Technician Computer Science
Resume:
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Jesse Moreno Bustamante
Oklahoma city, OK 73139
Phone: 405-***-****
Alt. Phone: 405-***-****
E-mail: *****.*********@***.***
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Objective
To acquire a job in Information Technology and to acquire more experience
in my field to excel in my career.
Summary of Qualifications
Experience in break/fix in enterprise computer systems and storage,
including HP-UX, all HP-ProLiant, 3par, non-stop, left hand, EVA and
blade systems. Experience in using all front end software to administer
these platforms. Experience in running multiple OS platforms, including
Windows, Linux, HP-UX, and OpenVMS. Experience in break/fix on printers,
plotters, and personal system equipment such as laptops, desktops, and
tablets. Basic level GPO, such as adding users, setting users to groups
in a domain controller setting in windows 2003, 2008 and 2013. Creating
email accounts on Microsoft Exchange and administrating accounts.
Work Experience
HelpDesk/Sysadmin (10/2013 - 3/2014)
Element Technology, Oklahoma City, OK
Performed System Administration and Helpdesk on all clients we served.
Duties included adding new users, resetting passwords and permissions in
GPO for windows 2003, 2008, and 2013. Administration of several companies
email exchange servers, such as adding new email accounts, changing
passwords and managing space that each account held to properly have
exchange running smoothly. This was done on workgroup networks and domain
controller networks. Installed and configured gateways at each client's
site using endian firewall. Mapping newly installed printers and
computers to requested networks we served.
Enterprise Technician (9/2011 - 10/2013)
Hewlett Packard, Oklahoma City, OK
Configuring, maintaining and break/fix in enterprise level systems and
storage systems, including HP-UX, 3par, EVA storage, non-stop, all
ProLiant products including blades. HP Gen 8 certified. Configuring,
maintaining and break/fix in laptops, desktops and printer hardware and
software.
Printer Technician (3/2008 - 9/2011)
Barrister Global Network, Oklahoma City, OK
Performing break/fix on all HP printer business printers and plotters.
Also performed break/fix on Xerox, dell, and other printer hardware.
Provided technical assistance to computer users. Answered questions or
resolved computer problems for clients in person, or via telephone or
electronically. Provided assistance concerning the use of computer
hardware and software, including printing, installation, word processing,
electronic mail, and operating systems.
PC Technician (6/2006 - 1/2008)
Valcom Computers, Midland, TX
Conversed with customers to determine details of equipment problems.
Reassembled machines after making repairs or replacing parts. Repaired
and disinfected all types of computer systems of malware and viruses.
Repaired hardware on laptops, printers, desktops and servers. Tested new
systems to ensure that they are in working order.
Network Administrator (1/2006 - 6/2006)
Basin 2 Way, Big spring, TX
Network administration at a wireless ISP, add users and email accounts in
Unix server, installed, configured and maintained postfix server and
nagios software to overlook network. Installed and repaired RF antennas
attached to network on Cell towers, proper climbing procedures and safety
climbing Cell Towers.
FSR III (9/2004 - 1/2006)
Cox communications, Big spring, TX
Installed and maintained cable, phone and internet through hybrid
fiber/coax network. Ran meters to test level of all coax cable coming
from cox network.
Worked with maintenance to find out issues in the network that was
causing issues with customers.
Education
52 College Credits Computer Science
Texas State Technical College
Sweetwater, TX
studied computer science with completed courses in C, C++, COBOL, JAVA,
Windows API, Visual basic and cold fusion
Additional Qualifications
Experience in removing and disinfecting computer systems, A+ certified,
experience break/fix on all personal and enterprise systems.
References
Available upon request.
Contact this candidate