Customer Service Medical Device
Resume:
Shaunesa Prater
Cincinnati, Oh 45229
********@*****.***
I am a hard worker that’s looking for a profession in the Customer Service field. I am loyal and take my work very
seriously. My goals are to continue to work and train as a Customer Service Representative while putting all of my
Objective
time and work into the business. I’m not looking for a job, but for a career where I can utilize my skills and
knowledge within.
•
Education
University of Phoenix
2012 Present
Associates of Applied Science in Criminal Justice
•
Jan.2013– May 2013
Humana/Customer Care Specialist
2013 present
Answered calls from members or prospective members and assist them with making a payment for health
Experience
insurance enrolled through the healthcare market place, also verified benefits and coverage and
transferred calls.
Children’s Hospital Medical Center/Medical Device Analyst
2013 2013
Unpacked medical devices, such as iv pumps and serviced on them by running tests to make sure they were
running correctly before shipping to hospital.
Internal Revenue Service/Clerk
[Type the author name]
Answered phone calls using an aspect telephone while helping taxpayers get their adjusted gross income and also
worked as a default operator transferring taxpayers to the right department.
US Bank/ Data Entry/Mail Clerk
April 2004 April 2012
Demonstrated duties organizing checks, payment vouchers and check and stamp encoding for the IRS. Also did data
entry while making corrections to checks and payment vouchers.
Contractors Support Services INC./Secretary
Jan. 2005 March 2012
Answered phone calls from clients for construction companies and scheduled appointments. I did some file
organizing.
2
Contact this candidate