Lonnie Turnbore

*** ******** ***.

Fayetteville, NC. 28305

Cell: 864-***-****

Email: accy0b@r.postjobfree.com

Objective

To obtain a position where I can contribute my skills as an experienced professional, resulting in a

mutually beneficial growth relationship between my employer, my team and myself.

Summary of Qualifications

I am a veteran of the U.S. Navy with 22 years honorable service. I am currently working as a Technical

Writer / Business Analyst. I am a skilled administrator and communicator with proven administrative,

personnel management and customer service expertise. I possess excellent typing, proofreading, and

filing skills.

Software: Microsoft Word, Excel, Power Point, Visio, Adobe Acrobat, Arbortext, HTML, SGML,

XML, SharePoint 2010 Power User, Photoshop, JavaScript, and SmartPlant Foundation Plant.

Security Clearance: SECRET (06/2023)

Professional Experience:

SAIC (United States Army Reserve Command, Fayetteville, NC) 03/13 – Present

Technical Writer

• Prepare required technical documentation, and provide expertise for any documentation tasks.

• Provide documentation support for, but not limited to technical management plans, status

reports, meeting minutes, test plans, Plan of Actions and Milestones (POA&Ms), SOPs, TTPs,

waivers, and other technical documents.

• Provide graphics, briefing/presentation support on an "As needed' basis to leadership.

• Ensure all documents are properly checked into SharePoint with the proper meta-data and tags

allowing easy retrieval of required documents and information.

• Implement permission settings to ensure documents cannot be modified without going through

the proper workflow and approvals.

• Changed, improved and created Standing Operating Procedures (SOPs) and Tactics Techniques

and Procedures (TTPs) to align with the applicable DOD Information Assurance Certification

and Accreditation Process (DIACAP) standards.

• Developed coherent, easy to follow procedure, work instructions and production documentation

that aligns with the client standard.

• Collaborate with subject matter experts to ensure technical content is accurate, easy to

understand, and formatted in a consistent and uniform tone.

• Consolidated SOP content to minimize/eliminate redundant information.

Edge Dynamic (General Electric Hitachi, Wilmington, NC) 11/12 – 12/12

Technical Writer

• Edited various sources of information into a uniformed style and language for regulatory

compliance.

• Edited interim and final drafts for consistency of style, format, terminology, uniformity,

continuity, and editorial standards. Also reviewed for inconsistencies, such as standards of

measurement, and makes corrections.

• Developed and maintained a database and archive of technical manuals. Developed and

maintained a database for tracking the status of draft technical manuals.

Outsourcing Inc. (Savannah River Nuclear Solutions, Aiken, SC) 05/12 – 10/12

Sr. Procedure Writer

• Ensured procedures are developed, reviewed, approved, while using SmartPlant to distribute to

appropriate personnel in accordance with the established review and approval process cycle.

• Conducted physical walk-down of the system or facility location where appropriate.

• Ensured technical and engineering document such as vendor manuals, diagrams, charts,

blueprints, and specifications are reviewed and accurately integrated into procedures.

• Routed and tracked procedures through all stages of the process cycle.

• Performed document control functions such as issuing working copies of procedures and

training material, Processing Immediate Procedure Change (IPC) Requests and updating

Document Control Record (DCR).

Kelly Services (Blue Cross Blue Shield of South Carolina, Columbia, SC) 01/12 – 05/12

Technical Editor I

• Researched, wrote, edited, and proofread technical data for use in documents or sections of

documents such as manuals, procedures and specifications.

• Ensured technical documentation is accurate, complete, meets editorial and government

specifications and adheres to standards for quality, graphics, coverage, format, and style.

• Assisted in establishing styles, guidelines and standards for texts and illustrations.

• Performed office automation support, using multiple automated programs and software, such as

databases, spreadsheets, and graphics.

• Prepared a wide variety of recurring and nonrecurring correspondences, reports, and other

documents from information obtained from the staff, files and other sources.

• Proofread/edits correspondences and documents for correct grammar, spelling, capitalization,

punctuation, and format.

TechniPower (Conley & Associates, Warner Robins, GA) 10/11 – 01/12

Technical Writer

• Responsible for the content (layout, text and illustrations of the Army Light Tugboats) and

quality of the Technical Manuals being worked in accordance with applicable specifications

and standards.

• Conferred with customer representatives and vendors to establish technical specifications and

to determine subject material to be developed for publication.

• Reviewed published materials and recommend revisions or changes in scope, format, content,

and methods of reproduction and binding.

Adecco Technical (General Electric, Greenville, SC) 02/11 – 04/11

Technical Writer

• Responsible for organizing, planning, and writing Technical Operation Instructions and Method

Books for the Wind Energy Programs.

