Project Management

Sathya Phanindra BE, MBA, PMP, Certified Scrum Master

E-mail: **********@*****.***, 818-***-****

US Citizen

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PMP ~ Scrum ~ Business Delivery ~ Program Management ~

Solution Architecture ~ SDLC ~ 16 + years of experience

Offering an impressive experience of over a decade (5 years in India & 11+

years in US) in delivering optimal results and business value via

technology solutions

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EXECUTIVE SUMMARY

. PMP & Scrum Master Certified Professional offering rich experience in IT

Software and Software Services Industry, currently spearheading functions

as Senior Development Manager-Product Integration with Intuit Inc.

. Solutions oriented with progressive experience & professional

competencies in Need Assessment, Business Process understanding,

Requirement Mapping, Application Development, Testing, Procedure

Development, Training, Business Process Re-engineering and Project

Documentation

. Equipped with the knowledge of various software programs, organizing

technical demonstrations, with sound understanding and skill of creating

new software products & systems, designing, analyzing, testing, and

coding for modules while structuring customized solutions to meet

customer's specific needs

. Exhibits excellence in managing and executing Projects in an Onshore /

Offshore Delivery Model, comprehensive understanding of complete SDLC

processes and Project Management Methodologies including:

V Project Setup & Scoping

V Requirement Analysis & Technical Specifications

V Effort & Cost Estimates

V Risk Management

V Planning, Monitoring and Tracking

V Reporting and Communication Management with the team, stakeholders

and customers

V Release Management

V Process Management and Compliance

V Issue and Change Management

V Resource Optimization

. Exposure to Domestic & International business culture thereby having the

ability to work in highly diverse environments with people from varied

backgrounds

. Proven acumen in collaborating with the key decision makers of the

organization and achieving consistent success with transforming business

problems into technology solutions and supporting clients' efforts to

make their business units more effective and efficient.

. Customer focused with demonstrated capability in understanding customer

behaviour & requirements - adept in delivering product demos &

presentations to the target audiences demonstrating the organization

capabilities and value offerings, thereby significantly contributing to

the business development for the organization

. A complete manager experience with performing a wide range of people

management functions from recruiting through on-boarding, goal setting,

performance appraisal, training, competency building, career development,

matrix organization, resource utilization & capacity planning, knowledge

transfer, etc.

. An excellent team leader with a unique blend of Managerial, Technical,

Functional and Qualitative skills backed by strong record of facilitating

cross-functional coordination for successful delivery of the Software

Solutions

Key Strength Areas:

IT Service Delivery ~ People management ~ Program Management ~ Agile -

Scrum ~ Solution Architecture ~ Application development ~ Product

Management ~ SOA Integration ~ Business Process Modelling, Data

Architecture ~ ~ Technology Solutions ~ Client Engagement ~ Quality &

Service Excellence Initiatives ~ Customer Satisfaction Index (CSI)

Enhancement ~ Resource Mobilization ~ Cost Rationalization

EXPERTISE IN

Primary: Oracle FMW, Integration Architecture, Message Orchestration,

Canonical Modeling, Enterprise Architecture Evaluation, Business Process

Management, Program Management, People Management, Agile Development, Cross-

Functional Team Management, People Management, SOA Governance, Software

Development

Project Management: PMP Certified Professional, Certified Scrum Master and

Managed Oracle Partner Resources for Co-development initiative

People Management: Managed Cross Functional Teams, Managed Direct Reports,

Managed consulting Teams, Managed Offshore/onshore teams, Team Goal

setting, Performance appraisals, Performance Improvement Plans, Career

Development, Interviewed many engineers, Coached on Innovation techniques,

Product Management: Customer interaction (Customer Advisory Board),

Product Strategy, Developed Release Value Proposition (RVP) and Source

Document, Developed Pre-sales Material, Developed Training Material,

Conducted Seminars, deep dive technical sessions, and trainings, Developed

Transfer Of Information (TOI) documents, White paper on ODI design pattern

Technical Expertise:

