Quality Engineering
Resume:
ROBERT W. DUNCAN
Brooklyn Park, MN 55443
********************@*****.***
Linkedin http://www.linkedin.com/pub/robert-duncan/16/259/96
SUMMARY
Experienced as a Senior Quality Engineer and Software Configuration Manager with
military contractor BAE Systems before leaving in 2010 to acquire and manage real estate.
I have experience in conducting audits to ensure compliance to customer requirements in
defense contracts, Capability Maturity Model Integration (CMMI), version 1.2
processes/procedures, and ISO 9001 & 14000 standards. I have some MRB experience
with Hardware processes/WI and in working with the engineering staff in dispositioning
Non-conforming Material through TIPQA.
I have many different skillsets to help the company in improving its contracts, estimation,
quality of work products, processes, and services. I am highly motivated and goal
oriented, accurate, thorough and precise in attention to details. I can work independently
as well as a team player and strong in building relationships. Excellent in interpersonal,
written, and verbal communication skills.
Experienced in working with customers, partners, suppliers and all levels of management.
Specialties: Teamwork, Organization, Speaking, CMMI, Process Improvement,
Continuous Improvement, Process/ISO Standard audits, Quality Assurance Plans,
Software Configuration Management Plans, Software Testing, Risk management, Real
Estate, Investing, Options Trading, Currency Trading, Technical analysis, Money
management, Trading psychology, Reporting and financial analysis.
EXPERIENCE
FORWARD REAL ESTATE GROUP, Brooklyn Center, MN (2010 -
PRESENT)
Managing Partner
Successfully acquired and manage a portfolio of residential real estate.
• Build relationships with city leaders, brokers, and management companies in targeted
areas
• Research areas of the country that are emerging and showing signs of job growth for
Commercial Multi-Family investment
• Oversee daily management of real estate to increase growth
BAE SYSTEMS, Minneapolis, MN (2001 -
2010)
(Formally United Defense)
SENIOR ENGINEERING QUALITY ASSURANCE (EQA) (2001 - 2010)
Audited Process and Work Products to adhere to the Capability Maturity Model Integrated
(CMMI), within Software and Systems Engineering for BAE Systems and its
Subcontractors.
• EQA lead on Software and Systems Engineering to enable BAE Systems to achieve a
CMMI SW Maturity Level 5 Certification and Systems Maturity Level 3 in 2005
• EQA lead on annual BAE Systems Subcontractor visits to see adherence to process
conformance. Presented any findings to both Subcontractors Management and BAE
Systems Management
• EQA lead on Auditing CMMI Process Areas, Organizational/Project Defined Processes
and Work Products
• Created Audit Checklists, Audit Summary Reports noting any documented NCNs and
updating Senior Level Management with monthly measurement reports
• Followed up on Corrective Actions that were noted on any completed audits with NCNs
SOFTWARE CONFIGURATION MANAGER (SCM) (2003 - 2006)
Managed Software Releases/Baselines for BAE Systems within Rational Rose and
ClearCase.
• Wrote the SCM Plan to describe the different Software Configurations and create a
schedule of Software Releases/Baselines
• Wrote and revised SCM processes to adhere to CMMI Maturity Levels 3-5 for Systems
and Software
• Performed Software Baseline Audits to identify that the Software Release/Baselines
were correct
• SCM lead on annual BAE Systems Subcontractor visits to see adherence to process
conformance. Presented any findings to both Subcontractors Management and BAE
Systems Management
LAWSON SOFTWARE, St. Paul, MN
(1998 - 2000)
ASSOCIATE APPLICATION DEVELOPER (1998 - 2000)
Developed and enhanced Lawsons Flagship General Ledger and Lease Management
Software.
• Corroborated with Business Analysts in developing software or enhancing existing
software to meet the clients requirements
• Resolved software issues by debugging code and thoroughly testing with Lawsons
Quality Assurance for new and existing clients
MANPOWER CONSULTANT, Eagan, MN (1996 -
1998)
THOMSON REUTERS
(Formally West Group)
CRYSTAL REPORTS DEVELOPER (1997 – 1998)
• Developed Crystal Reports for Analysts and End Users along with Upper Management
personnel for their various reporting needs
MESABA AIRLINES (1996 – 1997)
• Responsible for updating aircraft engine and pilot times into an AS/400, RPA System.
Filing and taking care of general office duties
WORK HISTORY PRIOR TO 1996
ELLIOTT AVIATION, Eden Prairie, MN
CUSTOMER SERVICE/RECEPTIONIST
THUNDERBIRD AVIATION, Eden Prairie, MN
CUSTOMER SERVICE/GROUND INSTRUCTOR
CHERNE CONTRACTING, Eden Prairie, MN
CO-PILOT
SCHNEIDER NATIONAL, Green Bay, WI
OVER THE ROAD TRUCK DRIVER
OTHER TECHNICAL SKILLS
ClearCase DOORS TEAM Database IDE
TIPQA TeamCenter Enterprise MS Project C++
COBOL Crystal Reports Visual Basic Business
Objects
MS Office Windchill MS Access MS Excel
EDUCATION
UNIVERSITY OF NORTH DAKOTA, Grand Forks, ND
BBA in Aviation Administration, May 1992
BROWN COLLEGE, Mendota Heights, MN
Computer Programming, July 1998
INTERNATIONAL SOCIETY OF CONFIGURATION MANAGEMENT, Mpls, MN
Certified International Configuration Manager, August 2004
REAL ESTATE EDUCATION
DAVID LINDAHL’S RE-MENTOR / COMMERCIAL TRAINING ACADEMY
• Gold Mentor Coaching
• Private Syndication
• Commercial Real Estate Investing
• Apartment House Riches
AFFILIATIONS
BUSINESS NETWORK INTERNATIONAL (BNI –MN), Maple Grove, MN
Member since November, 2010
MINNEAPOLIS CHAMBER OF COMMERCE, Minneapolis, MN
Member since September, 2010
BETTER BUSINESS BUREAU, MN&ND
Member since May, 2010
TOASTMASTERS CLUB #232, Richfield, MN
Competent Communicator since January, 2012
Treasurer and Secretary, member since March, 2010
OTHER
Private Pilots License
Commercial Pilots License
Instrument Rated in Single and Multi-Engine Aircraft
Commercial Flight Instructor in Single Engine Land Aircraft
Commercial Truck Drivers License Over the Road
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