Medical Assistant Customer Service

***** ********* ** ******, ***** *****

Phone 832-***-**** . E-mail *************@*****.***

Melissa Juarez

Professional experience

Dr.Prabhu B. Patil M.D. (Internal Medicine/Cardiologist)

March 2007- August 2012

Medical Assistant

Assisted with administrative duties including scheduling

appointments, answering phones, medical charting, billing, and

coding for insurance purposes

Supervisor /Team leader for medical assistant staff

Responsible for preparing rooms for patient examinations

Assisted with inventory and ordering supplies and equipment

Assisted physicians in examining patients, handling the appropriate

instruments needed for procedures

Assisted in preparing medication and treatments

Parker Plaza, Karl K. Covington MD

October 2003-April 2005

Medical Assistant

Responsible for ordering lab work, taking vital signs, prepping for

procedures, drawing blood, and obtaining specimens etc

Prioritized patient's daily care according to acuity and scheduled

patient procedures

Assisted Doctor with sterile and non-sterile dressing changes

Operate x-ray, EKG and other equipment in order to perform

diagnostic tests

Scheduled and authorize referrals

Assisted with patient and family education

Maintained and setup patient rooms

Helped perform pregnancy tests

Skills

Bilingual English and Spanish with the ability to speak, read, and

write

Computer proficient in Microsoft Word, Excel, and Power Point

Customer Service experience in fast-paced environments

Effective Verbal and Communication Skills

Knowledge of CPT and ICD 9 coding

EMR certified

Adult, child, infant CPR/AED Certified

Trained in Phlebotomy

Hands on experience with exams and minor procedures

Bandaging training(spiral/reverse, figure eight, surgilube and

commercial sling)

Knowledge of laboratory procedures

Education

2003- Medical Assistant Externship - East Mount Houston Medical

Clinic, Houston Texas

2003- National Institute of Technology, Houston Texas

Medical Assistant Program, Diploma Obtained

CERTIFICATIONS

Certified Medical Assistant

EMR Certified Allscripts

CPR/AED American Health Care Academy (Expires 2015)

References

Professional and personal references available upon request

Contact this candidate