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PMO, Project Management, Quality Assurance, ERP, SAP

Location:
Lancaster, Texas, United States
Posted:
January 02, 2017

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Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

Professional Summary

A proven leader with twenty years’ of progressive experience, leading multi-national and multi-cultural teams to deliver

quality solutions, Project Management Offices and Centers of Excellence in international and diverse organizational settings.

Extensive expertise building high-performance teams within geographically / vir tual and matrixed organizations to achieve

business strategy and objectives.

Proven outstanding organizational leadership, communication and team building skills.

Professional H ighlights

• 20 years of successful solution delivery including SAP, e-commerce, BI/BW, t raining and organizational t ransformation.

• 15 years successful full project life-cycle deployments, including Greenfields, legacy conversions, upgrades and project

audit and remediation.

• 7 successful PMO design and deployments within a variety of organizational cultures, including international solutions

deployment.

Personal Attributes

Diplomatic * Strong Communicator * Facilitative Leader * Thr ives in Chaos * Innovator * Self-Starter & Self-Managed *

A ttentive to Details but sees the big Picture * Visionary

Methodology and Structural Standards

SDLC * Waterfall * PMI * Prince * Agile * ASAP * IT I L * CMM I * ISO

Tools, Techniques

M S Project 2010 * Visio * MS Office Suite * SharePoint * Primavera *Conference Room Pilot * Template Design & Modeling *

P rocess Design and Modeling * Earned Value Method (EVM) *Requirements Capture & Modeling

Linda Valentine-Dean, PMP

Cell: 972-***-****

Innovation for Improvement E-Mail: accy3d@r.postjobfree.com

www.linkedin.com/in/valentinedean/

Areas of Specialization

Program & Project Management * PMO Design & Management * CoE Design & Deployment * Project Audit * Requirements &

Scope Management * Organizational Change Management * Vendor Management * International Template Deployment *

Team Dynamics * User Training Design & Delivery

Domain Knowledge

Order –to-Cash (OTC) * Procure-to-Pay (PTP) * Deliver-to-Ship (DTS) * Credit Management * Budgets * Quality Management

* Projects * ITAR * Program / Project Management * Methodology

Education

Keller Graduate School

Special T raining / Education

MA, Project Management, 2003

Agile Project Management, 2011

City University Six Sigma Green Belt Certified, 2004

Bachelor of Science, Business Administration 1990 CMM I Trained, 2004

Professional Associations

Project Management Institute, PMP accredited

Employment H istory

P ROJECT M ANAGEMENT E XCELLENCE, LLC S IE MENS I T Solutions & Services

Independent Consulting, 2008 - Present Director, SAP Consulting Practice, July 2004 to May 2008

Program / Project Management, PMO Design and Project

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

Audit

IBM GLOBAL SERVICES

NORTHROP GRUMMAN Manager, Global Industry Center of Excellence for Airlines,

Client Solutions Manager, 2004 A i rports and Aerospace – 2000- October 2001

Development Program Manager, Project Management Office Principal, Solution Development & Delivery, Project Director -

A rmy 2002-2004 1996 to October 2001

Senior Consultant, Project Lead –May 1994 to 1996

MICROGRAFX

Richardson, Texas STATIONERS

Corporate Credit Manager - 1991 to 1994

Fort Worth, Texas

Business Solution Manager, SAP R/3 Implementation - 1992

Regional Credit Manager - 1989 to 1991

to 1994

COOPERVISION / CILCO (Alcon Laboratories)

Bellevue, Washington

Regional Credit Manager - 1986 to 1989

Sample PMO

Solution Type & Role Scope of Project Achievements / Outcome

Project Management Office Design Technology: SharePoint I ni tial deployment to single project for beta test

2013, 6 months Scope: Design methodology, templates, w ith small international team. Successfully

Project Manager, Designer / workflows and reports used for complete project through go live.

Architect Included, Risk Management, Issue and Action

I tem Management, Schedule Management,

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

Solution Type & Role Scope of Project Achievements / Outcome

Notification, Status Reporting.

