Manager Assistant

Lorraine McIlveen

** ******* ***., **********, **

Cell: 860-***-**** E-mail: *******@*****.***

PROFESSIONAL

EXPERIENCE:

Miracle Ear 2009-2013

Meriden, CT Office Assistant

• Responsible for all office duties.

• Managed all financial duties for office.

• Controlled scheduling of clients.

• Brought new business in, and previous clients back.

• Answered all phone calls and directed clients as needed.

• Tracked inventory and ordered supplies.

• Welcomed and engaged clients in conversations.

• Maintained logs, and tracked incoming and outgoing orders.

• Took business from 120,000 to almost a million a year.

Cold Stone Creamery 2005-2007

Simsbury, CT General Manager

• Responsible for entire store.

• Participated in meetings to determine budgets.

• Kept costs well below budgets.

• Monitored all daily sales.

• Assisted with advertising.

• Observed employees for advancement.

Luv My Pet 2002-2005

Plainville, CT Assistant Regional Manager

• Responsible for all office duties.

• Completed all Office financials.

• Traveled to other states to establish new offices.

• Trained all new employees for any position required.

• Screened and hired employees.

• Helped customers decide their needs and sold them related products.

EDUCATION:

Farmington High School 1973-1977

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