Service Technician
Resume:
Jonathan Shane Glover
*** *. *** ***. ******* AZ 85003
Phone 602-***-**** . E-mail *************@*****.***
Education
Collins, MS
High School Diploma
Graduated with honors
High concentration in advanced math courses:
algebra, geometry, calculus, trigonometry, and
accounting.
2000-2005 William Carey University
Hattiesburg, MS
Bachelor of Arts Degree
? Religion Major
? Spanish Minor
? Credit hours for Physical Education minor
? Presidents/Deans List
? 3.7 GPA
Summer 2005 William Carey University
Hattiesburg, MS
? Graduate School-Masters of Education - 12
hours credit/ State Teaching
License
Professional certifications
. NICET Fire Alarm Level III
. NICET Fire Sprinkler Test/Insp. Level II
. CSA Level II : Fire Alarm & Commercial Fire Sprinkler Systems
. Simplex TSPI Technician v5 4005,4006,4008, & 4010 Fire Alarm
Systems Service & Programming
. EST 3 Certified Technician by UTC Fire/Security School
. OSHA 10-Hour Certification
. Operators Certification in Aerial & Boom Lifts
Work experience
February 2011 - Present
CLIMATEC Building Technologies Group
Phoenix, AZ
Systems Specialist II
? EST 3 Certified Technician
? Extensive training in EST systems including
FIREWORKS.
? EST systems programming, testing,
service/repair.
? Maricopa County, AZ account/project
management..
? Dedicated technician for all buildings
owned/operated by County of
Maricopa, AZ.
? Responsible for programming, service/repair
and test/inspection of all (89 total) fire
alarm systems on the County of Maricopa fire alarm
network.
August 2010 - February 2011
FIRETROL
Chandler, AZ
Service/Installation Technician
? Extensive new construction EST fire alarm
installation including FACP's, system
devices/modules, and wiring.
? EST fire alarm service, repair, and upgrading.
? Fire alarm, fire sprinkler, and special hazard
systems test/inspections and service/repair.
? EST panel programming on EST 2, EST 3, and
Quickstart systems.
? Responsibilities including project management,
acceptance testing, and providing proper reports
and documentation to customer and AHJ.
Sept. 2007- August 2010
Phoenix, AZ
TYCO-Simplex/Grinnell
Service/Inspections Technician
? Simplex brand Certified Technician.
? Team Leader/Project Management of all assigned
customer accounts
? Responsible for all work performed and providing
proper documentation and reports to the
customer/AHJ on all assigned accounts.
? Performed periodic fire alarm, wet/dry sprinkler
system, fire pump, and special hazard system
test/inspection and service/repair.
? Extensive training in Simplex and Grinnell brand
fire alarm systems including system migration,
programming, service, and repair. .
.
July 2007 - Sept. 2007
Phoenix, AZ
American Fire Equipment
Service Technician
? Fire Alarm, Fire Sprinkler, & Special Hazards
Systems test/inspection and service/repair
? Extensive training in Notifier brand fire
alarm systems.
? New fire alarm system/equipment installation
and programming
? Responsible for completing annual, semi-annual,
quarterly, and monthly fire alarm and sprinkler
tests/inspections on large hospital and commercial
building accounts
? Responsible for providing proper documentation
to customer and AHJ on all completed projects.
June 2006 - July 2007
Phoenix, AZ
Sun Devil Fire & Security
Lead Service Technician
? Zone Manager/Team Leader responsible for training
newly hired apprentices, job scheduling, invoicing,
bid/quote preparation, and providing proper
documentation/reports for all customers in my zone.
? Service and sales leader, responsible for over
$30, 000 per month in equipment and services sales
for the company.
? Fire alarm system service/repair and
test/inspection of a multitude of system
brands including Simplex, Grinnell, EST, Siemens,
Notifier, Fire-Lite, Gamewell, FCI, Silent Knight,
ADEMCO, Radionics, etc.
? Performed service/repair and test/inspection on
several types of water-based systems including wet
sprinkler systems, pre-action systems, deluge
systems, fire hydrants, standpipe and hose systems
? Emergency/Exit lighting installation, testing,
and repair
? Performed new fire extinguisher and cabinet
installations including periodic
maintenance/inspections.
References
Jerome Solomon Systems Specialist II: Climatec
BTG Phoenix, AZ
Phone: 602-***-****
Brian Csader Systems Specialist II: Climatec BTG
Phoenix, AZ
Phone: 602-***-****
Barry Kendrick R.N. : Memorial Hospital West
Pembroke Pines, FL
Phone: 954-***-****
Dustin Hoyman General Manager: Verapax
Scottsdale, AZ
Phone: 602-***-****
Tim Grady Sales & Service Manager: Firetrol
Protection Systems Chandler, AZ
Phone: 602-***-****
Jamie Dugan Surveyor: InLine Fiber Optics
Jackson, MS
Phone: 601-***-****
Contact this candidate