Outcome: Became template and deployed to

f uture projects.

Ini tial report findings identified key non-

compliance with organizational standards,

especially where projects were vendor led.

Technology: Non-integrated solution

B udget reporting and Quality Gating of projects

set including MS Project, Excel and

P roject Management Office Audit were not being adhered too as planned.

SAP

and Upgrade

Scope: Audit and recommendations to

2011, 7 months Outcome: Updated several policies. Provided

i mprove consistency of outcomes for

Project Auditor, Designer / Trainer new templates to support new solutions being

p rojects whether vendor or internally

i mplemented by client. Built standard Project

led

M anagement Plan as ‘required’ for all projects.

B uilt standardized processes for reporting,

budget development and ROI analysis.

P rogram Office Technology: Non-integrated solution Successfully delivered initial PMO, including

2001, 2 years d ictated by client (US Army) including f ull set of policies and procedures in first 45

Program Director MS Project, Excel, Visio, Lotus Notes days of operations. Trained new project staff,

Develop, Train, Manage Scope: Develop new methodology i ncluding Army, Vendor and internal resources

consistent with DoD Standard (100 functional, SME and technical) to support

Operating Procedures including new project.

C MM I, SAP ASAP and PMI project

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

Solution Type & Role Scope of Project Achievements / Outcome

Outcome: Consistently passed DoD QA reviews

management standards.

w ith better than 98% grade.

Sample Projects - P rivate Sector

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

I ndustry & Role Scope of Project Achievements / Outcomes

Sporting Equipment /

Two Separate Projects: Developed enhancements to SharePoint enabling

D istribution

better t racking of Issues, Risks, Action I tems and

1) Replace SAP Business One with common SAP

W BS. All enhancements were adopted by client.

Template solution. Oversee construction of new

Project Manager /

Warehouse and offices. Oversee move to new Developed and delivered enhancements to client PMO

P MO Solutions

facility and coordinated go-live activities. Project s tandard deliverables and work products based on

i ncluded US, Sweden and Denmark. P MI / ASAP methods and methodology.

2012/2013

7 months Specific Deliverables: Project Schedule (WBS), P rovided ini tial audit of organizational impact and

Charter, Budget, Status Reporting, Meeting p roject r isk, and organizational structure within

International M anagement, SharePoint development p rogram. Assisted in the restructure of the program

i ncluding consolidation from 33 independent projects

SAP Scope: F I, CO, M M, SD, WM, PP

to 7, creating greater efficiencies.

Non-SAP Scope: RF and server infrastructure

I ni tiated and reported against fi rst project schedule.

2) Perform audit and develop new strategy for PMO

Deliverables were on-t ime and without comment.

and project management oversight for project

P roject 1, delivered with one month delay from

u nderway including simplification of reporting

o riginal due date. This was an accepted delay and

structures. Scope of project: construction of new

based on reasons outside of project control.

d istribution facility, implementation and

i ntegration to SAP of warehouse automation, Project 2, is on-going. My part in project was

i mplementation and integration to SAP of bonded completed as scheduled and client took over as agreed

warehouse, distribution consolidation, SAP a fter audit and set-up completed with new internal

i mplementation, HR t ransitions, Organizational p roject management and leadership in place.

Change Management, Organizational

Communications.

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

I ndustry & Role Scope of Project Achievements / Outcomes

Specific Deliverables: Project Audit, Master

Schedule consolidation, Charter review, Status

Report consolidation and reporting, Meeting

management, SharePoint custom development,

t emplate development, team t raining

SAP Scope: F I, CO, M M, SD, WM, PP

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

Two Separate Projects:

1) Upgrade and enhance global Treasury solution to

Developed enhancements to SharePoint enabling better

i nclude organizational models for cash management,

t racking of Issues, Risks, Action I tems and WBS. Later

i nvestments and integration to new SAP delivered

Manufacturing / added project workshop and t raining structures and

enhancements for banking.

M ining feedback processes in SharePoint. All enhancements

2) Development of strategy and approach for AP were adopted by client.