Skills Enterprise architecture, Integration Architecture,

Data Architecture, Process Architecture,,,

Modeling Tool XML-Spy, Eclipse, J Developer, CA Erwin,, Microsoft

Visio, Rational Rose, Map Force, ARIS, Oracle BPA

Suites, Workday

Languages BPEL,, XSLT, PL SQL, Java

Methodology and Zackman Methodology for Enterprise Architecture,

Standards Ralph Kimball Methodology for Data Warehousing,

UN-CEFACT-CCTS Standards for core components design,

OAGIS Standards for SOA Canonical Modeling and

Extensibility, Oracle TCA model

Operating WinNT/2000/XP/7, HP-UNIX, SUN Solaris 2.x, OS2/WARP,

System VAX/VMS, OE Linux, Red hat Linux

Data Migration Oracle ODI, Informatica, Datastage

Source Control CVS, Clear Case, PVCS, Model Mart, PF4, DMS Oracle

Files Online (OFO), Oracle ADE

Meta Data Rochade, Contivo Server/Analyst

Database Oracle 7.x, 8i.x, 9i.x, 10g, 11g and SQL Server

2000, 2005, MS ACCESS, DB2

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PROFESSIONAL EXPERTISE AREAS

Program Management

. Coordinating various project related activities involving project

planning, execution and management in tune with the core business

objectives (including risk management, effort/ time/ cost estimation).

Executing project plans within pre-set budgets and deadlines.

. Monitoring project progress as per scheduled deadlines for various tasks.

Taking necessary steps to ensure project completion within time, cost and

effort parameters.

. Managing risks and planning for contingencies to ensure minimal effect on

deliverables. Enforcing strict compliance to the SLA terms negotiated

with the client.

. Maintaining close coordination between Onsite and Offsite teams for

ensuring seamless delivery of the project as per scheduled timelines.

. Define project scope, goals and deliverables that support business goals

in collaboration with senior management and stakeholders.

. Develop full-scale project plans and associated communications documents.

Effectively communicate project expectations to team members and

stakeholders in a timely and clear fashion.

. Estimate the resources and participants needed to achieve project goals.

Determine and assess need for additional staff and/or consultants and

make the appropriate recruitment if necessary during project cycle. Set

and continually manage project expectations with team members and other

stakeholders.

. Delegate tasks and responsibilities to appropriate personnel. Identify

and resolve issues and conflicts within the project team. Identify and

manage project dependencies and critical path.

. Plan and schedule project timelines and milestones using appropriate

tools. Develop and deliver project reports, proposals, requirements

documentation, and presentations on weekly basis.

. Proactively manage changes in project scope, identify potential crises,

and devise contingency plans. Define project success criteria and

disseminate them to involved parties throughout project life cycle.

. Coach, mentor, motivate and supervise project team members and influence

them to take positive action and accountability for their assigned work.

. Play key role in driving more revenue to the company by funneling more

business.

Solution Design

. Interfacing with onsite/ offsite teams for business requirements

gathering, conducting system analysis and finalizing techno-functional

specifications.

. Translating the client's business requirements into specific system,

application or process designs.

. Working with client personnel & executives to identify functional

requirements. Subsequently working with and leading other team members in

the identification, justification and design of the client's solution.

Software Development

. Handling the design, development, testing, troubleshooting and debugging

of the software.

. Ensuring smooth implementation and testing at client location.

. Providing post-implementation, application maintenance and enhancement

support to the client with regard to the product/ software application.

. Interfacing with vendor/s for technical support.

. Setting up and maintaining process, documentation and quality standards

for all phases of the SDLC.

Team Management

. Responsible for Resource, Training, Employee Satisfaction, Retention

Planning, Escalation, People Management, Promotions, Rewards and

Recognition, Cost tracking, Risk management.

. Coaching, mentoring team on technical/ business specific aspects &

Motivating team members to continuously deliver quality deliverables.

