Administrative Assistant Office

Professional Profile

Administrative support professional offering versatile office management

skills and proficiency in Microsoft Office programs. Strong planner and

problem solver who readily adapts to change, works independently and

exceeds expectations. Able to juggle multiple priorities and meet tight

deadlines without compromising quality.

Key Skills

Office Administration & Microsoft Office Suite Spreadsheets & Reports

Support Records & Database Business Communications

Scheduling & Calendaring Management Telephone & Front Office

Filing & Data Entry (50 WPM) Office Supply Acquisition Reception

Professional Work History

10/06 - 09/13 - Office Manager - United Financial Services Inc. -

Pleasanton, CA

o Scheduled meetings for the department and CEO, assisted with

interviewing prospective employees, and tracked attendance and

vacation days for 150 + personnel

o Arranged domestic travel plans for CEO, processed expense reports,

ordered office supplies, and sorted mail and client correspondence

06/04 - 09/06 - Executive Assistant - Compex Legal Services Inc. - Oakland,

CA

o Managed calendar and scheduling for the department (including all

meetings, conference calls, assured appropriate filing, organization,

and retrieval of data documents in both soft and hard copy format, and

maintained expert knowledge of company operations, policies and

procedures

o Composed and typed office correspondence using MS Word for

documentation purposes

5/03 - 05/04 - Administrative Assistant - Pacific Coast Containers Inc. -

Oakland, CA

o Coordinated calendars, assisted with Senior Management meetings,

conference calls, and other types of meetings

o Routed incoming calls, emails, faxes, and letters to the appropriate

individuals, reviewed all expense reports, and ordered office supplies

05/02 - 4/03 - Collections Representative - Collection Bureau of America -

Hayward, CA

o Responsible for a high volume of inbound/outbound calls and

reconciling delinquent accounts

o Excelled within a service-oriented company, demonstrating a talent for

communicating effectively with customers from diverse backgrounds

07/95 - 04/02 - Front Desk Coordinator - Interactive Solutions - Oakland,

CA

o Responded to telephone inquiries, provided quality service to

customers and associates inquiring about the availability of products

or status of orders

o Distributed mail and courier deliveries (Fed Ex, UPS, and USPS),

maintained spreadsheet of phone calls using MS Excel for documentation

purposes, and reviewed all expense reports

Academic Training & Preparation

Heald Business College - Hayward, CA

Associate in Applied Science Degree - Computer Business Administration

Zacle S. Haliburton

5541 West Leon Terrace ( Milwaukee, Wisconsin 53216 ( T: 414-***-****

( E: ***********@*****.***

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