Front Desk Receptionist
Resume:
PAMELA THOMAS
CORPORATE RECEPTIONIST
*******@*****.***
Humble, TX 77338
Objective
I am seeking a position as a Corporate Receptionist that will offer training and provide
advancement opportunities within a growing company that would utilize my skills and
training with all aspects of professionalism.
Experience and Skills
I began my pursuit for the corporate industry the summer of 2001. I became a volunteer at
Parkway Hospital in Houston, TX for their Burn Unit in Patient Services. I was exposed to a
wide range of front office/clerical duties and responsibilities. I have over 7 years of
Customer Service experience. I have 5 years as a Receptionist/Switchboard Operator for
the Front Desk, paging, transferring, or messaging. I have excellent interpersonal skills
with the staff, vendors, as well as visitors. I am very knowledgeable with the basics of
computer programs such as Microsoft Office, Word, Excel, and Internet Navigation
operations. I am capable of working in any environment whether it is the Executive,
Managerial, Administrative, or Entry level. I understand the basic fundamentals of
Accounts Receivables. I am familiar with handling and scheduling meetings procedures,
setting up conference rooms for visitors and personnel staff. I am a reliable, organized,
detailed –oriented, and very professional.
Work History
June/2008 to April/2013
Donovan and Watkins
Front Desk Receptionist/Switchboard Operator
Organized a filing system for the HR Dept. filing room, Scanned and Copied new hire
documents, Data Entry of new hire and terminated personnel records, Assisted Security
Dept. with Scanning of all entrants or visitors badges to gain access within the facility,
Handled all incoming calls, or paging of personnel staff, Sorted and distributed the mail.
November/2005 to June/2008
Anthony Simmons Law Firm
Private Assistant/Back Office Clerk
I assisted with all correspondence within the office, proofreading letterheads, and data
entry off all new/ closed case files. I scheduled meetings for potential clients.
I would also do minor errands such as grocery shopping, pick up cleaners, and mail letters
or pick up mail from the post office. I would assist with filing, scanning, faxing, and
creating business brochures for the Attorney’s office.
August/2002 to April/2004
R.F. Health Touch Caring Services
Home Health Assistant/Office Manager/Patient Services
Managed the front office of RF Health Touch Caring Services in the Home Health Dept.
Data Entry of personnel staff work hours and payroll, Accounts Payable, and Training for
all new hires records along with Orientation, Assisted with Evaluations and home visits for
senior provider services.
February/1999 to July/2001
Faith Temple Kid's Zone
Administrative Assistant/Child Care Aide
Provided child care services for children ages 2 4 in the mornings, and after school care to
school aged children ages 6 12 for 7 8 hrs. a day, sometimes required sitting for 1 2 hrs. a
day Prepared breakfast, lunch, and snacks, Assisted with menus and nutrition criteria
guidelines, Read stories to children before their naps, potty trained, and played games. My
minor chores were doing the laundry, cleaning dishes (dining room area), and their mats
on a daily basis. I assisted the Director with clerical duties such as copying, faxing,
scanning, updating memorandums, and license verification.
Education
October/2013
American Red Cross
C.P.R. and First Aide Certification
I received and successfully completed requirements for Adult Pediatrics/First
Aid/CPR/AED. Certificate Received valid until 10/2015
September/2005 to June/2006
Remington College
Medical Billing/ Front Desk Operations
I received some training to operate in a clinic or hospital setting as a Medical Front Desk
Receptionist. I have obtained Basic Medical Terminology, Data Entry of Patient Information
(Charting), Accounts, Switchboard Operator Skills/Call Backs or Follow Ups, and
Understanding Proper Patient Care Techniques.
April/2000
Success Business Institute
Business Office Specialist/Customer Relations
I obtained some skills of how to operate the front office, Data Entry, Telephone Techniques,
Record Keeping, Dealing with Clients, Vendors, Doctors, Patients or Customers in different
case scenarios. I also understood the importance of being dependable, organized, and
maintaining professionalism at all times. I am very capable of understanding
communications whether it is verbal or written.
May/1994
Mary Brantley Smiley High School
Diploma Received
References
Attorney Anthony Simmons
Business Owner, Simmons Law Firm
Phone: 713-***-****
Theresa Rowe
RN Instructor, PCI Institute
Phone: 832-***-****
Janis Foster
Retired Teacher
Phone: 281-***-****
Contact this candidate