A utomation including process simplification solution,

Project / Program

Developed and delivered enhancements to client PMO

paperwork reduction, process automation and

M anager

s tandard deliverables and work products based on PMI /

i ntegration to SAP and other platforms.

ASAP methods and methodology.

2011/2012

SAP Scope: F I, CO, AM, TM

Deliverables provided were on-t ime and consistently

Specific Deliverables: Master Schedule, WBS, Status passed audit without remark.

Reporting, Charter (2), SharePoint set up for each

p roject, Risk Analysis, Budget Plan

Manufacturing,

Take over t roubled project within group program P rovided ini tial audit of organizational impact and

E ngineering &

w here two acquired companies were being merged. p roject r isk, re-plan new Business Unit deployment

Repair, Airline

P roject had missed three (3) previous go-lives. s trategy including new go-live dates to meet overall

Defense

p rogram requirements.

Ini tiate OCM and business process change where

Contracting

SAP solution was being adopted in one or both E ngage Business Unit Leadership at executive level in

organizations. active role to drive project Risk and Issue closure.

Program Manager

Established new Issue Management process enabling

SAP Scope: F I, CO, AM, M M, SD, WM, PS, PP, WF,

2009 / 2010 organization to close 490+ issues open at t ime take-over,

Q M, MRO

15 months some issues had been open for more than 1 year.

Business Scope: Merger of internal business units

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

(2)

Ini tiated fi rst t rue In tegration test including

Significant custom development to deployed template

documented test scripts and progress reports for test

End User Training outcomes.

International

Deployment to 5 sites for single business unit within Ini tiated and reported against fi rst project schedule.

organization.

Achieved project Solution Acceptance on-t ime, allowing

Upgraded infrastructure including DB and overall program to proceed per plan.

A pplication servers.

2

Airline / Ai rports Enterprise-wide implementation of SAP R/3 4.6C to Designed and managed overall Project

replace legacy operating systems in all divisions (3), M anagement Office approach providing

Program Director / business units (7), and operating sites (152). Project administrative and reporting support for individual

P MO Design O ffice (PMO) design and activation. p roject streams.

3 Designed and delivered team t raining insuring

SAP Scope: F I, CO, M M, PP, WM, TR, AM, HR/PR

1999 – 2001 consistent use of agreed to methodology and

i ncluding count ry localization and ESS, IS for

s tandards.

Aerospace APO & MRO).

4 Developed Balanced Scorecard project reporting

Portfolio Scope: P ORTFOL IO STRUCTURE :

and t racking standard.

G lobal SAP R/3 Design and Implementation +

5 Ini tialized use of off-shore developers for specific

u pgrade

“ non-critical” development requirements reducing

1 Networking and Communications Realignment

overall project costs.

1 Change Management

6 Developed Risk Sharing Model with value of $1.5M

1 Engineering Implementation – Global SAP R/3 +

and potential ROI of $1.9M.

I S solution for Aerospace & Defense, Bar-Coding.

7 Identified need for revised approach to critical

Technical Document Management System

p roject components based on new business

1 Catering – Global SAP R/3, Content

requirements which enabled an increase to scope of

M anagement System

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

1 Real Estate – Global SAP R/3 + IS solution for project without direct cost impact to project budget.

8

Real Estate Defined mat rixed team approach to insure best use

1 Hardware and Infrastructure Design and of “scarce” resources across multiple project

I mplementation s treams reducing overall cost of project.

1 Data Conversion and Testing

Ini tial project milestones, including first organizational

Location: I nternational – Asia Pacific, Europe, US

“go-lives” and upgrade, were met on-t ime and under

Project Budget: $72M

p rojected budget.

