Quality Assurance Sales

Baljinder Kaur

*****, ********* ** # * - *** Leandro, CA 94577

**************@*****.*** - 415-***-****

Seeking to obtain a responsible position as phlebotomist in a facility where my knowledge and experience can

be utilized as well as enhanced.

WORK EXPERIENCE

Cashier/Sales Associate

Wal-Mart - Oakland, CA - December 2013 to Present

Responsibilities

Greet customers, discuss type, quality and quantity of merchandise or services sought for purchase, rental

or lease

Advise customers on use and care of merchandise

Provide advice concerning specialized products or services

Prepare merchandise for purchase

Assist in display of merchandise

Operate computerized inventory record keeping and re-ordering systems

Skills Used

Personable and friendly with a positive attitude

Public relations experience by greeting clients and customers

Managing financial transactions for over the counter sales and services

Phlebotomy Technician

Basic Life Support - San Leandro, CA - September 2012 to September 2012

Sept 2012

Phlebotomy Technician

Gyan Sagar Hospital - Patiala, Punjab - December 2011 to June 2012

Performed venipunctures and skin punctures to obtain a blood sample for laboratory testing.

• Prepared and organized of patient specimens for testing.

• Collected urine drug screen specimens.

• Delivered blood samples to various departments as required.

• Handled venipuncture, electrocardiogram, urine analysis, blood testing, centrifuging autoclaving.

• Carefully followed all safety procedures during phlebotomy work.

• Handled phone calls from patients and doctors for scheduling appointments.

• Performed laboratory computer operations.

Teacher

guru nanak academy - Patiala, Punjab - 1996 to 1999

Earned high marks for the quality and creativity of classroom teaching, lesson plans and instructional materials

used in teaching diverse subjects (e.g., language arts, mathematics, science, social studies and history).

• Developed innovative approaches that were repeatedly held up as the model standard for meeting district

goals in areas including technology integration across the curriculum, experiential learning, literacy and

diversity.

• Taught general education students as well as individuals with learning challenges and special needs within

a mainstreamed, inclusive classroom. As a result, selected to lead district-wide in-service on classroom

management.

• Actively served on a variety of school committees and task forces focused on curriculum development,

textbook review, fundraising and anti-bullying efforts.

• Established positive relationships with students, parents, fellow teachers and school administrators/staff.

EDUCATION

CP1 in Phlebotomist

Kaiser Permanente - Richmond, CA

2008 to 2014

Master of Philosophy

Punjab University Patiala

1995 to 1996

Master of Arts

Punjab University Patiala

1994 to 1995

Bachelor of Arts

Punjabi University Patiala

1991 to 1993

High School Diploma

Punjab School Education Board

1990

ADDITIONAL INFORMATION

• Outstanding customer communication skills

• Excellent leadership skills

• Proficiency in blood collection by venipuncture and capillary technique from patients of all age groups, urine

drug screen collections, paternity collections, breath/saliva alcohol testing, etc

• Comprehensive understanding of compliance and safety

• Blood Specimen storage and quality assurance and control

Externship: 2008

Kaiser Permanente

3555 Whipple Rd

Union City, CA 94587

Phone #: 510-***-****

Contact this candidate