Customer Service Data Entry

KRISTN FAUBERT

***** ********* **. #***

SAN ANTONIO, TX 78216

210-***-**** (CELL)

SUMMARY OF QUALIFICATIONS

** + Years of Providing Outstanding Customer Service

Proven ability to successfully deal with difficult situations and customers

Flexible, willing and able to learn new skills

Excellent communication skills

Knowledge of Word, Excel, Outlook & Accounting programs

EXPERIENCE

Data Entry/Processing

02/27/13-2/21/14

Aerotek Employment Agency (SWBC)

Detail oriented data entry of Mortgage and Auto Insurance documents in an OCR based system named Cognasys.

Mortgage Tech

10/21/11-11/01/12

Adecco Employment Agency (USAA)

Verifications of employment, ordering titles, chasing titles and sales contracts, uploading & imaging PCR’s & copying notepad entries for files being reviewed. Quality checks & invoice validation on work done by contractors in the mortgage department

Admin. Asst.

7/5/05-6/30/11

Wilson, Markle, Stuckey, Hardesty & Bott, LLC

Answer Phones, greet clients, print & assemble tax returns and financial statements, prepare 1099’s, prep and mail tax organizers, filing, prep & distribute mail, copy and scan paperwork

EDUCATION

Heald College, School of Business – 1989

Diploma, Professional Skills

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