Customer Service Manager

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[Your Name]

**** ***** *******, ********, ** 95008 • 650-***-**** • ****************@**.*****.***

Michael Arechiga

Experience

May 2013-Jun 2013

PPG, Industries Fresno, CA

Line Service

Expedited flow of product from manufacturing to shipping.

Ordered and maintained supply levels for assembly line.

Organized finished product for shipping.

Loaded and transported production material to service the production line.

Loaded and unloaded trucks driving a fork lift.

Maintained safe work area.

Sep 2012-May 2013

ReStore Clovis, CA

Donations Specialist

Managed incoming and outgoing inventory between stores.

Maintained proper inventory and order levels.

Organized product pick up and delivery in a timely fashion.

Loaded and unloaded trucks.

Retrieved donations with company truck.

Responsible for pricing and inventory control.

Provided excellent customer service by suggesting sales.

Jan 2000-Jan 2008

Walmart Fresno, CA

Assistant Store Manager

Supervised up to 80 employees.

Performed standard managerial functions such as hiring, training, scheduling shifts, giving performance

evaluations and terminations.

Assisted accounts receivable by counting and verifying deposits.

Provided excellent customer service and resolved customer complaints in a timely manner.

Maintained state-mandated compliance codes, OSHA, food safety, etc.

Responsible for opening and closing procedures.

Completed management certification in Serve Safe, Diversity Training and People Management.

Inventory Control Specialist

Maintained orders of supply and inventory for store operations.

Loaded and unloaded trucks driving a fork lift.

Responsible for certifying employees on the fork lift and all other power equipment.

Verified and corrected inventory levels.

Supervised stocking and rotating stock.

Education

Jan 2009-May 2013

Fresno Community College Fresno, CA

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