Customer Service Data Entry
Resume:
Amber Rucker
Union KY ****1
************@*****.***
Career Objective
To achieve an administrative staff position that utilizes knowledge, communication, and leadership skills
through education and professional development.
Qualifications
• Experienced with all Microsoft Applications
• Excellent written and verbal communication skills
• Excelled in coursework in education, mathematics, and sociology
• Excellent leadership skills and ability to work in a team environment
• Superior ability to multi-task and maintain organization within a fast paced working environment
• Very proactive, positive attitude, attention to detail.
• Experience with web, social media and other technologies.
• Excellent communication, interpersonal, and customer service skills.
• Ability to create reports and communication.
Education
Northern Kentucky University, Highland Heights, KY
Bachelor of Integrative Studies, December 2013
Minor: Mathematical Science Concentrations: Education, Sociology, History
GPA: 3.59/4.0
Gateway Community and Technical College, Edgewood, KY
Associates of Science, May 2011
Major: Education
GPA: 3.2/4.0
Work Experience
Castellini Group of Companies – Crosset Division, Independence KY
Customer Service Clerk, 2012- Present
• Administered customer service skills through data entry using the AS400 software system
• Responsible for managing and distributing monetary reimbursements for high profile accounts
• Created Excel spreadsheets for company records
• Assisted senior buyer’s with daily functions related to data entry
Honors and Achievements
Dean’s List
President’s List
Scholar’s List
Leadership University Certification, Spring 2013
Awarded “Outstanding Education Student,” 2011
Awarded “Outstanding General Biology Award of Excellence,” 2011
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