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Manager Project

Location:
Miami, FL
Posted:
March 02, 2014

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Resume:

MATIAS ALEJO RIVA BUIANI

Email: accxcf@r.postjobfree.com

Mobile: +1 (305) 432 – 2075

http://www.linkedin.com/in/matiasriva/

Senior Vice President / Chief Information Officer / Chief Technology Officer

Global/International Technology and business visionary with executive and hands-on experience in automating

multi-billion dollar enterprises. 20+ years of IT experience including 10+ years broad-based management in Shared

Services Implementation, Systems, Design and Development, Implementation and support. Strategically and cost

effectively utilize technology in alignment with business goals. Consistently improve delivery times and service

levels while reducing costs. Excel at strategic planning, building high-performance teams, project management,

shared services, M&A and implementing best practices methodologies and continues improvement program.

Proven areas of expertise include:

Strategic and Business Planning Infrastructure design & implementation System Architectures

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Organizational Development Process Improvements & Best Practices Rapid Deployments

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Budget Development & Management International Project Management Structured Methodologies

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Global Contract Negotiations Continues Improvements Data Center Managements

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Cost Containment Large Scale Deployments Change Management

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Global & Regional Shared Services Strong ERP / CRM / SCM / BPM / BI experience M&A – Due Diligences

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PMO & SDLC Methodology CMMi / ITIL / COBIT Frameworks & Methodology Six Sigma

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International awards: 2007 – Laureate International Universities / Chairman award “IT Excellence implementation”, 2008 –

CIO Mexico Magazine “CIO Year – Aligning Technology and Business”, 2009 – Symantec “Latin America visionary award”

Languages: Spanish (native) – English – Portuguese – Italian (basic)

~ Lead international IT Organizations of up 700+ and annual budget of USD 150 M ~

PROFESSIONAL EXPERIENCE – SUMMARY

! Laureate International Universities, Mexico – DF 2005 to Present

- Vice President Information Technology for Latin America

- Chief Information Officer Mexico & Central America

- Chief Information Officer Mexico

! Grupo ASSA, Mexico – DF 2003 - 2005

- North America Practices Manager

Technology, Software Factory, Business Intelligence, BPM & BPO

! MCI / WorldCom 1994 - 2003

- WorldCom / IT Regional Implementation & Support Manager – Latin America & Caribe

- WorldCom / Regional Operations Senior Consultant – Latin America & Caribe

- Skytel Latin America / Regional Operations Supervisor – Latin America & Caribe

- SkyTel Argentina / MIS Manager

! InterSoft Argentina 1992 - 1994

- ERP Consultant (General Ledger, Treasury, Inventory & Billing Specialist)

- Billing Supervisor

! SADE Electromecanica– Perez Companc Holding 1991 - 1992

- International Trading Analyst

PROFESSIONAL EXPERIENCE – DETAILED

Laureate International Universities 2005 - Present

(Education Industry)

" Vice President Information Technology for Latin America (Apr 2010 – Present)

- Laureate Latin America has operations in Mexico, Brazil, Costa Rica, Honduras, Panama, Chile, Ecuador

and Peru with approximately 60,000+ employees, 25+ universities in the region, 200+ facilities and

1,000,000+ customers (students).

- My responsibility is build the IT strategy aligned with business strategy across the region for the short,

medium and long term (5 years) and ensure the tactical identifying best practices, implementing standard

platforms in all universities (PeopleSoft for back office, Fulfillment ERP for students (Banner), Portal for

Self-services, TIBCO as middleware, Learning Platforms management (BlackBoard – Moodle), payroll for

faculties and administratives, human resources systems for faculties and administratives).

- Leading the technology team (700+ persons), including four regional vice presidents, compliance (SOX &

Security), Infrastructure and PMO.

- Build three Regional IT Shared Service Center based in Mexico, Brazil and Chile and incorporate the local

operations (25+ brands), into the Shared Services Center.

- Manage Regional IT annual budget USD 150 m (CAPEX/OPEX) and Long Range Plan (5 years) by USD

800m (CAPEX / OPEX)

- Led and execute due diligence and M&A processes.

" Chief Information Officer Mexico & Central America (Jul 2009 – Mar 2010)

" Chief Information Officer Mexico (Sep 2005 – Jul 2009)

- Responsible for managing a team of 300 people in four countries and more than 120 operations (facilities).

- Designed and implemented a IT Shared Services Center based in Mexico for Mexico & Centam (Costa Rica,

Honduras and Panama), became a decentralized IT organization in a federated organization. This new

model brought to the company recurring annual savings by USD 3 m (OPEX).

- Designed, implemented and manage SLAs (Services Level Agreements)

- Aligned IT Organization strategy with Business Strategy. The strategy created was recognized by CIO

Magazine as “CIO of year 2008 – Align IT Strategy with Business Strategy”

- Implemented a PMO and Regional Center of Excellences.

- Responsible to build and manage the 5 years IT Strategy.

- Responsible negotiations in global / regional agreements.

- Implemented successfully ERPs and CRMs for all brands and operations in the region to support and

improve the services for 200,000+ customers with annual growth +20%.