. Providing continuous feedback to team members and plan appropriate

training programs for their growth in terms of role/technology/domain

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CAREER GLIMPSE

Invenger Inc., Client - Farmers Insurance, Woodland Hills, CA

Period 10-2013 to Till Date

Title Technical Program Manager SOA Shared Services

Job Single point of responsibility for shared services

Description program reporting to VP of shred services

Managing vendor engagement for infrastructure and

operational needs

Leading a team of 20 with onshore and offshore resources

Program Management of all the 4 tracks of Development,

Production Support, Release Management and Admin areas.

Budgeting and cost management of resources and tools

Project cost metrics that includes resource estimation,

effort estimation and cost expenditure analysis on a

monthly basis.

Working with many cross functional Business Units to

prioritize infrastructure and new development

initiatives.

Liaison between higher management and middle management

Working closely with BA s on new enhancements to figure

out the effort estimation (Rough Order of Magnitude),

infrastructure impact analysis and helping team leads to

convert that into technical solution

Technical guidance in tool selection and system

integrations

Made improvements in development process by introducing

code walk through, design reviews and release

documentation

Implemented monitoring and alerting system for business

critical applications.

Used STAR technique to hire right talent

Identified low performers and managed them out

Streamlined and prioritized work resource allocation,

code change management and infrastructure stability

improvement steps

Handling 2 M USD of budget to manage development and Ops

teams

Key player in architectural decisions in middleware

technologies

Managing HA/DR environment for 24x7 system availability

Technologie Oracle 11g SOA FMW, DP, OSB, Gentran/SI B2B

s

Domain Insurance

Intuit Inc

Period 07-2011 to 09-2013

Title Sr. Development Manager - Product Integration

Job Architected migration of web services from Oracle FMW to

Description Java Mule Soft solution. Resolved many critical

production issues.

Major contributor for architectural design decision,

technical guidance on HADR initiative. Redesigning of

Item publish flows.

Implemented Customer Master Data Management using OSB.

Reviewed class diagrams, code walk through and test

plan/test case

Coached QA engineer to automate test suite for

regression testing

Managed four teams consisting of 3 QA engineers and 8

development engineers

Promoted high performance and motivated them to go

beyond their comfort zone.

Managed 1.5 M budget for development and QA team.

Conducted multiple interviews, performance appraisals,

Employee engagement process, Team and individual goal

setting, identifying low performers and coaching them or

managing them out.

Used STAR technique to hire the right talent for the

team

As stretch goal, "Engineering and Operations" war room

head for IDC

As stretch goal apart from direct reports, pioneered a

virtual team consisting of 10 QA engineers to ensure

platform stabilization

Coached team on agile process, communication and

innovation

Adopted LSP (Leadership Success Profile) model to coach

team

Acted as a catalyst for smooth change management

Created DACI and Op Mechanism for team members

Acting as Scrum Master and product owner roles for

different initiatives

Participated in many leadership development activities

Used Workday to manage resources on the team like

promotions, inter group transfers, Performance

appraisals, career plan, other administrative

activiites.

Technical guidance in Oracle FMW integration projects

Tools XML-Spy, J-Developer, Oracle 11g SOA, OSB, AIA,

Perforce, Java, Mule Soft, Workday

Domain Finance

Self-Employed (SUPOSA Tech Corp), San Diego, CA USA

Period 09-2010 to 06-2011

Title Oracle SOA Tech Lead / Scrum Master

Client HP USA

Job Description Successfully managed Program Management using SCRUM

process

Participated in performance evaluation.

Conducted Scrum Process training for BPM team

Evangelized 11 G SOA concepts as well as implemented

11 G MDS concepts

Created Naming standards document for BPM process

Played an Advisory role for Canonical Data model

initiative.

Enhanced Error Handling Framework to address Remote,

Binding and Business faults

Tools XML Spy, J-Developer, OSB, Eclipse, Oracle 11g SOA,

SVN

Domains and B2B Claims Intake Process

Standards

Title AIA Architect/ Project Manager

Client SAIC (Scientific Application International

Corporation)

Job Description Managed 6 Resources,

Proposed Integration Architecture based on AIA

Concepts.