• Interface with clients on TM and Logistic Engineering issues.

• Established quality standards for TM and logistic engineering deliverables and ensured that a

plan is developed to meet overall program objectives as defined by the program manager.

• Performed initial analysis to ensure a thorough understanding of each requirement.

Northrop Grumman Newport News Shipbuilding (Newport News, VA) 01/06 – 10/10

Specification Writer III/Procedure Writer

• Responsible for the preparation of Reactor Vessel and Steam Generator Procedures for the

Deactivation and Decommissioning of the Heavy Water Component Test Reactor (HWCTR) at

the Savannah River Site in Aiken SC. Prepared specifications from engineering change notices,

customer specifications, and published data sheets.

• Maintained customer specifications files; review customer drawings and data; translate

customer language into standard procedures and product flow.

• Ensured submitted Technical Manuals are of highest quality.

• Monitored and coordinate actions associated with technical manual maintenance.

• Identified to supervisor any problems and all actions necessary to allow prioritization of work

so that due dates are met.

• Established individual credibility with all customers.

• Maintained a low technical manual backlog, with no overdue changes, and provide excellent

support for the conversion of manuals to interactive electronic format.

• Kept track of all Reactor Plant Planning Yard cognizant technical manuals for CVN76 prior to

fast cruise.

AMSEC LLC (Virginia Beach, VA) 06/03 – 08/04

Technical Writer

• Illustrated experience with wide range of documentation tools, prepare finished products in

MSWord, MSVisio, and Adobe PDF formats for hard copy and electronic delivery to clients.

• Possessed clear understanding of how to effectively use available tools to integrate final

products into client’s environment.

• Demonstrated proficiency with reading and comprehension of: technical drawings, test

specifications, reports, and equipment operating procedures.

• Shown the ability to translate myriad technical details into clear hierarchy of concepts.

• Performed assigned tasks and manager priorities, how tasks can be completed, how to alert

management to potential problems, and provide alternative solutions.

• Performed research efficiently and quickly pick up key knowledge components.

• Experienced in understanding and synthesizing technical information and presenting it clearly.

• Used graphics and other design elements to make information accessible and easily understood.

• Researched available engineering information such as drawings, design reports, equipment and

test specifications.

• Gathered technical information, prepare written text, and coordinated layout and manual

organization for U.S. Navy technical publications.

ACCESS Inc. (Joint Forces Command, Suffolk, VA) 04/03 - 06/03

Senior Management Analyst

• Accountable for the supply management of all materials and special equipment used in support

of Joint Futures Lab (JFL) experiments.

• Analyzed, coordinated, and expedited the procurement, delivery, receipt inspection, controlled

material inspections, custody receipt, storage, issuance, staging and shipment of materials and

equipment needed in support of remote JFL experiments.

• Maintained inventory control, custody, and storage requirements for on-site support material

and equipment.

• Received incoming supplies and material. I'm responsible for scheduling, maintenance, and

prioritizing utilization of three J9GOV's.

• Assisted in maintaining the minor property custody program ensuring all minor property is

accounted for.

• Ensured J9 Directorate has all necessary supplies and material required for the successful

completion of all assignments, tasks, and visits.

• Received and route all incoming and outgoing official correspondence, including FEDEX and

UPS. Maintain custody of portable telecommunications equipment.

SFA Inc. Virginia Beach, VA 03/02 – 04/03

Technical Writer/Help Desk Specialist

• Provided support in the creation of technical documentation as part of the Electronic

Documents Group.

• Performed document development and maintenance in support of subject-matter expert authors.

• Wrote, edited, proofread and produced the ESOM/OCM package, in support of NAVSEA Dam

Neck. The ESOM is a critical tool utilized by the BLOCK 0 school instructors.

• Analyzed and implemented change packages for the OCMs for ACDS BLOCK 0 Ships

(CV/CVN/LHD/LHA).

• Responsible for organizing and utilizing data to develop effective analyses and reports.

• Reviewed, evaluated and planned help desk support activity consistent with system life cycle

demands, problems, entering problem reports and discrepancies received, and coordinated the

applicable project staff in response to those problems and discrepancies.

• Analyzed problems and discrepancies to report trends for potential training initiatives, potential

engineering change proposals, and provided statistics for equipment failures.

• Accountable for checking and entering SMEF Casreps, new installations, upgrade/field change

information, installation discrepancies, and Groom/SGSA discrepancies.

Military Education

Aviation Maintenance Administration “A” School

Naval Air Technician Training Center, Meridian Mississippi 04/94

Education

Mackenzie High School, Detroit, MI 06/91

Reactor Plant Principles, Northrop Grumman Corporation 02/06

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