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

Projects Samples – Selected Public Sector Only

I ndustry & Role Scope of Project Achievements / Outcome

Project Scope: I mplementation of full SAP R/3 4.7 Final project completed within budget and t imeline

solution including, Organizational Change agreed to. Additional functionality delivered with

M anagement, End User Training, SAP Ramp-Up

County approved capabilities including integration for

C lient after project Start Up T reasury, Grant Management, and Funds Management

P roject Manager /

p rocessing not previously provided. Integration from

SAP Scope: F M, F I, CO, AM, PS, TR, HR, PY,

Subject Matter

G rants to Controlling corrected through customization

M M/SRM

E xpert – Funds /

t ables rather than external programming creating a

G rant Brought in to close t roubled project and complete

better f low and less long-term maintenance. HR

M anagement – HR r emaining i tems on client open i tem list. Project

Benefits solution provided for sign-up on-line through

I ntegration had been placed “on-hold” for 6 months to determine

s tandard ESS processing and customized IView

scope of remaining open i tems and identify primary

2007

resolving problems of solution maintenance.

r isks and change management issues for client to

complete.

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

I ndustry & Role Scope of Project Achievements / Outcome

Project Scope: Implementation of SAP R/3 4.7 to

r eplace heterogeneous legacy environment for

F inance, Human Resources, Payroll, and Project went live with all components in 14 months on-

P rocurement within a city-wide public school district budget with minimal disruption to organization and

experiencing significant system failure and resource 98% correct payroll, which represented an improvement

K-12

constraints. Project included user t raining, project over legacy payroll performance of 6%. On-going

Project Manager /

m anagement, Organizational Change Management, solution sustainment activities underway to improve

Subject Matter

and operational support after go-live. performance of as organization are unable to self-

E xpert Finance

support at time of cut-over. Specific Organizational

SAP Scope: F I, FM, GM, AA, M M, A/R, A/P, CO,

2006 Change activities diminished performance of key

SRM, BW, HR, PA, OM, ESS, Enterprise Portal,

solution components and required significant rework

Benefits, eRecruitment, Payroll, Time Management,

d uring initial post implementation support.

Workflow, and PBC

Infrastructure architecture and deployment

Develop implementation approach, scope, and Defined internal and external communications plan and

P rogram

s taffing model, and program resource t raining to executed successfully.

M anager / Subject

support the t ransition of Northrop Grumman

M at ter Expert –

M ission Systems from custom development to SAP Developed specific assessment tools and planned key

F inance /

i mplementation capabilities. Support the Army user t raining based on outcomes.

I ntegration

P MO in developing appropriate management

m at r ices for long term program. Wrote new Roles and Responsibilit ies for organization

based upon the SAP delivered solution.

2002-2004

Responsible for the development of t raining and

t eam development for the t ransition to the SAP Developed complete Quality Assurance Methodology

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

I ndustry & Role Scope of Project Achievements / Outcome

solution model including all internal and external

t eam members.

Responsible for oversight of the PMO, as well as, the

F inance functional team which performed the

and performed QA on all project deliverables.

i ntegration role for the project.

SAP Scope: F ull suite of capabilities including new

Developed and delivered Status Reporting model.

Defense IS, FI, FM, GM, AA, M M, CO, BW, PS, HR

for Asset integration, WM

Infrastructure architecture and fi rst deployment

P roject Budget: $65M

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

I ndustry & Role Scope of Project Achievements / Outcome

Development of an operational pilot and “go-no go” Designed and instituted “Project Report Card” based on

r ecommendation for state-wide replacement of all Balanced Scorecard approach to progress reporting and

legacy systems for back-office operations. Project Earned Value t racking.

i ncluded integration development to student

systems, readiness reviews, roll-out planning and Developed Localization Requirements mat rix for HR &

execution to 8 pilot sites and additional 176 school Payroll providing team with clear “by operation” and by

systems, end-user t raining, change management, D istrict view of differences in taxing, union dues,

K-12 Education

post implementation support, hardware deductions, benefits and other payroll specific

Project Manager / i mplementation, database implementation, requirements for go-live.

Subject Matter networking and infrastructure planning and

E xpert Finance development of operational manuals for long-term Ini tial pilots live on-time and within proscribed budget

support, implementation and roll-out budget, long- and considered highly successful with full capabilities.