Architected and Implemented Oracle 11 G SOA

integration Solution for Opportunity Flow

Implemented SOA Governance process

Event based message orchestration

Create BPMN flows for Lead to Opportunity business

process

Conducted AIA 3.0 training for Oracle Partners

through OPN group in US.

Installed 11 g SOA and OSB servers on windows

platform.

Tools XML Spy, J-Developer, OSB, Eclipse, AIA FP 11g, PF4

Domains and CRMOD Opportunity, Lead, Contract and Account flows.

Standards

Oracle Corporation, Redwood Shores, CA USA and Bangalore, India

Period 01-2007 to 08-2010

Title Principal Product Manager/Solution Architect

Group Adaptable Business Solutions - Application Integration

Architecture (Oracle AIA)

Job Conducted interviews and hired Partner resources for

Description co-development

Managed Development (1+3 resources) and QA (1+2) resources.

Crated and conducted:

2.x to 3.x AIA Migration training material

2.x boot camp training material, both presentations and lab

materials.

Release Value Proposition (RVP), Source Document, Transfer

Of Information (TOI) and Installation document

Wiki pages to support discussion forums and information

portal for solution architecture.

Deep dive Seminars, Pre-sales and technical training.

AIA Partner Certification Matrix

EBO,EBM development methodology

Provided:

guidance to Oracle Partners on AIA development methodology

AIA architectural guidance and resourceful insights to

Oracle Internal teams on SOA governance and EBO adoption in

their PIP development

guidance on best coding practices

technical guidance on Customer master data management flow

Program management using agile process.

Customer visit of Morrison in UK to evaluate Oracle Partner

architecture and to train Partner Resources on FMW AIA

concepts

Created Wiki pages to support discussion forums and

information portal

Interaction with Customers in Customer Advisory Board and

Oracle Integration Steering committee to understand their

pain points to improve product features

Contributed to blog articles on SOA architecture

http://blogs.oracle.com/aia/

White Paper on ODI designs Patterns

(http://www.oracle.com/ocom/groups/public/documents/webcont

ent/018850.pdf ).

Managed Cross Functional teams for PIP Development

Provided AIA architectural guidance to Oracle internal

teams

Used Workday to manage QA and development resources for all

admin related work

Participated in Integration Steering Committee, Customer

Advisory Board

Developed Foundation Pack and Process Integration pack

products

Tools XML Spy, J-Developer, Oracle ODI, ARIS, Oracle SOA 10g, VM Ware,

Scrum Works

Domains and Oracle TCA Model, CRMOD, People Soft, UNCEFACT/CCTS, OAGIs, Scrumpy,

Standards TOGAF compliance (The Open Group Architecture Forum). Workday

EDI - Executive Directions Inc. San Francisco CA USA

Period 04-2006 to 12-2006

Title Application Architect

Client Wells Fargo, San Francisco, CA

Job Description Managed consulting team to develop Enterprise

Canonical model using XML spy for wholesale real

estate project

Validated application design and data models

developed by consulting groups for Real Estate

Project, Treasury Management Project and Health

Benefit Project

Conducted feasibility study of DB2 to Oracle

migration

Managed 3 consulting groups (15 persons) to execute

the first phase of the project Health Benefits

Project.

Instrumental in revising Application and Data

Architecture practices / standards and defining

their core objectives and key performance factors

Played a key role in the assessment of web logic

tools for commercial mortgage project and

scrutinized its overall feasibility

Derived business-centric strategies in defining the

stipulations for the data architecture of the health

benefit project.

Derived and implemented results-focused Business

Continuity planning short-term and long-term

strategies.

Architectural guidance on SOA based integration

solution to replace existing point-to-point SQL

server/ETL based "Program Management and Tools

Inventory" data repository.

Conducted Server Capacity planning for Whole sale

banking.

