Customer Service High School
Resume:
REGINA R REYNA
Houston, TX *****
Phone: 713-***-****
OBJECTIVE: To pursue a career in a challenging environment to utilize my skills as a
self-starter and self-motivator with a high energy level.
EDUCATION: 1980-1984
Steven F. Austin High School
Houston, TX
High School Diploma
2009-2010
Everest Institute
Houston, TX
Studied: Medical Insurance Billing & Coding
PROFESSIONAL
EXPERIENCE:
09/2010- 01/2014
Premier Orthopedics
Houston, TX 77089
• Responsible for Answer Multi Phone Lines
• Scheduling patients for appointments
• Calling Patients to reminding them of their Appointments
• Collecting Copays
• Verify Patients Insurance
• Check patients in and out
• Various office duties: photocopies, filing, facsimile
operations
2005-3/2009
NCI Metal Prep
Houston, TX 77011
• Responsible for Answer Multi Phones Lines
• Pickup/drop-off office mail
• Responsible for making copies and sending faxes
• Accounts Payable making collections
• Human Resources responsible for benefits
2003-2005
Diagnostic Ultrasound
Houston, TX
• Responsible for entering patient information in system
• Provide assistance in examination room
• Responsible for verifying and updating patient insurance
information
• Transcribing physician data for medical charts
1985-2001
Bank of America
Houston, TX
• Statements Department
• Responsible for Processing Statements
• Forgery Department
• Customer Service Department
WORK SKILLS:
• Telephone communication skills
• Organizational skills
• Typing
• Basic Computer Skills (Word, Excel I and II, Lotus Notes,
Microsoft Outlook)
• Data Entry
• Cash register
• Use key map proficiently
• Ability to work with others
Contact this candidate