- Manage regional IT Budget (CAPEX / OPEX).

Grupo ASSA, Mexico – DF 2003 - 2005

(Consulting Industry)

" North America Practices Manager

(Technology, Software Factory, Business Intelligence, BPM & BPO)

- P&L responsibility.

- Managed delivery for simultaneous projects in several industries and locations.

- Business Development.

- Results oriented, work under pressure.

- Led international and interdisciplinary teams (Remote management near shore and off shore schema)

- Main projects led: Government in Mexico (Secretary Education) – Balanced Scorecard to manage

education’s budget (Faculties Salary), Becanet Project this project was part of president’s goal to manage

scholarships budget for all Mexican students this system support 1,000,000 concurrent users, Schools

Management Project is a portal to manage all facilities related with public schools in Mexico.

- Other key projects: Pfizer – BPO IT Area, British American Tobacco: BPO IT Area and Balanced Scorecard

project, Spira (Credit Card in Mexico for value segment), Cargil (Business Intelligence in Food Industry),

Arcor (Business Intelligence in food industry). CRM in Telecom Argentina, America Movil Latin America

(Telmex), BPM Grupo Tyco.

MCI / WorldCom 1994 - 2003

(Telecommunications Industry)

" WorldCom / IT Regional Implementation & Support Manager – Latam & Caribbean.

" WorldCom / Regional Operations Senior Consultant – Latam & Caribbean.

" Skytel Latin America / Regional Operations Supervisor – Latam & Caribbean

Reporting to: CIO - Latam

- Build regional roadmaps and organized international and interdisciplinary teams to execute simultaneous

projects.

- Developed regional/locals IT Strategies aligned with Business strategies.

- Implemented regional CRM, ERP and Billing platforms in Latin America (Argentina, Uruguay, Paraguay,

Ecuador, Peru, Dominican Republic, Puerto Rico, Mexico, Guatemala, Panama, Colombia, Costa Rica,

Chile, Venezuela and Brazil).

- Designed and implemented a Shared Services based in Argentina to execute processes (Billing, Payroll,

monthly close and intercompany), support systems and implemented new products from Argentina to

Guatemala, Costa Rica, Mexico, Chile and reduce significantly operational cost.

- Specialist in data migration and data cleansing.

- Led regional projects as: Year 2000, New technologies migration (Informix), Calling Party Pay, Optimized

performance in billing system improved 400% processing time, 2Way paging, Asset management, revenue

assurance this was a regional audit project the impact of this was an increase the revenue of the company

15% at regional level.

- Centralized Costa Rica, Uruguay and Argentina data center operation in a new facility in Buenos Aires.

- Responsible for regional evaluation projects (Budget, ROI, CAPEX & OPEX).

- Develop, negotiate and ensure the service level agreements for all operations in Latin America & Caribbean.

- Considered by my peers as technological reference in telecommunications, infrastructure (hardware &

software), database administration, processes and operations methodology for the region.

- Expert in due diligence processes and M&A.

- In 2000 was expatriated to Mexico.

" SkyTel Argentina / MIS – Billing & Inventory Manager Reporting to CFO

- Led the company startup for my department Billing, Information Technology and Inventory department.

- Designed, Implemented and Delivered the implementation of CRM (Marketing & Sales, Customer Services

and Customer Retention), ERP (GL, Treasury, Bank Reconciliation and Payroll), Billing and integration

between provisioning systems and Billing systems.

- With the regional team participated in startups and the implementation of processes and systems in rest of

Latin America.

- Member of business development team.

InterSoft Argentina 1992 - 1994

(Software development and consulting Industry)

" Roles: ERP Consultant (General Ledger, Treasury, Inventory & Billing Specialist) Reporting to:

Consulting Director. Billing Supervisor / Reporting to: CFO

- As Billing supervisor was responsible to managed all billing cycle for recurring maintenance and new

projects, coordinating service orders between project managers and internal or external consultants (130+

persons with 70+ customers and 100+ projects).

- As ERP Consultant was responsible to implement ERP (General Ledger, Designed chart of accounts,

Treasury systems) in several customers as Chemicals, Tourism industry and inside the company. Specialist

in “Order to cash” and “Order to Pay” processes.

- Led the analysis, designed and development the integration (interfaces) between CRM and ERP system.

SADE Electromecanica– Perez Companc Holding 1991 - 1992

(Petroleum and Energy Industry)

" Role: International Trading Analyst / Reporting to: Production & Supply Director

- Main activities: International Trading, Logistic, Supply Chain, System design and development (I designed

and developed a system used in supply chain to calculate production cost and estimate the new production

cost adjusted by inflation), and functional leader to system maintaining (MAPICs SCM system modules PDM,

MRP, PUR)

Additional Knowledge

During my career I participated in several courses (Development, data base administration,

management, business administration, ITIL / COBIT, internal audit, business intelligence, PMI).

I have strong knowledge in project administration, M&A, SOX, due diligence process, Oracle, Informix,

ITIL/COBIT, PeopleSoft, TIBCO, Banner, Cognos, Business Objects, J2EE, .NET, Java, Language “C”.



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