Tools CA ERWIN, XML-Spy, Map Force, MS Visio, Enterprise

Architect, Rochade. Oracle 8i, SQL Server 2005, MS

Access,

Domain and OAGI and IFX for SOA architecture and planning,

Standards Banking Industry, SOX compliance

ZEROCHAOS CONSULTING Colorado Springs, CO

Period 10-2005 to 04-2006

Title Enterprise Architect

Client Verizon Business - Colorado Springs, CO

Job Description Provided technical solution SOA project for Telecom

Order and Inventory Systems with OAGIS chief

Architect.

Developed and implemented SOA Governance

Designed metadata repository for storing mapping

information between canonical model and different

message structures.

Developed process Flow diagrams and Scenario

diagrams to map the OAGIs BOD interaction

Managed 10 persons for Developing mapping artifacts.

Tools XML Spy, Map Force, Access DB, Erwin, Visio

Domain and OAGIs, Communication Industry

Standards

CDS Consulting Anaheim, CA

Period 04/2004 to 05/2005

Title Led Data Architect

Client Ameriquest Mortgage - Anaheim, CA

Job Description Managed Data Architect team comprising of 6 Data

Architects.

Awarded Star of the week, twice for developing a

proof of concept for converting 800 + mortgage

reports from Empower to XML based reports and

implementing a workflow process to manage change

control of Data models and DDL scripts between

offshore and on shore teams

Implemented Data Model Governance.

Project management of offshore team to develop SOA

integration.

Validation of Data Models for SOX, OFAC and HIPPA

compliance.

Developed project plans for implementing the phases

involved in the ASAP Project from Database and Data

Model perspective.

Performed Conceptual and Logical design reviews with

Lead Enterprise Architects.

Implemented SOA governance for E-BOD change control

Crafted the Logical database standards for the

company, improvised the work efficiency and ensured

the compliance of projects

Tools XML Spy, Jdeveloper, Oracle ODI, BPEL, ESB, ARIS

Domain and OAGIs, MISMO Standards, Mortgage Industry

Standards

Aurora systems group CONSULTING St. Louis, MO

Period 03/1999 To 03/2004

Title Data Architect / System Analyst

Client MasterCard - St. Louis, Period: 10/2002 To

MO 03/2004

Job Description Project Management role for managing teams in the

design, implementation and maintenance of secure,

private, large scale, high performance Oracle

databases for member Banks like Citibank, MBNA,

U-Promise and Household bank to store credit card

information.

Exhibited strong technical leadership in designing

data models and application design.

Team Lead role for managing team of 4 developers and

2 business analysts to conduct data mining

activities for member banks

Server Capacity planning.

Developed Data Model Standards and best practice

Project management role for managing a team of 8

developers on the successful implementation of MBNA

Implemented Data Governance

Conducted resource cost estimation and proposed

management on cost savings of moving Level 1 tasks

to offshore team.

Project management role for moving Level 1 tasks to

offshore team.

Managed 20 Offshore resources for 4 months,

conducted trainings, Technical TOI (Transfer Of

Information).

Tools MS Project, Oracle 8i, Sun Solaris, CA Erwin, MS

Visio, Model Mart

Domain and Ralph Kimball's Data warehouse methodology, Finance

Standards Industry

Client Anheuser Busch Period: 05/2002

Corporation St. Louis, To 09/2002

MO

Job Description Involved in design and implementation of data

warehouse, Meta-data modeling and maintenance.

Project Management role for two OLTP data warehouse

and data warehouse application design and

development work.

Developed and supported modeling standards, data

naming standards and data architecture policies as

per AB corporate standards.

Advised developers on tuning SQL to provide

acceptable response time on Reports and views.

Impact analysis of modifications to Business Object

reports and other data warehouses.

Project management role for managing 4 developers to

develop Business Object Reports for higher

management.

Used Model mart repository for maintaining data

models created using Erwin data modeler.

Tools MS Project, Oracle 7.3.4, Model Mart, CA Erwin

Domain and Manufacturing Industry

Standards

Client Monsanto Company, St. Period:

Louis, MO 03/2001 04/2002

Job Description Developed Data model for Capturing Claims

information.

