Customer Service Insurance
Resume:
Brenda Campos
**** ****** ****, *******, ***** **026
******.*.********@*****.***
Objective To obtain a challenging position in a growing company.
Skills Excellent Organizational Skills Telephone Answering, 12-Line System
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Strong Customer Relations Skills Word Processing and Typing (50 wpm)
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Computer Proficiency 10-Key Calculator
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Data Entry Filing
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MS Office
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Experience Memorial Pediatric Dental 08/13– 12/13
Registered Dental Assistant, Houston, Texas
Handled all word processing and typing. Entered data for reports, verified
and processed insurance claims for reimbursement. Received and processed
point of sale payments. Assisted patient with treatment and emergency care
needs. Assisted in the execution of day-to-day business and administrative
operations. Answered multiple phone lines and represented the company in a
professional and business like manner.
Jefferson Dental Clinic 01/12 -12/12
Front Desk Houston, Texas
Checked in and out patients. Verified insurance (PPO, HMO, Medicaid and
Chip) One week in advanced. Scheduled and canceled appointments,.
Answered multiple phone lines, create patient charts, and kept patients
information confidential. Gave the best customer service to satisfy our
patients.
Jay’s Ideal Insurance 03/08 – 08/11
Property/Casualty Insurance Agent, Houston, Texas
Drafted personal and commercial casualty insurance policies. Processed
coverage claims under written insurance policies, performed clerical duties,
including general customer service support. Faxed and verified claims.
Operated the cash register to perform and supervised overall monetary
transactions according to protocol.
Licenses
Notary Public Texas Secretary of State
Original Issue Date: December 2013, Expiration Date: December 2017
Dental Assistant Texas State Board of Dental Examiners
Original Issue Date: August 2013, Expiration Date: November 2014
General Lines Agent (Property and Casualty) Texas Department of
Insurance
Original Issue Date: April 2009, Expiration Date: April 2015
Education Marque Learning Center
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