Customer Service High School

Patrick Gallop

Baltimore, MD

*********@*****.*** - 667-***-****

To obtain a challenging, yet rewarding work experience while pursuing my college degree.

WORK EXPERIENCE

Management Trainee

Shofers Furniture Warehouse - May 2010 to November 2012

Oversee workers in the warehouse

• Manage deliveries

• Count inventory and stock

• Open and close warehouse

• Cycle counts

Additional Adult Assistant

Baltimore County Public Schools - August 2011 to April 2012

Provided assistantce for student with disability

Assisted with daily school functions related to focusing in class

Worked collaboratively with school administration, teachers, and parents

Established a working relationship with students and parents

Lead Assistant Teacher

Fitness Fun and Games - January 2010 to July 2011

Managed the safety of children ages 4-14

Assisted with daily before and after school operations

Organized student activities

Monitored parental drop-off and pick-up

Substitute Teacher

Baltimore County Public Schools - August 2009 to May 2011

Planned and implemented reading lessons

Assisted in classes and for cafeteria management

Assisted with daily school operations

Monitored instruction in 6th, 7th & 8th grade classes

Sales Associate

Baltimore County Public Schools - October 2010 to February 2011

Oversee and stock new merchandise.

Assisted customers with merchandise selections/purchases.

Monitored and maintain monetary transactions.

Maintained clean and orderly store appearance.

Substitute Teacher

Baltimore County Public Schools - March 2008 to June 2010

Planned and implemented reading lessons

Assisted in classes and for cafeteria management

Assisted with daily school operations

Monitored instruction in 6th, 7th & 8th grade classes

DAP- Stock Clerk

dap - June 2008 to October 2009

Managed shipped orders

Loaded and unloaded orders

Organized received orders on the shelves

Service Advisor /assistant service manager

Pep Boys Automotive - August 2007 to June 2008

Managed the repair shop

Provided Customer service

Served as the night time service advisor and closer

Customer Sales Representative/ assistant manager

Finish Line - November 2005 to September 2007

Managed and stocked new merchandise.

Assisted customers with merchandise selections/purchases.

Monitored and maintained monetary transactions.

Maintained a clean and orderly store appearance.

EDUCATION

Education

Morgan State University - Baltimore, MD

August 2007

Diploma

Kenwood High School - Baltimore, MD

September 2006 to June 2007

Diploma

Baltimore City College High School - Baltimore, MD

February 2004 to September 2006

College Preparatory

Calvert Hall College High School - Towson, MD

June 2003 to February 2004

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