Assistant Health Insurance

Location:

Posted:

March 05, 2014

J udy A. Malone

EXPERIENCE:

* /**-*******: Sharp Memorial Hospital Rehabilitation Center, San Diego, CA

F inancial Service Representative I I : Responsibilities include patient scheduling for the

t welve neurological therapists that make up the Neuro Occupational, Physical and Speech

t herapy department. I t is my responsibility to schedule patients for their evaluations and

t heir ongoing t reatment appointments, often coordinating one patient to see three different

d isciplines in one day. I pre-register patients upon receiving their orders and activate their

v isits upon ar rival for their evaluations, as well as collect any copays as necessary. I obtain

and maintain patient care authorizations and patient charts. I have extensive knowledge of

p rivate health care insurances, Medicare, MediCal and Workers’ Compensation. I have

experience with Centricity and MediServe computer systems.

7 /03-6 /06: Neurosurgical Medical Clinic, Inc., San Diego, CA

Scheduling Coordinator and f loating Executive Assistant, 8/05-6/06 Responsibilities

i ncluded scheduling all new patient appointments for seven busy Neurosurgeons and one

Physiologist. I scheduled all patient ancillary testing that was ordered by the doctors. I

was also the f loater, in that I covered the other Executive Assistants when they could not be

i n the office.

E xecutive Assistant to Richard C. Ostrup M.D., F.A.C.S, 7/03-8/05

Responsibili ties included all aspects of a busy neurological surgery practice including

scheduling of all patient appointments as well as surgical, radiological, and ancillary

appointments. I was responsible for answering and returning calls to patients, doctors

offices, hospitals, etc.. I prepped patient charts to ensure that every operative report, test

report, chart note, etc., was available for the doctor to review. I organized and maintained

t he daily office and hospital charges. I obtained and maintained patient care

authorizations. I registered patients in the computer and collected copays when

appropriate.

8 /96-7 /03: Garrard Center for Psychotherapy, Inc., La Mesa, CA

A dministrative Secretary to Joel L. Siegel, Ph.D.

Responsibili ties for this “one woman office” included all aspects of a busy clinical

Psychologist’s private practice including all patient scheduling, maintaining patient charts,

answering the telephone, banking, health insurance claim filing, patient billing, insurance

follow-up, and accounts receivable. I was responsible for re-credentialing the doctor and for

maintaining the doctor’s managed care contracts. I obtained and maintained patient care

authorizations. I created and implemented patient payment plans.

References upon request