1998

term support budget and skills assessment. F inal recommendation to state commit tee was “no go”

based on readiness of individual sites, overall cost of

rollout to the state, overall cost of on-going support and

SAP Scope: F I, CO, AM, TR, HR, PR, M M, IS

i nability of the state organization to mandate the

Public Sector

solution to the districts without change to current laws.

Infrastructure architecture, budget and deployment

Phase I I of the project was cancelled after

recommendation was made to the state board.

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

Complete Project List

Scope of M onth / Year Month / Year

I ndustry Status Role

I mplementation F rom To

Manufacturing / F ICO / SD / Credit S ME / Functional

Chemical (Custom) Jul-94 Feb-95 National Consultant

Manufacturing /

FICO / SD / M ini S ME / Functional

A utomotive Sep-94 Nov-95 International

H R / Credit / M M Consultant

-Consumer

Manufacturing / Master Data

Consumer / High M anagement Feb-95 Nov-95 International S ME Master Data

Tech (Custom)

Credit Servicing / FICO / Supply

Consumer Chain Jul-95 May-96 National P roject Manager

F ICO / SD / M ini

CPG / Tools Nov-95 Oct-96 National P roject Lead/SME

H R / Credit / M M

CPG / Packaging FICO/SD/MM/PP Mar-97 Jan-98 National P roject Manager

Public Sector /

FICO/SD/HRPY Sep-97 Jun-98 National P rogram Manager

S tate

FICO/PP/MM/SD/

Semi-Conductor M ini HR/EH &S Mar-98 Jun-99 International P roject Manager

Airline / Airport FICO/PP/MM/SD/ Jan-00 Sep-01 International P rogram Manager

M ini HR/PY

i ntegration/MRO/R

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

Scope of M onth / Year Month / Year

I ndustry Status Role

I mplementation F rom To

eal Estate

FICO/MM/HR/SD -

Supply Chain

Defense International

i ntegration, Asset

M ngmt, Projects Sep-02 May-04 P rogram Manager

Public Sector / Public Sector Suite,

Local H CM w/PY May-04 Dec-04 National P roject Manager

Public Sector / Public Sector Suite,

Local H CM w/PY Jan-05 Mar-06 National P rogram Manager

Public Sector / Public Sector Suite,

Local H CM w/PY Mar-05 Sep-05 National P roject Manager

Public Sector / Public Sector Suite,

Local H CM w/PY Jun-05 Dec-05 National P roject Manager

Solution

A rchitecture and

Manufacture /

Design Mar-07 Sep-07 International P roject Manager

Heavy Equipment

Recommendations

H CM w/PY

FICO / SD / M M /

Telecommunication Supply Chain / PP/

s M ini HR M ar-07 Dec-07 International P roject Manager

Manufacture / F ICO / SD / M M / Sep-07 May-08 International P rogram Manager

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

Scope of M onth / Year Month / Year

I ndustry Status Role

I mplementation F rom To

Supply Chain / PP/

Automotive M ini HR

Public Sector / Public Sector Suite,

T ransportation H CM w/PY Jun-08 Oct-08 National P roject Manager

Transportation / FICO / SD / M M /

Rail H CM Jan-09 Apr-09 National P roject Audit

FICO / SD / M M /

Airline / PP / ITAR

May-09 Nov-10 International P rogram Manager

M anufacture i ntegration, full

supply chain

M icrosoft AX, full

CPG / Retail suite Feb-11 Jun-11 International P roject Manager

FICO, Treasury,

Mining / SD review and

M anufacture design Aug-11 Feb-12 International P roject Manager

F ICO, SD, M M,

Supply Chain +

Construction

Distr ibution Aug-12 Jul-13 International P roject Manager

oversight and

Warehouse

A utomation

Food Services / H ANA BI upgrade,

D istr ibution M DM Upgrade Sep-13 Dec-13 National P roject Manager

Linda Valentine-Dean, PMP

Cell: 972-***-****

I nnovation for I mprovement E-Ma i l: accy3d@r.postjobfree.com

http://pmexcellence.wordpress.com www.linkedin.com/in/valentinedean/

Scope of M onth / Year Month / Year

I ndustry Status Role

I mplementation F rom To



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