleet of 225 trucks
and 700 trailers.
. Increased company's competitiveness by introducing 24/7 work schedule
that kept fleet at top operational performance.
. Optimized parts inventory from $244,000 to $155,000.
. Cut costs by purchasing fuel during periods of advantageous market
pricing.
. Improved response to emergency breakdowns by establishing standardized
procedures.
. Established national accounts at key vendors to cover 90% of driver
territories, resulting in lower repair costs and tracking mechanism to
support warranty claims.
FREIGHTLINER OF HAGERSTOWN ( Hagerstown, MD
Service Manager
Maximized efficiency, revenue, and productivity of service department at
truck dealership while achieving highest level of customer satisfaction.
Worked with accounting department to monitor accounts payable and
receivable. Resolved customer complaints and managed warranties.
. Increased monthly sales from $120,000 to $180,000 by cultivating
relationships with new accounts in MD, VA, and PA.
. Created first safety program that to ensure employees complied with
government and corporate standards and improved personal and facility
safety record.
. Introduced a rotational on-call mechanic to handle after-hours road-
side repairs that dramatically lowered costs.
FORKLIFTS INC. ( Mechanicsburg, PA
Industrial Safety Trainer / Evaluator
Safeguarded company and employees from risks by conducting weekly in-house
technical courses for mechanics. Performed safety inspections at customer
and company facilities.
. Demonstrated commitment to safety by researching safety issues,
requirements, and regulations and addressing most common areas of
risk.
. Improved safety at customer locations by conducting operator training
on forklifts and aerial lifts based on latest OSHA and ANSI standards,
and by recommending safety changes in workplaces.
. Taught required annual safety training including lock out - tag out,
BBP, PPE, and MSDS.
SCHNEIDER NATIONAL ( Carlisle, PA
Regional Safety Manager and Mechanic
Strengthened safety record and operational excellence at 10 east coast
locations of multinational trucking company. Served as engine rebuild and
fifth wheel expert, and performed trailer rebuilds in accident damage shop.
. Fostered a quality focused culture by communicating expectations to
employees and providing hands-on expertise to resolve mechanical
issues.
. Built a high-performance team by training new hires in safety
standards and inspiring them to stretch their capabilities.
. Established new training programs: winterization protocols for
drivers, and OSHA/ANSI compliance for operators.
. Minimized costly road calls by conducting safety spot inspections on
vehicles and addressing any emerging repair issues.
ADDITIONAL QUALIFICATIONS
EDUCATION
BS, Management, UNIVERSITY OF PHOENIX - 2011 (GPA: 3.74)
PROFESSIONAL DEVELOPMENT
Leadership Development ( Manager Development ( Safety Course ( Tracked
Vehicle Maintenance ( Wheeled Vehicle Maintenance ( Electronics Maintenance
( Hazmat Training ( Refrigerant Recovery and Recycle Qualification (609) (
Train the Trainer in Work Platforms and Forklifts ( Communications
EARLY MILITARY EXPERIENCE
U.S. Army (active duty), 1990 - 1996
AWARDS
Army Commendation Medal (3) ( Army Achievement Medal ( Army Good Conduct
Medal (2) ( National Defense Service Medal (2) Bronze Service Stars (3)