Customer Service Manager

Pamela Mathieu

**************@*****.***

* ***** ******

352-***-****

Ocala, FL 34472

Food Management/ Chef Professional

Summary

Talented, creative, ambitious cook well grounded in food preparation, cash

handling and customer service.

Skills and Interest

* Cook

* Bake

* Designing

* Event Planning

* Business Ownership

* Nutrition

Experience

Sitel, Customer Service, September 2012-May 2013

. Provided quality customer service to account holders

. Educated customers on how to use product while abroad

. Tier -1 Troubleshooting

. Submitted payments as well as credits and debits

Mathieu's Delight, Independent Manager, October 2009- January 2010

. Designed my own flyers for advertisement

. Serviced and delivered baked goods to customers

. Prepared all goods from scratch with natural, pure ingredients

Souls Harvest Outreach, Volunteer, September 2008- November 2008

. Handled confidential paperwork

. Took accurate phone messages and delivered promptly

. Filed and organized by name, number, and business

McDonald's, Cashier, October 2007- March 2008

. Instructed and assisted in new hire training

. Achieved low drive thru times and gained rewards

. Balanced till between one- hundred dollars and one thousand

dollars by hand and machine

Education

Certified Professional Food Manager, Ocala, FL, February 2011

. Proper Food- Handling, Food Cost, Safety and Prevention

Community Technical Adult Education, Ocala, FL, March 2009

. Certificate of Achievement in Computer Applications

Forest High School, Ocala, FL, May 2006

. Forest High School Graduate

Contact this candidate