Customer Service Real Estate

Tyrone P. Mclean Jr. Cell: 718-***-****

**** **** ** ***# ** Email: ******@*****.***

Brooklyn, Ny 11219

Objective

Computer savvy, diligent, highly intelligent, detail oriented, dependable, and resourceful contributor in any work setting is

seeking a job opportunity to employ previously gained skills that can contribute in company growth and to continue

personal advancement.

Education:

Apex Technical School

Auto mechanic trade school

March 2003-Oct 2003

Paul Robeson High School

Computer Technology

Sept 1997-June 2002

Skills:

Proficient in Microsoft Office Suite, CC: Mail, Government Computer Systems, Filing (alpha & numeric), 8-hr Security

Guard Training Certificate.

Employment History:

CVS Pharmacy May 2009 -

present

Shift Supervisor

• Analyze the Profit and Loss (P&L) Statement and business reviews to maximize store profit

• Develop and execute action plan for internal and external SHRINK to minimize loss and control

expense

• Control payroll to positively affect P&L

• Effectively manage inventory by ordering promotional merchandize to increase customer base

• Analyze the inventory activity report for billing issues to avoid unexpected losses

• Conducted performance reviews and counseling sessions with employees to maximize their

effectiveness

• Built a team by recruiting, interviewing, and hiring employees with an emphasis on customer

service

• Provided new hire orientation and regular training sessions with the focus on success in the

company

• Handled money including disturbing change, turn-ins, deposits, and counting IMPREST

• Solved customer service issues, including but not limited to item price discrepancies

Rapid Realty Sept 2008- Jan 2009

Real Estate Agent

• Present purchase offers to sellers for consideration.

• Act as an intermediary in negotiations between buyers and sellers, generally representing one or

the other

• Compare a property with similar properties that have recently sold to determine its competitive

market price

• Advise clients on market conditions, prices, mortgages, legal requirements and related matters.

• Promote sales of properties through advertisements, open houses, and participation in multiple

listing services.

• Accompany buyers during visits to and inspections of property, advising them on the suitability

and value of the homes they are visiting.

• Prepare documents such as representation contracts, purchase agreements, closing statements,

deeds and leases.

• Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure

that terms and conditions of purchase agreements are met before closing dates.

• Interview clients to determine what kinds of properties they are seeking.

• Coordinate property closings, overseeing signing of documents and disbursement of funds.

• Generate lists of properties that are compatible with buyers' needs and financial resources.

• Contact property owners and advertise services to solicit property sales listings.

• Arrange for title searches to determine whether clients have clear property titles.

• Display commercial, industrial, agricultural, and residential properties to clients and explain their

features.

• Review property listings, trade journals, and relevant literature, and attend conventions, seminars,

and staff and association meetings to remain knowledgeable about real estate markets.

• Coordinate appointments to show homes to prospective buyers.

Contact this candidate