Database administration of Development database

Establishing standards for creating user roles and

resources across Monsanto application.

Reverse engineering existing database Objects

database using Erwin tools

Developed SQL scripts to compile and modify database

objects.

Data model for OLTP and OLAP for Data cap software

application.

Data model review for Crop Data warehouse dept.

Team Lead for developing front-end program for

collecting Claims data.

Participated in revising the Monsanto data base

standards and best coding practice.

Tools Oracle 7.3.4, Model Mart, CA Erwin

Domains and Pharmaceutical Industry

Standards

Client Express Scripts, St. Period: 03/2000 To

Louis, MO 02/2001

Job Description Developed 3rd NF Data Model for Mail Order

Prescription filling application.

Database Administration of development database.

Server Capacity planning.

Team lead for developing Interface programs for

extracting data from VSAM Journals into Oracle DB.

Proposed performance improvement using different

indexing techniques, collapsing or splitting tables

for faster response.

Generic scripts to drop and recreate database

objects.

Tools Oracle 7.3.4, Model Mart, CA Erwin

Domains and Pharmaceutical Industry

Standards

Client MEMC Inc, St. Louis, MO Period: 03/1999

To 02/2000

Job Description Developed OLAP and OLTP Data models.

Data conversion from RDS database to Oracle Database

Transforming data between Oracle and SAP database

through strategic data models.

Developed process for back-up and recovery of

production critical tables

Y2K program conversion and documentation

Building PL/SQL stored procedures.

Scheduling complex batch jobs using JSS scheduler

Performance Tuning SQL query and review of PL/SQL

programs

Maintained Business Object Universe for Refined Poly

Project and supporting database on a 24-hour basis;

Upgraded three instances from 7.3.2 to 7.3.4 in

coordination with two other DBAs.

Tools Oracle 7.3.2, Model Mart, CA Erwin, Business Objects

Domains and Manufacturing Industry

Standards

Triple-i Consulting St. Louis, MO

Period 08/1998 To 02/1999

Title Led Data Architect

Client TALX Corporation - St. Louis, Mo

Job Description Developed OLTP data model for web based applications

using Erwin

Developed IVR programs using Talx software.

Developed PL/SQL procedures

Administered database changes.

Moved data across multiple environments for

development and testing.

Tools Oracle 7.3.2, CA Erwin, Talx Software

Domain and Service Industry

Standards

Wipro Inforamtion Technology Ltd, bangalore, India

Period 04/1994 To 11/1996

Title Sr. Engineer

Tools Oracle 7.3.2, PL/SQL, MS ACCESS, SQL Loader.

Job Description Developed SQL Loaders.

Developed MS Access Data Base to load reporting

data.

Developed PL/SQL procedures.

Worked on a conversion project from DB2 to Oracle.

Converted paper based BOM to Electronic BOM using

Oracle DB.

Developed DB triggers

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ACADEMIA

MBA (MIS) ~ Oklahoma City University, Oklahoma, USA ~ 1998 ~ 3.84 GPA,

Honours Graduate

BE (Mechanical Engineering) ~ Mysore University, India ~ 1994 ~ 72 % or 3.9

GPA (First Class with Distinction)

Certifications: PMI PMP 2008 ~ Oracle AIA Foundation Pack 2008 ~ Scrum

Master 2008 ~ Oracle 10 G/11G SOA Training 2008/2010 ~ Oracle 8i Database

Administration 2002

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TRAININGS ATTENDED

J2EE Architecture Training ~ ARIS Modeling Training ~ Rochade Training ~

Oracle BPM Training ~ UNIX Administration ~ OBIEE Training

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MEMBERSHIPS

PMI Member (certified PMP) ~ Danube Certified Scrum Master Member ~ Data

Model Review (DM Review) Member ~ UNCEFACT/CCTS Non-active Member ~ OTN

Member

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Citizenship:

US Citizen

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