Administrative Assistant Customer Service

Roseanne Davidson

** ***** **.

North Reading, Ma. 01864

************@*****.***

Objective: To obtain responsible position that will allow me to utilize my career skills and

learn new ones.

Skills: Use of Word Perfect,

Microsoft Word and Excel

Knowledge of QuickBooks

Ten Key Operator Skills

Professional Experience:

Stop and Shop, North Reading, MA

2/12 present

Perform cashier duties as well as Customer Service. Help customers in a

friendly manner.

Office Jobs,various temp office work, answering phones, AP/ AR. Processing invoices

and insuring payment.

Inside Sales Coordinator, Royal Air Systems, North Reading, MA.

05/09 09/12

Administrative Duties

Scheduled sales appointments, followed up with calls, telemarketing and mailings

Guided the consumer through the sales process and the installation of HVAC systems

Processed Accounts Payable and Receivables, invoicing

Generated monthly over due accounts

Generated schedules w assigned crews

Administrative Assistant, Metalcraft Door, Woburn, MA

10/06 02/09

Office duties:

Verified invoices

Assisted Accounts Payable and Receivables

Greeted and announced any visitors,

Handled vendor and customer inquiries

Support of Finance Department

Administrative Assistant, Pack and Ship Services, Reading, MA

02/01 10/06

General Office duties

Handled Monthly Invoice Processing

Set up site locations

Dispatched teams for jobs

Back up and support warehouse work

Performed bookkeeping duties

Called in weekly Payroll

Reconciled Petty Cash

Balanced Monthly Statements

Set up appointments for estimates

Assisted Accounts Payable and Receivables

Assistant Manger, Stoneham Savings Bank, Stoneham, MA

02/82 11/99

General Office Duties

Over saw and ensured proper coverage to the Retail Departments

Balanced ATMs

Implemented and made verified personal adhered to strict security

procedures

Verified weekly cash shipments

Ensure efficient Operation of facility

Generated weekly, monthly reports for upper management

Attended weekly management meeting

Processed Levies and D notices

Assisted in all customer inquires

Opened new accounts and processed

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